Elder Services of Worcester Review

It's refreshing to finally see people that REALLY care about the work they do beyond the meager money they receive, for the extrodinary work they do!

Very disappointed with this organization. MInimum of assistance available based on my mother's income. Couldn't provide in-home health aide for time frame needed. Most important need was a medical alert device and they wouldn't help with that unless she took other services as well. Our contact must have been new because she couldn't answer most questions and had to continually call back. Hopefully others will have a better experience than we did.

Elder Services is filled with kind and compassionate people who want to help elders, caregivers, and individuals with disabilities live in the community by providing services to them in their homes.

When a employee tells me that she dont work for me. My taxes funds your salary and business so yeah you technically do.

I have only experienced the most professionalism as well, as kindness from everyone at this organization! Dealing with a parent with dementia is very difficult to say the least! To have your support and help is much appreciated!

I thank you from the bottom of my heart!

The agencies through which they contract workers are abominations. These people basically are non-English speakers which in itself is not a crime but when the agency, the workers and Elder Sevices contract people who do not understand you, do not have the professionalism to let you know their agents cannot come or worse come on a different day attributable to whatever impairment without telling youand the cycle repeats itself with another agency or marginal employee of an agency it grows tiresome and simply is not worth it. The best laid plans....

They assists me with getting a personal care attendant

I wish I could give them 0 starts. They are rude and act like they are going outta there way to help you when it literally takes 8 weeks to get a fax back and forth. Wish we had not wasted 9 months with these people who seem to not care that we needed there help. So unprofessional and absolutely ridiculous