Embassy Suites Portland- Washington Square Reviews

This is one of my favorite locations to meet clients for business and personal development meetings.

Great hotel. Clean and spacious rooms. Free breakfast and evening reception. Manager could use some customer service courses.

Great hotel. Friendly staff. Nice breakfast and evening reception. Room was comfortable and spacious.

Excellent service and accommodations, exactly what one would expect from Embassy

I was there for a work event and did not stay over night. We were provided breakfast and lunch which was really good. Lighting and sound was great. My only complaint is the chairs, they could be a little more comfortable. Over good experience.

I came to have dinner in the restaurant. Parkimg is terrible its impossible to find a parking spot. Secomdary parking is too far. So I left.

Nice environment inside! Renewed breakfast and bar area! Rooms need some upgrades, older interior and loud airco units.

Open interior embassy design. Decent views from upper floors. Not the easiest to find from the road. Great staff, very nice and accommodating. Manager party was a little light, breakfast was great. Beds were comfy.

Very hospitable but the continental breakfast felt lacking (no scrambled eggs) they do put on a great show when you book their event rooms.

Over crowded, noisy AC unit and street noise issues.

This is my third visit to the Embassy Suites at Washington Square for a conference... good snacks, plenty of refreshments, lunch was delicious.

Great breakfast, close to shopping and suites accommodate large families very well!

Everything! Rooms are greatly sized, bed is comfortable, social events every evening, breakfast complimentary. I love coming out my room overlooking the entire hotel galleria! Parking was a bit of a hassle at night but that's because so many other people love the hotel

Was only there to meet people who were staying there but it looked like a nice place.

Went for a work meeting. Staff was attentive and the catered lunch was fresh and tasty. Free parking was nice as well.

Great location in proximity to downtown and Lake Oswego. Right across the street from Target too for convenience. Pretty standard Embassy Suites. Friendly staff and clean.

Room is spacious. Lobby and bar scene is pretty humble.

Any Embassy Suites you go to will have the same type of experience. There is the atrium in the center of the building, which on the first floor by all of the fountains and plants will be where the cereal/omelet/waffle bar is. Breakfast is always provided and is a must to the experience, as why wouldn't you want 3 bowls of fruit loops and an omelet and a waffle? Plus all the fruit and orange juice...

Needless to say, it is a fantastic family spot. However, check to see what packages are being offered. They may have one that covers some champagne!

Really nice amenities, they have adult swim from 10-midnight which is awesome, staff Is really nice and 24hour shop and fitness center are fantastic! Really nice rooms but I didn't love the food.

I have never stayed here, the rooms are very expensive but I have eaten at there restaurant and they have quick service, very good staff, the food is not to expensive and the food is good.

Nice rooms but slightly out dated. Most of the staff is friendly but there was one gentleman at the front counter that left much to be desired. Overall, good location and accommodations.

We have stayed here a few times now and everytime I am blown away at how kind and helpful the staff are. We always feel welcome and at home. The hotel is beautiful, clean, and is a great location to play in Portland. We will be back many more times. You won't be disappointed!

The hotel was nice but one of my lotions was stolen from my room. Plus the coffee maker wasn't clean.

Rachel at the front desk is wonderful, great hospitality skills. She definitely is a cut above the rest:)

Very great experience here. Housekeeping was great and all of the front desk staff were excellent in their customer service. Loved the breakfast bar and eggs made to order and the snack time and open bar during the evening were also very nice. The magician on hand during this time was also a really fun experience and nice touch by the hotel to really make your stay a very welcome and enjoyable one.

Our Holiday party was great wonderful venue great food!

One of the only downsides to this place is the cost/value proposition. It's outside of downtown Portland but generally charges rates on par with a downtown hotel. Because I had no need to stay downtown, I stayed at this particular location because I do like Embassy Suites. But, again, was not thrilled with the cost/value proposition.

Good service. Room didn't seem like it was ready. Friendly helpful staff

Clean and well supplied. The room we had supplied snacks as well, which was a treat. Unexpected 5 night stay due to wildfire smoke was great. They were incredibly accommodating as we kept extending our stay.

Good location. Big quiet room (since bed is away from atrium). WiFi a bit slow. Overall would stay again.

Rooms were dirty. Staff was not nice. Hall blowing freezing cold air. Got sick because cold to warm. Will never stop there again

Horrible customer service. We checked in online 2pm for a 5pm arrival. At 10pm our room was still not available...unacceptable. Then we were told we ll give you points.

Congratulations Embassy Suites. You are the United Airlines of hotels. This is why I m a platinum guest at Starwood.

Our favorite place to stay! Great hotel and staff, love the amenities.

Only went to a conference room. Usual nice hotel accommodations.

Free adult drinks and appetizers during their happy hour. Definitely good for families with kids! Large space with plenty of tables.

Friendly staff. Responsive to requests. Accommodating, even whilst under construction.

There isn't enough space in the dining area for all the people they have staying there but the renovations are alright

Great rooms and great food. But parking spots are way small and difficult to use.

We take a Guatemalan friend (V.A.) very demanding. The 4 days he was staying at the hotel, he enjoyed them. We had breakfast at the hotel and enjoyed an excellent meal. The UNSUPERABLE omeletes and the cheffs that prepare them are very creative.

We we're just there for a presentation. Didn't see much of the hotel.

I have a lot of young memories here. The suites are pretty suite, and it's a great place to relax in Portland. However, the air conditioning broke in our room, so we were required to switch, even after a person came and "fixed" it. There have been multiple reports of faulty air conditioning (luckily the next room's was working). We were offered a fan, which we declined. It would've been a nice gesture if the hotel was out of rooms. We had to.talk our way into getting a new suite. Besides the fiasco of the first night, the stay was great!

Amazing service. Despite my humble lot... I felt like a VIP. From smiling faces, clean rooms, being treated with respect, late check out...to access to the business center for an urgent need... they did it with style... and food was surprisingly good in the bar. I've had far worse service from far more expensive properties. Thank you and I will be back.

Outstanding and friendly staff, a very successful recent renovation, and very quiet, comfortable rooms. This is absolutely one of the nicer business hotels I have stayed in. Good wireless also, even if it does cost an extra five bucks. I recommend this property and it's location without qualification.

The staff was nice and welcoming. The room was clean and the breakfast was wonderful.

One of the nicest hotels I've stayed in. Rooms are amazing and huge. The beds are super soft memory foam. Bathrooms are well stocked. Evening reception is neat. Huge conference rooms. Nice televisions. Breakfast was A+ with a build-your-own-omelet bar as well as a buffet style breakfast selection. The one caveat I nicked a star for: WiFi. Hilton and Embassy Suites is getting in on the micro transaction game by charging for WiFi unless you are an Honors member beforehand. Even though I was an Honors member, my room was booked by my client for business. Meaning I'd have to pay for throttled wifi use, or pay more for slightly less throttled wifi use. Front desk staff was limited in their ability to help. I did get the conference center wifi code, but the signal didn't reach my room. When hundreds have been paid for the room, nickel and diming your guests is a great way to frustrate them and consider other options when booking. Especially in today's online world.

It is a lovely hotel it a the best hotel I have been to people are nice. It is the best hotel in the world. I hope I come here again.thank you for being the greatest hotel in the world. -Anthony age 9

We came here for a night away and enjoyed it!! It's always nice to have a suite when traveling with kids! The breakfast in the morning was amamzing and had a wide array choices, including an omelet station! The kids enjoyed the pool and it had great "open" hours! The rooms were clean and the hotel in convently located to major freeways and shopping :)

Nice hotel. Very friendly staff. Rooms are clean and nice. Stayed 3 nights. All good. Highly recommend.

Excellent service, rooms are very nice, and the food is great!

Very beautiful place to hold Christmas parties and other events. Nice staff. Clean gorgouse rooms. Beds are so comfortable pillows are soft. So clean you could eat off the floor ( I wouldn't though) huge free breakfast yummy food. And great bar for cocktails. Nice warm pool. Great for fam9lies kids and adults. I would recommend this to everyone. Awesome can 9nlt explain it. If you stay here you won't regret it. Smiley face!

I loved the layout of this hotel. The extra room is convenient and it's nice they also have a sofa sleeper. The breakfast buffet is great, you can even do made to order. Loved our stay!

We stayed at the Embassy Suites at Washington Square a few years ago and it was fine, but since then, they have obviously renovated and it is a really great place to stay. The room was clean, quiet & comfortable, with plenty of space for 3 people. The bathroom was spacious and the shower was wonderful. We stayed in an upgraded suite that included a Keurig, waters, snacks and "upgraded" WiFi. Not sure what the WiFi was like elsewhere, but in our room it was fast & reliable. The Keurig, etc was nice to have and we felt it was worth the extra we paid. The pool was very nice and easy to get to, as it was in close proximity to the elevators. The breakfast was amazing and featured a wide variety of hot & cold breakfast items, including an omelette bar.

The room was spectacular and the employees were very generous and accommodating especially considering we had a very late check-in. The breakfast buffet was immaculate. I look forward to staying there for many more trips to Portland.

Rooms were nice and updated. We enjoyed staying there but the one thing They need to improve is maid service. Rooms weren't cleaned. Bed were made that that's pretty much it, they didn't bother with vacuuming, providing fresh towels or toiletries.

The conference room was well organized. Staff is always polite and helpful.

Good service, vvery silly friendly with things such as the pool and sauna.

Had a week stay, staff is great, the location is awesome.... Next to several malls (Target) is right next door with several eateries all of this within walking distance of the hotel, pool and spa are in an excellent location within the facility as well as a public laundromat on site... The amenities are second to none great hot breakfast bar included in the price, and free drinks at happy hour with appetizers, will definitely be back when in the area ... Business center is also a great asset...

It is a very quiet race even when it is busy. Free breakfast is good with made to order eggs

Much improved since the remodel. No more creek running through the courtyard!

Nice place. Great for corporate events in the auditorium.