Reviews10
Filters:
Rating
Language
Sort:
Most recent

We let Eastern print our brochures, and I was blow...

We let Eastern print our brochures, and I was blown away by their quality. The paper felt great, the colors where vibrant, and working with the right rep made all the difference.
James Kehoe is knowledgeable and easy going. The perfect combination to get quality information without "being sold".

We purchased our copier/printer from Eastern and i...

We purchased our copier/printer from Eastern and it has been a helpful addition to our business. I am not the most tech savvy person so when I need help they are always there to lend a helping hand. The products and customer service are much appreciated!

Subscriber beware. Had this company for a couple y...

Subscriber beware. Had this company for a couple years. Was not under a contract. Continually raised my rates without consultation or approval. But the worst they did to me-

In March of 2020, at the height of the pandemic, I closed my law office and cancelled all of my bills- I wasn t printing anything. Sent an email to Eastern mpn- inquired about canceling. Didn t hear back. Called them about the same. Didn t hear back. 10 months later finally spoke to someone who agreed to cancel my account - not that I needed permission, I wasn t under contract- and now, more than a year later, I get calls all day every day from collections attempting to collect a $1,000 debt that I don t owe them.

And what was the service those 10 months? Calling twice a month to ask what the print count was on a printer I own?

Absolute rubbish of a business.

I cannot say enough about the 1st class treatment ...

I cannot say enough about the 1st class treatment I've had from Eastern, my copier went down and Scott and the service team -made MY problem theirs - taking a look and coming up with a solution to my copy needs - We've been a client for over 20 years and will continue !
David Foor, President, Visual Technologies

We purchased our office printer form Eastern Manag...

We purchased our office printer form Eastern Managed Print Services a couple years ago along with a service contract. As many of you may know Windows updates can cause all kinds of connectivity issues in office IT environments. Yesterday, we had some challenges and contacting the support department. We received a prompt call back from Brandon. He quickly, efficiently and professionally had us up and running. It is a pleasure to do business with this company - HIGHLY RECOMMENDED!

Eastern managed print network

Eastern managed print network

4.6