Elite Water Damage Restoration Inc

Elite Water Damage Restoration Inc Review

Reviews 22
4.5
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Reviews 22
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K
3 years ago

The first crew from Elite installed their drying e...

The first crew from Elite installed their drying equipment incorrectly. My circuit breakers kept blowing over a holiday weekend, while the water spread further through the carpet and up the walls. This caused further damage to possessions, walls and carpet, and the resulting mold and mildew infused the house.

I could not reach the company office or my representative, George, for four days.

I'd asked to have the wet carpet removed when they arrived, and was refused. Later, I was told they didn't know the carpet was padded. That's something you would think professional carpet removers should recognize, especially when it's wet and squishy.

The second crew installed the equipment correctly, but refused to remove the formerly-wet carpet and walls. I paid out-of-pocket to remediate the remediators.

B
4 years ago

The best service provider I have ever worked with,...

The best service provider I have ever worked with, period. They stand by their word and their work. They are courteous and professional in all the do. Well done. The gold standard in their field.

L
4 years ago

The referral I received to try Elite Water Damage ...

The referral I received to try Elite Water Damage Restoration proved to be invaluable. The estimator Thomas F was professional, knowledgeable and very patient and walked me through the entire process of what needed to be done. The staff who came out to do the actual work were on-time, professional and left the work area in my house spotless. I contacted them again ~ a month later with a concern about the work they had done and was given an appointment within 48 hours. Again Thomas F came out to my house on time and addressed my concern, which turned out to be nothing. However, he addressed my questions and even reviewed the work done by his workers on the previous visit. I cannot tell you how appreciative I was of their effort to ensure that the quality of their work met and exceeded my expectations. After a few bad experiences of having contractors do work on my home and being disappointed, Thomas and his staff definitely restored my faith in humanity. I would definitely give this company high marks in terms of their professionalism and quality of work. I would also consider using them again if the need were to arise

R
4 years ago

They got all the water out but that s about it!! T...

They got all the water out but that s about it!! They agree to get rid of the damaged items in the basement but the did not .. they basement still smell like water but they said it wouldn t .. they didn t clean up at all basically that just set up blower and left and then pick up blowers and left ... terrible service !!

d
4 years ago

I had a flood in my basement. When I called elite ...

I had a flood in my basement. When I called elite water damage they came very quickly on a Sunday and where nothing shot then amazing. Very caring and compassionate with all my belongings and very respectful to my house. Glad I chose them and would definitely use them again. Would Highly recommend them to my friends and family

J
4 years ago

A few weeks ago our bathroom got flooded and it da...

A few weeks ago our bathroom got flooded and it damaged the bottom portions of our walls and flooring.

After finding these guys on Google. Doron and his team were out to our house within 30-35 minutes and got the water out and replaced the water damaged walls and flooring. Couldn't be more thankful because they got the job done well and fast. Thanks guys!

S
4 years ago

I called Elite Water Damage Restoration when I had...

I called Elite Water Damage Restoration when I had a leak behind the wall in my laundry room. Hector Velasquez came out within an hour, and immediately got on the job of taking out the sopping carpet, baseboards, etc., and installing machines to dry the room out. He worked until 9:00 pm the first night. After 6 days the restoration is complete, and you would never know anything happened. Hector is honest, fair, and very reasonable. Plus I trust him in my home anytime. I strongly recommend Elite!

J
4 years ago

I recently used Elite Water Damage after a large f...

I recently used Elite Water Damage after a large flood in my home. Tom walked me through the process and the technicians who performed the work were nothing short of amazing. They did a terrific job and left my home clean and dry. I'm incredibly impressed with their service and grateful that I called the right company.

A
4 years ago

This is an awesome company! Not only were they p...

This is an awesome company! Not only were they punctual, professional, and accommodating but, they arrived within one hour of my phone call for help after my basement flooded. Bryan explained each step and was extremely efficient, he is a true asset and I cannot thank him enough. I would highly recommend this company!

R
4 years ago

After our frozen pipes broke, we had actually a ba...

After our frozen pipes broke, we had actually a basement full of water-soaked carpeting as well as drywall.

The guys at Elite showed up about an hour after I called them and carried out an professional water removal job. The team was courteous and kept me informed throughout the whole process.

Elite Water Damage Restoration Inc

Elite Water Damage Restoration Inc

4.5