One of the receptionist is rude! I call to see if ...
One of the receptionist is rude! I call to see if I could take my daughter for a check up because she has been sick, but her medical records haven't come through the fax. So I just wanted to know if they could check her with out her records. So I explain to the receptionist that I had already call her other clinic so they can fax them, and very rudely she say "ma'am I'm letting you know her records haven't been send!" She cut me off from what I was about to say and she basically yelled at me through the phone. So I was like "ok all I want it to know was if I could still bring my daughter in or not." And she was like "No ma'am!" I understand there is policy that they have to follow but she didn't have to yell at me. I was already going through enough with my little girl crying all night because she wasn't feeling well.