Ducati Roma - Ducati Motor Holding s.p.a. Reviews

beautiful structure, display of many models. It makes your heart beat faster

Went expecting Ducati gifts and displays like their photos imply, not the case. It's a little cafe with little to no Ducati items. Had something to eat and drink and it was ok. Wouldn't suggest going

The best! Qualified personnel and bikes ... wonderful !!

Entering the place that represents the maximum expression of Italian engineering is always pleasant. Well-disposed bikes give the opportunity to be ridden and evaluated. In dynamic test also the whole range. The structure also makes use of a nice used department supplied and guaranteed by Ducati Roma.

Availability, non aggressive service, kindness, technical competence and above all suggestions for the right choice. Palmerini Alessandro was our accomplice in the first personal excellent shopping experience in Ducati Rome.

Ducati motorcycle dealer. The pride of Italian craftsmanship x regarding engines! AbbiamoToday we bought a brand new red Ducati Hypermotard motorcycle. A show! Seriousness. Availability. Kindness. Sale used and new. Accessories and Clothing. Complete service! What are you waiting for? Run to the dealer and test a Ducati! A hug to all motorcyclists! UcGet a brand a guarantee! Italian pride!

Well-stocked and well-maintained motorcycle exhibition .... as well as clothing! Test-ride available for all ducati news! Nice and polite staff!

The bikes speak for themselves, but the courteous and professional staff completes the picture.

The first time in assistance for a multi 950, rosolto all the problems encountered, kind and friendly staff, in the people Lorenzo, Andrea and Roberto. Thank you very much.

Large and bright exhibition space, courteous and competent employees. Possibility to try different models.

We arrived 15min before closing and they could care less about helping us, when it was apparent we were there to BUY, it was 20 minutes of eye rolling attitude. Ducati Corporate should give these Italians a lesson in service......we are the reason you have business

I recently went to the Ducati Roma dealership of the Foro Italico, as I was interested in buying a used Ducati Scrambler. The spectacle that presents itself to me is nothing short of depressing: the bikes piled side by side under a tarpaulin, full of dust and cobwebs. I am aware that there has been the lockdown that in fact has also paralyzed the dealerships, but giving a wash to the bikes, once the block has been finished, on display what did it cost? Bikes that then squeeze, despite being used, there were in fact many Mutistrada at over 10,000 euros, with very few years of life, but full of cobwebs. Question how do you think a potential customer can become passionate about a historical brand, if you then treat your used car?
I wanted to test the driving position and then I entered the dealership, put on the mandatory mask and tried the driving position. Will I buy it? I don't know, but I will certainly turn to either a private individual or a retailer, with the certainty that the bike will have been kept impeccably: without dust and without cobwebs. Ducati wishes, try again because that's not the case ..

Courteous and professional, they have a vast choice of motorcycles ready for delivery and a discreet used park, with semi-new bikes. The various proposals for buying, financing and customizing motorbikes are also good.

Can anyone tell me if the official website of this ducati Store exists ???

The ducats.
Need more to say?

Complete Ducati store. Depending on who cares for you they put a little wave. They should be more cordial in care and be in a slightly more accessible location.

Before you buy the bike I've tried several, I was followed and pampered even if the seller was not sure of my acquisto.Questo means being PROFESSIONAL ...
In particular thanks to Michael Mattocks, who followed me and recommended for what was then the new bike ...
MY WONDERFUL AND NEW MONSTER 1200 ...
THANK YOU

Enthusiasts and competent. Every time I go into the dealership is a joy. Many bikes ready for test rides. A unique opportunity for any fan who wants to find his ideal mount. Keep it up!!! Well done !!!

Competence and professionalism are the top. Numerous vehicles are on display and ready for delivery. interesting also the "trial" initiatives convey it before the purchase

TOP dealership for TOP motorcycles. Staff always up to par that offers hospitality and top-level advice.

Given that I have already purchased ducati, a xdiavel and a hypermotard without any problem from a dealership for another unofficial that unfortunately this year no longer treats the new one ..
I went to order a scrambler ordered with the promise that in 10/15 days it would arrive after 20 days I began to call since nothing had been communicated to me and even in an annoyed tone I was told that another week would arrive in the past few days I called clarifying a date that was given to me the day after the bike arrives on the 26th week, that is, it should have arrived last week .. arrived !? But that I had to go back to the dealership for the return of the deposit due to my imminent departure obviously without a bike .. the only positive thing Roberto another seller not the one who had made me the contract and the kind administration girls and available .. the rest unspeakable

The temple of Italian motorcycles in Rome. It is impossible not to know it and not have visited it at least once a year

Done by cutting 15,000km Diavel.
Total cost about 800 with 3 days of replacement motorcycle rental. I am given the dirty bike despite having expressly requested the washing which was included in the invoice as a gift. I wait 10 minutes after an hour and more, necessary because the bike was not ready, the bike arrives as dirty as I left it. To my complaints the foreman assures me that it has been washed in front of him and it is so dirty because they did not use aggressive solvents. I felt teased and to avoid discussions I thanked and left. Unfortunately, the reputation of large companies is in the hands of very superficial people.

THEY IMPORT ONLY THE NUMBERS !!
Very nice seller before buying the bike, as soon as I took the money off. I was told that in 5 days I would have the bike, it was delivered to me two weeks after my repeated calls without letting me know anything. I was told that with 900.00EURO they would put me on the touring pack with the discounts on buying the bike. only after taking the bike did I notice that only the side cases for that amount were marked on the contract. 900EURO ONLY SIDE CASES !! That list does not even reach that figure. Not to mention the invoice for a wrong amount. The bike delivered in 3 minutes in a hurry not even the ducati shirt was given to me, in short, a real disappointment. NEVER MORE DUCATI ROME !!!

Beautiful facility and welcoming staff, friendly and kind. Very willing to meet customers. Number one

The city of toys for two wheels. Come and try it for yourself

Branch Management: Proven competence and experience in the sector, excellent behavior in managing critical issues, considerable attention to customers; New Sales Department: objective staff and prepared on the products (they really know in depth what they sell!), Efficient and extremely correct in the management of the negotiations; Workshop: highly professional and decisive staff in the management of maintenance issues. I only hope (based on thirty years of motorcycle experience, even comparative, with other manufacturers) that these standards will be maintained over time: for now, and based on personal experience, full marks without any doubt!

For motorcycle lovers, this is the right place, like the land of toys for children!

Excellent place to visit if you like Italian motorcycles. Many motorcycles, new models and much clothing and accessories. Also very well attended by Claudio.
Regards!

In July 2018 I purchased a used Monster 1200 S sold officially by the dealership with a 12-month warranty. The first problems started as soon as the sale ended. In fact, despite the delivery of the bike had been planned well in advance, the original accessories supplied with the bike seemed to be missing. Only after an abundant hour of waiting in the suffocating heat (the workshop waiting room does not exist, and it is made up of a small box with a box and a small area where customers can wait standing) these are were found and delivered, along with a frugal and superficial presentation of the bike in question, in which the operator clearly had not "deepened" the vehicle in question, proving to be completely ignorant of the accessories fitted by the old owner. Another factor to consider is how montasse motion a drain with third-party allocated a "akrapovic sticker" well applied. A careful analysis occurred after the sale, I realized how such discharge was not a real akrapovic, but simply a Roads Italy applied with an adhesive. Not having researched before the purchase research to make sure of every detail of the bike, I could not do anything unless done. Obviously the dealership has not advanced the minimum will to repay or the like. It should be noted however that same interfacing me with the only official Ducati dealership in Rome, and I thought to feel protected. Although the bike was sold as a tagliandata and revised, only 1 month after delivery and by pure chance, I realized that the bike was actually WITHOUT REVIEW, and that it had expired in January 2018 (7 months before my purchase). It should be noted that the booklet came into my possession 7 days after the actual delivery of the vehicle, and that in that period of time I had been provided with a replacement document without the section concerning the revisions made. From this it is clear that for the first week I had no way of noticing that I was without revision.
After this discovery and immediate revision carried out at a workshop near my home, I contacted the concessionaire, who with a careful barrel-discharge and subsequent promises of "contacts after having studied the matter in depth", covered up everything with a meager reimbursement of the cost revision supported, granted at the moment in which they would be carried out any work to the medium. It should be noted that the same Ducati headquarters has no interest in this issue, and despite repeated contacts by e-mail and telephone, I have never received even 2 lines of apology.
A few days ago the bike suddenly didn't start. Telephone to the dealer, which proposes the withdrawal of the vehicle after 2 days. Obviously not satisfied with this waiting in the middle of summer, instead I use the free roadside assistance insurance, which in a few hours arrives and delivers the motorcycle to the workshop (still under full guarantee having been 9 months from the date of purchase). I am informed by telephone that this problem seems to be common with satellite anti-theft systems (I had fitted one with insurance), and that it will be necessary to pay "a little something", not being a completely passable problem. After 2 days I go to pick it up, and after an hour of waiting in the scorching heat, I am presented with a bill of 450 (battery, voltage regulator and rear brake pads). From "a little something" we arrived at full price (inhuman) with labor from formula 1 mechanics. It should be noted that the tablets were already worn out at the time of sale (in 3,000 km they are certainly not destroyed), despite the bike being "guaranteed" but not "approved ducats" (which of course subtlety sellers have not stressed, I realized I three days ago). That said my father with making diplomatic paid, but it is clear that they have lost 2 customers. The Ducati bikes are splendid, but it's not worth it.

Great professionalism, courtesy, preparation and availability by all the staff! Congratulations!

Excellent dealer, kindness and competence.
Workshop with trained and fast staff.

Convenient to arrive, good parking.
Cozy and prepared staff.
Beautiful location. Prices in line with the brand, used dear.
Recommended.

One of the most beautiful Ducati dealerships. Staff trained and courteous. Availability to test drive

Easy to reach, nice motorcycle show and friendly staff

The showroom was very nice, I booked a test ride and everything went smoothly like oil. Friendly and unobtrusive staff.

it's a shame. they are incompetent, rude and in the worst way they represent an important brand

Great service .. professionalism and great sympathy .. my personal experience leads me to give you 5 stars .. I could not ask for better .. great guys .. and especially a special thanks to Alessio who with his professionalism did not disappoint my expectations! Thank you so much Alessio ... keep it up

I've been here for a gift I swear I don't know or a Ducati fan !!!!

I bought my 749 here.
Having had some problems with the electrical system, I was given the replacement bike even though mine was a used one.
Trained and competent mechanics.

Ducati Roma, both this seat and that of Gregorio VII, are a direct offshoot of Ducati Bologna.
More than a motorcycle shop, this is almost an atelier, where motorcycles are not crowded together at all, thus allowing a complete view of every detail.
In the shop there are also ducati clothing collections, in addition to the spare parts area and the large workshop.
The sales staff, as well as the administrative one, is courteous is available.
Finally, there is ample parking for both motorcycles and cars.

I found professionalism and courtesy as I would have expected from a great company like Ducati. Tidy, clean and well organized environment (usually I try to avoid chaotic and messy workshops because they don't promise anything good), speed and efficiency, I will definitely come back if needed.

Rudeness and indifference reigns supreme.The consultant A.L. he refused to let the bike test, despite being available and there was no one in the salon. He tried, forcibly, to fix me an app.to after 7 days, saying that this is their corporate policy ... absurd! (since I take care of this personally in FCA) Obviously I chose Honda with my eyes closed. So let the customers run away. Learn from HPR and BMW Rome !!! PS The fact that he is young, still deserves respect, given that each of us it does not have to be judged on the basis of age whether or not there are purchase possibilities.

Very pleasant environment. Wide choice used and new. For a motorcyclist it is the land of toys

Wide choice of Ducati models, this is for the part of the means, for the part of the staff there is little and I find it a bit 'distracted

For those who dream of one, it is the pleasure room ;-)

Guys who work in the workshop, very friendly and professional.

Efficient organized, courteous.
Thank you

It is a beautiful dealer, motivated staff polite and prepared. I personally knew the mechanics of the workshop for a recall of Ducati on my Multistrada, I was favorably impressed, they immediately made the intervention and at no cost. Five stars for sure!

The Ducati are and will always remain the Ducati: wonderful bikes! The Ducati Roma team is impeccable, welcoming and very kind!

Competence and courtesy like I had never found in any dealer.
Beautiful place that looks more like a temple for enthusiasts

Cordiality, experience and efficiency all this makes a difference ..... thanks to all.

You can view almost all the ducati models and they give you the opportunity to try some of them

Heaven on earth.
Staff prepared, friendly and extremely helpful.
10/10 Loved my time there.

The largest official Ducati dealer in Rome. Large size of the premises, with exposure, even in preview, of the novelties of the Borgo Panigale house.
Trained staff.

Courtesy and helpfulness for the staff in the first place. Excellent dealer well supplied from all points of view. Congratulations to Ducati Rome, a reference point for the beloved village house in the panorama of central Italy

Excellent Ducati dealership and splendid motorcycles that you can try