My eAssist team includes, Rachael, Jennifer and Shay. They are amazing! They have outstanding customer service. eAssist Dental Solutions will personalize their tasks and routine to fit what is best for your office based off of what you would like them to do. I have nothing but good things to say and I am very happy with my team! Can't wait to continue growing with them!
Meg has been absolutely amazing at helping our office. Whether it s answering my questions on a patient s account or figuring out & contacting insurances with wrong fee schedules. She can do it all and is tremendous help daily. Meg is always available to help and is very thorough during our weekly meetings. Thank you for being awesome Meg!
- The Dental Suite
Our eAssist team is the best! Andrea and Meg truly feel like they are a part of our team. They constantly go above and beyond to help ensure our practice is successful. Our practice has experienced multiple insurance companies pay us on a fee schedule that we hadn't agreed to (always a lower one of course). They catch these mistakes and get them fixed, which often is a time consuming and frustrating task. Claims are entered with accuracy and there communication is great.
Our eAssist team is super responsive!! They specialize in servicing the needs of their customers. We feel HEARD and UNDERSTOOD with whomever we speak with.
Working with Kim at e-assist has been surprisingly professional easy and incredibly personable. Kim takes her job seriously and is empathetic toward her clients in regards to success of claims. She has also been above all respectful of patients in helping them navigate their insurance plans and benefits.
Very grateful for our working relationship with Kim. E-assist is fortunate to have such a strong team member.
Dr. Le
We were excited to use eassist, but after performing our own audits on the work completed, we have found errors in data put into the pt ledgers and lack of follow up. It may have been specific to the team we were assigned, but unfortunately our experience was less than steller. On the bright side, we did get a lot of payments but now we are stuck correcting some of the inaccuracies.
Top-notch professionals that truly care and have a passion to help. They make an amazing team who strives for the best and are determined that we as a team are successful. I love working with Ashley and Erin!
Meghan Mackey is amazing! She always goes above and beyond to answer any questions we have. She has been an amazing asset to our office family.
Love eAssist! I am very thankful for the ladies on our team. Meghan Mackey, Kelly Hanna and Patricia Escamilla do an outstanding job for our practice. Always attentive and have so much knowledge!
We have been using eAssist for awhile now and I absolutely love them. It wasn t until Amber C. came aboard our team that I realized it s true value. She is always available, always helpful, and always on top of our billing. She is a dental billing Guardian Angel. I can t do it with out her now. I highly recommend eAssist. It allows me to be present and available for our patients and give them the level of service they deserve.
dentalbilling.com
