DubaiMachines.com (Athar eCommerce Solutions & Business Machines FZE) Reviews

I would like to mention Mr. Hammad for quick response over the query and the good customer service. Thank you Hammad.

The customer service is very professional, efficient and on time. The follow-up was excellent. They understood the request and made sure that all the areas were covered. I will certainly use their service again and have no hesitation in recommending them. Special thanks to Sonia!

Nice support from the team about thr sales enquiries especially Mariam Kudos

Very very good support from your customer support staff Sonia

kind and swift reply.
Thank you for good service.

My Chat with Hammad was excellent. Hammad answered all of my questions quickly and professionally. I am really looking forward in working with Dubai Machines in the very near future.

Thanks Hammad!!

Kind regards

Quick response and delivery;nice staffs;good quality transfer paper ;i highly recommend to all
A special thank to fawwad who did an amazing job for me.

Thanks a lot for Anita she was very helpful and very great advisor I give her 5 stars

Pooja was prompt on my queries and guided me well on the product I needed, thus I rate her at a 5 star

Very quick & Friendly response form customer representative, I am satisfied with them!

I had quick response from Mariam.
Very Helpful and Friendly..

Thank u...

For purchasing some LG 55" Signage, I visited this site and had a chat with Adeel who really helped me and promised to get his sales team with all the required information soon. The first impression was good and hope that the sales team will get back soon - Regards, Ragesh Krumamth - Procurement Manager.

pooja gives quick respond for customer inquiries .happy abut her service

quick, efficient and informative online customer service by Sonia.

Ms. Pooja is fast and could response in milliseconds

Quick response and fully knowledgeable of most items. Provided deep technical assistance

Just had a very positive experience discussing my requirements with Ms Pooja Venugopal. Very knowledgeable, and super efficient. A pleasure to deal with

I like the positive , quick and professional response of Mariam

Mariam has been very responsive and was of great assistance.

Excellent and quick service from Pooja. Very Knowledgeable

Excellent and Fast Response. I got all the Information from Pooja..
Thank You..

thanks sonia you are very helpfull and hospitable..great job..

sonia was very helpful giving immediate responce to us

Thank you Ms. Sonia! Very responsive and easy to deal with.

Adnan Mehmood Butt is a very good sales person and assist his client as per their request.

Excellent Customer Service especially from Pooja. Great working with you.

I wanted to purchase a professional installation projector for my company. As it was going to be a big investment, I wanted someone reliable who I can get this deal done with. I came across Dubaimachines. Mr. Hammad there noted by requirements and according to that, he found out a projector and so conveniently he handled the deal himself. Even though I was outside UAE, he corresponded with me efficiently and kept me updated on the status. he got me the best price and we closed the deal. Today I have received the items here in Riyadh and I am very grateful and happy to work with Dubaimachines, especially to work with Hammad. The most dedicated sales rep I have seen. Thanks alot and looking forward to more future deals.

it's amazing experience with them and very Quick reply and details provided .

Great Customer Service. I received my order on time

Live chat support is great (Sonia - Human certified) with almost instant reply time.

So far, I find the chat function is done very well. It's a new experience for me. I look forward to hearing from the sales people soon.

Good customer service, fast delivery, quick response and availability of items.

Really appreciated your help and good support Mr. Mohsin
You really deserve the ideal employee
Mumtaz/Royal Danish Embassy Abu Dhabi

It was a usefully discussion with your college Ms. Mariam

The help of Mr. Hamad was wonderful and he was very quick in response

nice and responsive customer service ... thanks for the info

Chat service are very helpful and easy to use
Thanks hammad for you positive and fast response

It is good doing business with you , quick response, reliable and efficient thank you @ Dubai Machines keep up with the good work

very helpful people, nice and professional customer support

Very helpful staff and, very quick response with my product inquiry.

Be careful of these guys... Bought Projector Lamps from them advertised has JVC Lamps, but ended up getting chinese replacements that do not work and cause a burning smell, Worst part is they will not give us a refund on saying that they will replace them. They do not understand that we don't want to cause damage to expensive projectors with cheap chinese parts.

Update : To the owner of Dubai Machines, Note that I did not say that all Chinese parts are cheap... I was merely stating that these lamps (all on their own) from China are of an inferior quality to those of Philips and Osram, and I am aware of higher quality Chinese products even better than the counterparts you would get elsewhere. These parts are not those.. No where in the quote does it mention replacements, it clearly says JVC BHL 5009S, had you mentioned replacements we won't be having this conversation.

It was great, and the consultant Marriam was so patient and kind.

Do not trust these reviews.

They say nothing about the quality of the products or the store.

Its all about the first interaction you get when you go on the website. There is a live chat, very friendly and helpful, makes all kinds of promises, makes you feel good.

And then it asks you to post a review.

So most of these 5 stars say nothing about the purchases itself. So take it with a grain of salt.

Danish is Very Helpful.... Thank You Danish and keep up the good work..

Sonia was really great! It was quick and efficient dealing. Good Job Dubai Machines