The pool is in a separate building, you have to go outside to get there. I feel like they should mention this on their website. It was a deal breaker for me, for sure. Also, it will cost you an extra $20 to use this "amenity". If you are going with your kids to swim, as we were, I would pass. Not family friendly.
Great resort! Beautiful grounds, friendly staff, clean room, and good food. I'll be back!
Food and accommodations were all first class. Great place to stay.
I accesses the golf course. It's a shorter course, but surely has its shining moments.
Played a round of golf and then visited their spa. The course is in great shape. The greens were very slow due to prior precipitation, but the course is well manicured. The spa staff is is attentative and knowledgeable as well. Great experience thus far.
Loved it. Great old school Poconos feel (to me). Really nice golf and a super Businessman Late Special. $37 for cart, golf and rentals. All you can play after 5pm. Nice sports bar, lobby bar and bowling alley. Food was surprisingly good and varied.
course in good shape except for traps. sand a little hard. great service-love the water bottle honesty idea.
Too much walking.Air condition was terrible and the elevator were terrible.The best was the veiw of the Golf course from the room.
Played the front 9 of the golf course and thought the course was well maintained, challenge and fun. It was a great venue for a work and networking event. The outside deck was nice and the food was tasty. I would go back and recommend Eaglewood.
Really nice resort. Attended a birthday party in the bowling/swimming pool area. Food was good and very friendly staff
I was only there for a work retreat that lasted two days, but despite drinking plenty of water the dry air was a bit much. My nose even bled at one point. The main ballroom we were in was either too cold or too hot at any given time. The bed was too firm and despite having six pillows there wasn't a variety of them (e.g. down, cotton), they too were all too firm, so I didn't sleep well. The balcony view was at least nice and everything was clean. The downstairs bar area was perfect for drinks, karaoke and dinner with co-workers. The staff and most of the food were nice as well.
Great space, but seemed bathrooms could use some maintenance, they were sloppy on the tile caulk and there was soapscum. Bed was a bit stiff like a board not soft and melt into, but aside from that the location, the surroundings, the food, the ascetic, all worth it.
I had a wonderful stay at Eaglewood Resort. This is a beautiful resort near Chicago. The staff, golf, and food was great! Would definitely stay again
I hated the service there, the lady didn t know the answers to not even one of my questions.
Really nice resort, I will be back again. Very big "with everything in it.
The staff was amazing. The spa was glorious. My room was perfect. My experience there was great.
Play 18 holes. Small and tight course. It's OK course. Pay $56.00 for it. 16 holes green needs to be fixed, old and unmaintained. Wish the course could be better than advertised.
We didn't choose this hotel, it was chosen for us by British Airways due to a delayed flight. It was certainly a drive from the ORD, in a residential area. The building itself was sizeable and appeared to have several meeting rooms and conferences going on. When we arrived the staff was very friendly, and check out was equally friendly. We didn't encounter any rude or unhelpful staff, including restaurant staff. They were reliable in booking transport back to the Airport for us, good service at the restaurant, considering it was busy with a lot of unexpected British Airways guest. The morning buffet was great, too. Our room had a view of the golf course, it was nice (however I'm not a golfer, so I wouldn't really know for sure). The rooms had ample amenities and the bed was nice. The hotel itself was generally cleanish, but it felt a bit tired. It seems like they've done some updates over the years, but it doesn't feel new, that's for sure. The biggest "miss" in my mind was that with all their restaurants, etc, they need to have room service. After a long day, we didn't want to sit in the hotel restaurant for a late dinner. However we didn't have a choice: we had to go down to the restaurant, sit, order, and get all our food to go. I watched several other guests carting food and beverages through the lobby. It just felt tacky.
This was a nice resort. I went during the off season so there was not a lot of people around which gave me and my friends an opportunity to rest and relax. The pool and spa area are not in the hotel but in a separate building next door. Be aware if you go during the winter time and dress accordingly.
Very quiet at night for a peaceful stay. Rooms are spacious with nice beds!
Was here for training. Rooms are dated, but the conference center and restaurants are great.
Stayed here for a wedding. Rooms were spacious, bathroom was nice, and breakfast was amazing! Professionally staffed omelet bar!
I attended the hotel as an overnight guest after staying for a wedding. The service from the Eaglewood staff was amazing. They can fulfill any requests that you have. It is a very relaxing hotel to stay at for recreation.
Went to a 1 night session with Singles pleasing the Lord.
Now there's a place that's got a lot of class bring a good friend with you you could have a wonderful time there or even a spouse
That was very comfortable ^_^ I can find very easy the place. Brunch is nice and very delicious. Every service is great ^_^
I attend only the spa which is clean, calming, serene, and very professional. The staff is welcoming and each are very good at what they do.
Was there for evening drinks and dinner. The food was great! We were in the pavilion which was really pretty!
Our company has had multiple meetings here. Great staff, food and amenities.
Fabulous!! Was there for a marvelous wedding and the food was delicious and the attention to detail was incredible. I would totally recommend this venue to anyone.!!!!!
The hotel was clean, the staff was friendly, & the bar was warming. I may book a night to see what the spa is all about.
I was there for a party. Only visited the spa building. Facility could use some updating. Parking lot is frustrating.
Staff was very accomadating and gives a feeling of comfort
Nice hotel. Unfortunately our room (501) had an obstructed view of the property that we were not informed of. Amenities were limited. No refrigerator in room. Breakfast buffet was good but pricey. The chef for one letter was exceptional .
It's a grand entrance but the rooms just don't have quite as nice of a feel. The view from the road had me thinking I was on the wrong road. Great selection of food and drink at the downstairs bar.
Just spent a 3 day weekend for a couple's retreat. The resort was amazing, the food was great and the staff was outstanding for any need that arose. Eddie and Scott provided outstanding customer service the entire stay! The resort was able to handle 450 people smoothly and easily! Great job to all!
Today was not as good as my previous experiences there! But there was frost this morning, and it really put everyone behind I am hopeful that the next time will be better
Staff was very friendy. Room was nice and clean, hotel was a little tough to navigate, but signs and maps are helpfully mounted on walls. The grounds outside are beautiful, but u was unable to visit them.
Very classy and clean. The staff is very helpful and kind. I came for a youth leadership conference, and it was so wonderful. I have absolutely no complaints. I utilized the pool and jacuzzi and it was very clean.
We had our daughter's wedding here. We were very happy that we selected this resort for my daughter special occassion. We had extrealy great experience. Manager Robb was very friendly and very cooperative. All our guest love the stay here. Whole staff crew was very friendly and helpful. I will love to go there again and again.
Place is ok, but food disappoints. Glorified motel continental breakfast for over 20 bucks! Calling a regular sliced loaf of supermarket bread "artisanal" doesn't justify the price for basic Sysco buffet.
Our room was clean and decently sized. There were several outlets on each side of the bed as well as some on the desk. The hotel also provides a fantastic shuttle service where they will drive you to anywhere within three miles of the hotel. This was my second stay there, and I'd definitely stay there again if I have another event near there in the future.
Very nice place... Food from the restaurant was delicious... Definitely recommend!!
Eaglewood has a ton of things to do. Great place to take the kids. Food was excellent. We all had a great time.
Really enjoying my stay here. Good food, lots to do, very nice staff. Close to several restaurants. Fairly close to downtown Chicago.
Went for a wedding and it was fantastic! Highly recommend!
We got to play today in spite of some rain today. Course handled the rain very well. Fun course to play. It is in very good condition and offers several sets of tees.
The bed was fine, but the bathroom was obviously in need of a redo. Old tile with some areas of mold and mildew stains. The food was pricey, which is expected, but it wasn't very good. 18 dollars for the breakfast buffet that was pretty disappointing, not nearly as many options as you'd expect for a price that high.
The location is peaceful and the staff is responsive.
I always enjoy staying at this property, They truly appreciate your business here and make you feel welcome
The rooms was nice. Friendly atmosphere. Breakfast food was RATE A. The dinner food was a a RATE D. VERY CLEAN RESORT.
The Market, restaurant, spa, and bowling close at 10 during the winter season. Bar closes at 10:30. If you're looking for a cheap room it isn't too bad but if you're trying to get the "resort" experience I think it's lacking.
Staff needs coaching on customer service. Way better places at same price point. Left much to be desired. No fine dining. Not worth money.
Totally exceeded my expectations. The room we had was perfectly appointed and situated with a view of the golf course. Also we unexpectedly had a great view of the evening entertainment from our balcony. In fact it was the evening entertainment that really made my stay. In this age of COVID 19 it was a pleasant surprise to go somewhere and have something enjoyable to see/do that involved others. We took advantage of the offering as we ate dinner and continued to enjoy it from the privacy of our room.....made for a wonderful evening. Things almost felt normal again......almost.
Everything was clean and they had an organized staff!
Bad layout. You have to walk far to your room, and the hallways are tight. Too loud to open the balcony doors and enjoy the breeze. Room itself was very average, nothing special.
Beautiful architecture, great staff and fun amenities!
My friend and I stayed here for a couple nights to have a full spa weekend. The staff at both the hotel and the spa are extremely friendly and accommodating. Top notch people. They were wonderful!
The Marketplace is a nice little snack joint with a lovely array of choices for your late night cravings, but the cashier told us they close at 8? That was kind of a bummer.I definitely recommend the breakfast buffet at Burnham's...delicious variety of options and made to order omelette bar!
However, the Prairie River dining experience left a lot to be desired from beginning to end. Poor service in a virtually empty restaurant. Watered down, flat drinks. The food was way overpriced and under quality. Had to actually go to the front desk with issues because our server was MIA.
That said, the manager was understanding, remedied the situation and comped our bill. Not sure I'd go back to that restaurant though.
Our room was definitely clean and comfortable...pretty view, balcony, crisp sheets, comfy blankets & pillows, but didn't have any small amenities like a coffee pot or mini fridge or much information about things within the hotel or room services.
Upon closer looks, some things could use a little extra maintenance attention...a sconce was broken, some upholstery cleaning and the balcony could use a power wash. Nothing huge, just some TLC.
The same could go for the pool area. It was great, but the steam room was actually quite moldy and like the balconies, the whole area needed a powerwash. Strange those types of things are neglected considering how clean the rooms and the Spa are. They could REALLY use a breezeway between the hotel and the spa/pool building.
Our Spa experience was wonderful! Over two days, we had a mani pedis, facials, scalp massages, wraps and 90 minute massages. Nice treat!!
I would say overall, this place is affordable, comfortable with a very accommodating staff. Some minor changes and it could be perfect!
Great resort, holding a big event here. Rooms appear to be nice @ a good price. Works well to accommodate you.
Great place to stay, relax and have fun with family and friends.
It was amazing. Everything was great, the atmosphere and the people.The breakfast in the morning had everything you could possibly want. We will definitely be going back.
Great appetizers, perfect suburban hang out with a date.
To start with going outside to go to the pool in the winter not cool. Fish fried night one kind of fish, the fried was not good no refrigerator or microwave in room. Customer service was excellent the people that were cleaning the different are were i was eating was so friendly.
Just an ok place to stay. From a family perspective there s many other nicer, more suitable options in the Chicago area.
There s not easy access to the rooms. You have to carry your luggage and children for what seems like miles to get from your car to your room. You can be a little closer, but then you have stairs to tackle.
The pool is the same way. It s in a separate building across the parking lot! We planned to swim on a rainy day during our stay. We got drenched on the way to and from the pool because it s a long walk. Thankfully it s summer time. We wouldn t have made the trek in the cold months.
There s no refrigerator in the rooms. Again not ideal for families. So when your children want some milk you have to walk forever to the market near the lobby and pay nearly $4 for a cup of milk.
The bed was big and comfortable. The carpet had stains. The bathtub was old and worn and the subway tile was moldy. The balcony was moldy as well. Since I have children I travel with bleach cleaner and cleaned it myself.
The housekeeping staff is stingy. I suppose it s part of their green initiative. Our towels were only restocked at half of what were available when we arrived. Except for washcloths. Only 1 of those were replaced even though we left four to be taken. No extra toilet paper was left either. So when my son ran out he had to use tissues because I couldn t leave him for the 15 minutes it takes to get to the lobby and back.
We stayed here because it s where my husbands brand contracted with. Luckily for us his company will pay for our accommodations wherever we choose. We will not be returning to Eaglewood.
The rooms are small but clean. The beds are uncomfortable and seem old, perhaps need an upgrade. Lots of options like swimming, billiards and bowling for the kids.
Everything was good or great. The room was spacious enough for two. The balcony is one of the largest I've had in a hotel. The only downside was there was no refrigerator in our room, so if anyone wants cold water bottles or needs a place to store leftovers, some rooms may leave you wanting this. All of the staff we encountered were very friendly, especially the bartender downstairs. Would recommend.
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