I've used DynaSis on multiple occasions during my time working in Atlanta. Each time, they've been extremely helpful in resolving the issue and done so in a very professional and courteous manner. I am very grateful for their help and support.
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DynaSis have been a valuable and responsive partner in all of our technology needs. They have been communicative and understanding of all our requests and have offered the best advice given our legacy equipment and future requirements.
DynaSis has provided us with Excellent service for many years. I have never had a complaint or issue with the service provided. The staff is knowledgeable, friendly and highly responsive. Thank you DynaSis!
DynaSis has been critical in overseeing our IT operations. Everything from network issues, new PC set ups, to cyber security, Erin and her team have always been there to guide us into a more secure future!
Dynasis responded with a call within a few minutes of an email service request and my problem was resolved a few minutes later by a very nice customer service person.
I received a fast response from DynaSis and their technician provided accurate fixes to my missing email folders. In addition, he loaded their help desk program to my computer which will now allow me easier and faster access to their help center.
I'm very pleased with the response, help and relief they provided on the last day of 2018 when many places were working on a skeleton crew.
Very happy with their help desk and would recommend highly to others!
Over the last 2+ decades, I have had the opportunity to work with systems solutions providers in a variety of settings, both with internal "experts" and outside vendors. Never have I had the consistent level of service I get from DynaSis! In the past, if I found a particularly helpful and knowledgeable team member who could solve my issue, I kept their direct information and called only them when I had problems. At DynaSis, it doesn't matter who takes my call because EVERYONE delivers a stellar experience! And they communicate with one another! So, if I have a repeated issue, they work together to make the resolution very quick and easy for me. As a remote employee, I rely on their service to keep my production where it needs to be! If you're using another provider, I'd recommend you talk with the team at DynaSis and see what they can do to make your business life easier!
It is really hard to come up with the word or words that best describe this power house of IT professionals. They are very prompt with responses, always available (yes I have spoken to live rep 2am) and overall just genuine people. Dynasis was the best decision our firm made coming into 2018. We love David Pearce, Erin and Erica!!!
You will always have issues when it comes to an IT company managing your systems because it's technology and you have end users that will complain whether it's a company or internal staff doing the work. What you need to look for in a company are the ones that will listen to you and work with you on providing a solution. I feel that DynaSis has kept in touch with how things are going and they stay on top of the latest trends out there. They provide quarterly assessment meetings to go over issues or things that I need to be made aware of. They have been easy to work with and make the necessary adjustments to my infrastructure and the supporting of my assets. I have had the pleasure of interacting with the President down to the tech support and they all seem very knowledgeable and willing to go the extra mile.
We have been using Dynasis for about 4 years now and I truly enjoy the staff weather on the phone or in person. They are so friendly, knowledgeable and most importantly always available.
I have relied on Dynasis to manage our organization s user support, to solve complex network problems, and for IT strategic planning. Dynasis has fantastic customer service, quick response time and very valuable technical knowledge across their team!
We selected Dynasis to help us upgrade our entire IT infrastructure (PC's, Laptops, 2016 Windows server, firewall) and also provide our ongoing IT support. They have done an excellent job in all aspects. They are professional, thorough and very willing to help. There design and set-up of our new network was completed quickly with minimal downtime. They respond to tickets very quickly and their staff is well trained and able to resolve issues in a quick manner. We are glad that we selected Dynasis and would definitely recommend them to anyone.
DynaSis is truly one of the Best IT companies. Their people are very friendly and knowledgeable. Our experiences with Nate, Erin and Chip have been excellent. Thanks DynaSis for all you do and we are very excited to be in partnership with you.
Our business has used them for a few years now and it has been wonderful. Recently completed an entire upgrade with total implementation success!! Great folks!
Every time I have an IT challenge the professionals at Dynasis are on the ready-deck to help me solve it immediately. I appreciate them and all they. Thank you.