Eddie Tourelle's Northpark Nissan Reviews

Excellent service at a great price!! So grateful I went to Eddie Tourelle s

Great experience. Great service. Reasonable price.
My only question would be why with a 0W 20, full synthetic motor oil is there a 5000 mile expected life span of oil between oil changes and not greater since it is full synthetic?. That's my only question. Thanks.

Everyone that helped me today went above and beyond to make my experience amazing!

Good friendly people. No long wait time. This is my 4th nissan

Amazing experience!! My husband and I got there before the dealership even opened the service man was so helpful he called a salesman and said people were here and that salesman Chris Thomas came right in it was so nice !! He was so helpful, honest, and friendly he made the car buying experience very smooth and we will defiantly be back when we need another car! If you come here ask for Chris Thomas you will not be disappointed !! Thank you for a great experience very friendly and Efficient service!

This team went above and beyond to make it happen and did it with style and class! Super friendly and accommodating! They made the impossible, possible! Can t say enough great things about how great they were to work with, and it took a few hours, but they made me feel totally welcome and appreciated!

Service is the best service anywhere. Steve Ron and Joey will give you the best service. I've been there many times the past few years and they always give everyone best service. 1000 Percent Satisfied with these guys.

After having my Altima serviced by a local mechanic without good results, it was recommended that I try Northpark Nissan Service Dept. Thank you, Steve Jackson for all you did to get my car running again, and with little or no inconvenience to me. Because of the wonderful service provided by you and your staff, I will now bring my car back to Northpark Nissan for all future services. Thanks again,

The salesman at Northpark Nissan was not pushy at all. He presented an awesome product that sold itself as he gave us a demonstration of the features. We feel we got a tremendous deal on this Pathfinder SL. It was the first time I actually enjoyed the car buying process. Thank You Archie Brown for working with us and making this deal possible. My wife rushed to the garage as soon as she woke up to confirm that it wasn t just a dream and came out of the garage with the biggest smile.

Quality of work was excellent, wait time was not long at all for having 2 tires and a wheel bearing replaced.

Always a great experience. The staff is efficient, knowledgeable and friendly.

Very pleasant staff!! Easy to deal with, informative, friendly and knowledgeable. Love my new truck!!

Bought a new truck today. Jason was awesome and helped us find the perfect truck and worked with Joshua in finance to get the payments exactly where we wanted them! Highly recommend these two gentlemen to anyone looking for a new vehicle!

We have bought 3 vehicles from this dealership and pretty good experience. But the main reason we keep coming back is the service department is Great!

Skip was a fun and nice salesman. He kept us entertained the whole time and answered all our questions.

Was not told my car was ready nor that a fee is charged when you use your debit card

Had to wait a few days for a part that was covered under warranty, this was expected. Dropped our Pathfinder off at 7:30 for a job they said would take 3-4 hours. I called at 4 pm and they said it was ready and the keys were just dropped off at the service desk. I arrived at 4:45 pm and they told me it would be just a few minutes while they finish washing it . 55 minutes later, my vehicle was still not brought up. I asked about it twice during this time. Finally I had enough and I told them to bring my vehicle up, washed or not. I watched the lady from the service desk walk to get it and saw it was only then being washed. Don t get me wrong, the wash is a good lagniappe, but not at the expense of an hour of my time and having to make other plans to pick up kids.

Work is always completed on time as promised and complete. I never had to bring my car back for tje same problem. North Shore Nissan has over the years taken care pf the three Maximas Ive owned. I'd gladly recomend them.

Great experience with my salesman Brandon Smith. He was great and showed me everything about my new pathfinder. Very knowledgeable , extremely professional and no pressure to buy! The financing was smooth as could be . I would totally recommend these guys to anyone looking for a new car. Thanks for all your help!

I went in looking for a used car. Drove several and then my salesperson Calob Busby ran the numbers and showed me what I d be paying for a used car and the interest. I quickly got discouraged. Instead of Calob writing me off and moving to another customer he put me in a ride we rode the lot and he showed me the Versa and then told me that I d be paying less. The finance manager worked the numbers and wow! I can t believe I got this wonderful car at a great deal. If not for Calob I would have walked away. He made this the best day of my entire life!!

Archie made the purchase experience painless. He did everything to make it convenient and to spare time for me. I will go back

I wish I didn't have to give a star. I have had the WORST experience with this place. GO SOMEWHERE ELSE

Offer a better warranty. Not happy my 2019 Altima having trouble already with an extended start and service can't figure it out and does not provide updates

Professional service. Nolong wait for completion.. I'm satisfied with the service

Scott Kelly was fantastic, he helped us through the whole process and made it super easy to buy our new to us vehicle! Very knowledgeable and helpful. We we're glad to give Eddie Tourelle's our business!

Good service. Make sure they have what you want before you give them money.

During Covid 19 I like that they covered my steering wheel and driver's seat with plastic to protect them and myself

As always very professional, handled in time, as always. Everyone friendly an ready to help.

Their sales staff are fantastic, Brianna help my daughter, she was very professional and courteous. Would recommend her to anyone looking for a car. Steve the service manager is also great would recommend his group to anyone needing repairs or oil changes.

Albeit while the service was okay the customer care is not. I have had many technological issues with my car and while they have been fixed I was lied to about it. I was told I would be getting a new part on my car but in realty they took the part I needed off a different car in the lot. I have waited over 3 months for a refund from a tow that both me and my mother had to keep calling and it wasn t until she got ahold of the Service Manager Steve that we found out that Nissan hadn t even submitted it into their system for them to even start the process for me to get my refund.

They have soured the brand Nissan for me and if or when I get a new car I highly doubt I will be getting another Nissan.

I currently have a Nissan Kicks, and I had a Nissan Sentra Midnight Edition before that one that I had totaled which I why I got a new car. I got the Sentra from the Nissan in New Orleans and that would be who I would send the people who ask me. I would not recommend going to Eddie Tourelle s Northpark Nissan unless you like getting the run around.

They have a very good service Department n they are very professional at there work and Employees are very well train

Very professional place, easy people to do business with. Very good price, while working in a timely manner.

Love working with Joey at Service! So nice and accommodating! Plus he's good eye candy!

My salesman Christopher Thomas was AMAZING! He was able to find the perfect vehicle in my budget and the perfect color to fit my personality! The staff was also very friendly and professional! Please see Chris for YOUR perfect vehicle!

Matt,Kevin, and Mike made my car buying experience the best so far. Not only did they have the best deal, but it was a quick experience without the dreadful negotiation and uptight atmosphere. See Matt to work your deal, Kevin for finance, and Mike for the specs.10/10 would recommend!

Great friendly service! I got a very nice used Honda Civic from here. I m in love with it.

All the staff was friendly knowledgeable and great to work with. Especially Preston. So impressed

Love my new car and the dealership and my salesman did a phenomenal job professional from beginning to end!!!!

I was very please with the quick service I received. Exactly what I asked for was done. No hype that I needed additional services $$$. But did remind me of upcoming service for the upkeep of my car. One more thing, everyone I came in contact with was courteous, polite and helpful.

Broughtmy Nissan Titan in for service, didn t have an appointment, had me in and out in less 2 hours. even if you didn t purchase a vehicle from Northpark, try their service department out, fast, friendly, and professional!

Michael Mosher found me the car I needed - then he worked hard to get me the car I wanted! I drove over an hour past other Nissan dealerships to buy this car from him! He and the team at Eddie Tourelle's made this the best car buying experience I've ever had. Highly Recommend!

I've bought several vehicles from Eddie Tourelle's Northpark Nissan. I'm very pleased, Price was right, and the Service Department is excellent. Highly recommended !

Service was fast and very friendly. Great dealership.

I had to give it 4 stars because it was fixed in a few hours but the labor cost was 2x higher then the cost of the part.

Give Dave in the service department a raise. Going forward, I plan on getting maintenance done on my vehicle at Eddie Tourelle's Nissan. I will never go back to Nissan in Metairie although it is 5 miles away from my home.

Eddie Tourell's has made my car buying experience wonderful twice now. I appreciate the true kindness of my dealer Ken Bordelon, & the manager & finance guy.

Looked for a car rental and seen their sign. No hidden fees. Straight up $35 a day. We even drove a brand new car with 350 miles on it. Very friendly. Walking distance from the Best Western we stayed at. Definitely rent a car from them.

Great Dealership. Really friendly staff and honest service dept. I highly recommend them.

Comfortable waiting area! Love the addition of the K cup machine. Service was fast and efficient. Contact personnel very polite and professional. I feel like I am in good hands at Northpark Nissan Service Dept!

Exceptional Professionalism... Awesome customer service.

I had an excellent experience with the service department. My expectations were exceeded. Joey is the absolute best to work with. Thanks again.

I chose to purchase my 2019 Murano Platinum through the internet. Nicholas beat the price of two other dealerships right away. He was very informative, polite and did little extras to get the sale.

When I went to pick up my vehicle everyone did everything to make the purchase a pleasant experience. Nicholas took his time explaining all the features of the car with me.

It was well worth the drive to the Northshore to purchase my new car.

I got great service at Eddie Tourelle's yesterday. Steven Jackson attended to me completely.
I had driven in from New Orleans and had been very upset because a panel on the passenger side under the headlight had separated.
My car is only a year old and I couldnt imagine what was wrong. I was very discouraged.
I am always so careful where I park so that nobody hits me.
Steve said that somehow my car had been tapped and it loosened the panel. I think it may have even been the garbage men when they fling back your heavy garbage can after emptying it in the truck.
Eddie Tourelle's fixed it at no charge.
Also Steve went over what my car needed in maintenance and when. I had found the manual confusing so I was very relieved to know what I needed in clear terms and with clear times the maintenance procedures that would be needed.
Everybody is nice over there. I mean jumping through hoops for you nice. Everybody is so eager to help you, and direct you to where you need to go, including the nice woman at the counter in the back by the mechanics area. And she is so efficient! Unfortunately I didnt get her name.
I have a Nissan dealership in New Orleans but my father bought me my Nissan at the Eddie Tourelle's in Covingron.
The service is so excellent that I happily make the drive from New Orleans to Covington.
I was so upset when I walked into Eddie Tourelle's yesterday and so happy when I left. They are a dealership that truly respects their customers.
My father bought two Nissans from them over the years and swears by Nissans and by Eddie Tourelle's management and staff. He braggs about how terrific they are. I too believe they are top notch.
These people are efficient too. I didnt bring my receipt from my prior service but they printed me another one. Everything is in the system and obviously they maintain a well-oiled ship, or however the expression goes, and their records are accurate!
Their waiting room by the mechanics area is very comfortable. I like the surrounding area too. It has grass and a pond. I took my dog for a walk there as I waited one time. (My tiny dog stays hidden in her own carry bag so no one knows she's even there!)
Anyone wanting to buy a real nice car, I recommend Eddie Tourelle's very highly. I will always try to go only to them for all my mechanic needs.
After I left Eddie Tourelle's yesterday, I felt so uplifted and drove off in my terrific Nissan all fixed up and happy as a lark! Me and my precious little contraband dog comfortable and content in her beloved passenger seat!

I was pleased with the work and the speed of the repair. My only issue was that no employees in the service area were wearing face masks. It would be a real courtesy to older folks like me (72) to mask up. I felt uncomfortable.

The salesman was great and they got me approved for a new car!

Oscar was very professional and knew his cars.we never felt pressured and he was very patient. I would recommend him and Eddie tourelle Nissan to everyone.

The greatest worked with me an help me achieve a way to buy a new car

My salesman Chris Thompson was super ! I got the vehicle I wanted at a great price. Thanks so much!

Nissan vehicles are the best! We have bought 4 of them over the past 10 years & everyone of them has been awesome! The service department is also exceptional.

Very accommodating on short notice! Very polite and professional! Thanks!

Very good service not boring. Took care of me
And my grandson. .

Everyone in service dept is professional. Ron is very helpful and friendly. I didn't have to wait long for a brake job. My only complaint is that I noticed on receipt an extra $6.79 charge and when I called about it, I found out the credit card machine charges a service fee. If I would have been informed beforehand by cashier, I would have written a check instead.

Thanks for the no-hassle deal very pleased with the car and the staff. They made my little girl happy.

I have had my car for going on 4 years now. Every time I have had an issue I brought it to the dealership for them to look at it. Each time I was told nothing was wrong. Now that it is out of warranty I brought it back for the SAME problem I did prior and again nothing was wrong! Yet my car wouldn t crank, and I was charged!

Deshaun Bankston and Joey Hogh are very knowledgeable and helpful. We shopped around and they easily beat the competition.

Amazing experience!! Our salesmen Archie was great. He was informative and helped us through the process with patients and did not pressure us. Never going anywhere else.

I needed my car repaired after a flash flood, everyone was courteous and very friendly and got everything fixed without issue

Very friendly staff knowledgeable helpful & they always put the customer first! It's a Shear Pleasure doing business with NorthPark Nissan!

Constant communication through the internet sales manager Matt made the actual purchase much easier by understanding all the numbers before arriving at the dealership. Last minute change in color caused a dealer trade to complete the deal but you made it happen. Several dealerships were competing for my business and you earned hands down. I will be telling everyone about the professionalism, speed and NO BS service I received at E. Tourelle's Northpark Nissan. Thanks Dennis Massey. Distance makes service work improbable.

Great dealing with them. Told them what I wanted to pay they accepted. Enjoyed it being straight forward. Joel was great to deal with.

Thank you DJ for making our purchase process go so smooth and for all your help throughout the day entire search that resulted in out purchase with you!

I went to get my car serviced and was very well taken care of by Joey B. The service manager Mr. Steve Jackson was also very nice as well.

It was a great experience! The customer service was top notch. Thanks to Joey!

Very professional mine was not a major issue it was done quickly the associates and service was great everything went smoothly will definitely use them again