My reference clinic for everything, I have been admitted several times and the exquisite treatment. The attention of the nurses, the doctors and the staff that takes care of the rooms, a 10. I have been in different More
Urgency works fatal. There is nothing real informative how many people are in front. This is happening people who arrive last I do not understand coordination. Nobody answers anything. It is getting worse
They help you more in farnacias. They don't know how to work!
You have to wait for prayers being wrong in a crappy place, with doctors who ask for all the time they want. Organized very badly !!!!! All experoenca shit,
Fatal the very distant trauma service as a patient you don't feel like. Not counting the times they changed my appointment because the doctor had presented a family problem.
It is a disaster
Terrible attention in office number 10 of the pain unit.
A despot deal, unkind and dry.
I have never received a treatment like this in any medical center in Barcelona. Since entering through the door, it conveys a bad feeling. Shameful both name and so little to know how to do.
I do not recommend it at all.
It is the third time we do an appointment for a diagnosis test, and they, having a set hour, made us wait two hours in the waiting room, the other times more or less the same.
What a lack of professionalism!! And what a shame!
Fantastic professionals, good treatment and good service, I am delighted and I recommend it 100%
too many people, they should manage it better to live up to what they promise
Asking for an hour is more difficult than waiting for an eclipse. I have 35 calls in 5 business days, and they leave you waiting, without answer. I have also sent an email to ask my doctor for an appointment, and I can not get an answer either. Do you have to appear physically, as in the 50s, to get an appointment with a doctor?
The worst, if you can avoid going to this center do it. 1: 30mnts waiting in a box for an emergency doctor to see me. I went out every 20 minutes and they told me that it was my turn at the end I had to leave without anyone visiting me because from 13:45 to 15:35 nobody came and did not come to pick up my baby. Above, I go to the customer service window and he tells me it goes like this. I've been to ss hospitals and they go faster. A shame ..
Good doctors, whenever something happens to me or my family we go to the Teknon!
We were in the emergency room, we had problems going from emergency to hospitalization because they did not arrive soon and while other things were hospitalized, the good thing was that when they reported with the supervisor they took action and it was very helpful, almost at the end people came from the staff to ask feedback and we have told them everything. A business open to suggestions always improves and this is one of them.
Doctors have always treated me very well, my family and me. But, one of the things that I find very urgent to renew and / or do something to improve, is that going with a pram is a parking odyssey because if it touches you at a level where there is no elevator, you are sold ... not to mention the 20 minutes I lost looking for a tier between levels, opening and closing very heavy doors with the cart and, for more inri, then you find yourself with more heavy doors and no ATM. To be the hospital that it is ... it has to improve a lot in this sense.
At the moment, the treatment of doctors and health personnel has been excellent.
However, it is surprising to read the reviews, that users always complain about the same thing ..
Cafeteria: yesterday I ate an alcohol-flavored sandwich !! Asked why the waiter tasted that, he cried "It must be the tomato" clinic managers, after so many complaints about the same problem, maybe Mr. Teknon should send them to unemployment.
Emergencies a real disaster, the attention of the bad receptionists, the sympathy shines by its absence, not to mention the endless wait, the disappointing emergency service next to the good professionals in the center.
Spacious rooms and quality of work, a variety of private consultations with first-rate medical staff. Excellent situation.
The emergency department is really a disaster ... my son is with bronchitis that does not let him breathe and we have been waiting for four hours and 45 minutes ... when claiming they tell us that they are saturated ... before this answer I give myself a Go around the boxes and go ... they really are not butt ... apparently there are only two doctors and two nurses ... Fatal patients complaining and laughing at reception .... TOTAL DECEPTION ...
An hour to pick up the phone. And after waiting they hang you up and start over, the same happens when you want to get in touch with the doctor's offices, a shame and this with a private sanity ... my daughter was born in ancient Tecknon and this has totally gone from their hands. .ahh and if you call on a Monday they tell you that day is the worst ....
On Saturday we were my partner and I because he was fatal and had many pupae and high fever and told him it was just an allergy to the antibiotic, they changed it and home to try to make a normal life as soon as he was better .... a doctor of the family, for a simple photo of mobile in the pupae, knew how to detect that it was a chicken pox .... and pretended to continue with antibiotic (which is counterproductive to the treatment that should be given to this virus) In addition to not being able to detect a simple chickenpox ... had not had another medical opinion as we had, luckily, in this case could have spread to many more people to go out and try to make a normal life .. .disastrous!!
I will never go back or recommend it because it is shameful !!
Doctors have no complaints.
Resonances area fatal.Teniendo time, still make you take nunero, you have a esperando.Cuando to the final time you serve, you enter an area with no privacy, leave your things without being in any taquilla.Te unwillingly serve the technicians, as if you were a animal.En resonance apparatus old hyper, technicians do not feel comfortable to you, do not give pillows to help be well lying, or a sheet or blanket dan.Teniendo sad note that you have at least half an hour without moving ... because I will not return.
The building is nice but if i am to forget that for a moment i would say overall it is a great hospital with talented staff, let down by lack of support/liason for English speakers. With particular attention to the area of payment where the service really leaves a lot to be.desired. It conflicts with their promotion on medical tourism websites. My hospital in Thailand even provides a liason to assist you always. I also find the pharmacy confusing. Very obscure and for "hospital patients only". Yet when I went in with my prescription from this hospital they turned me away. Odd. All this aside I still believe it is a very good hospital with talented doctors. The reception were also very nice.
One of the most sophisticated clinics in Barcelona, with very attentive staff. The dermatologist who treated us was wonderful.
Magnificent treatment by all teachers in the plant! One of the best clinics in Barcelona
Could not fault it from admissions to being discharged
Great facilities and excellent professionals except for the neurosurgeon Emilio.Ayats, who once operated on the patient, if complications arise, is neglected and referred to the unit of pain or physio, many known cases. Sad attitude.
Very happy with the Neonatology service of the Teknon clinic, I recommend it to have the kids.
Spectacular hospital, it looks more like a hotel than a hospital
Teknon Clinic until about two years ago: great medical professionals, health workers and administration staff with exquisite treatment towards patients. A place worth going to.
Teknon Clinic for a year: the great medical professionals and a healthcare staff continue to continue with the exquisite treatment of the patient.
It seems that the human resources manager has a serious and serious problem. Without generalizing in the last four or five occasions in which I have had to go to the medical center, I have felt mistreated by several people of the administrative staff (and far from generalizing).
From good to first the tute "Hey, what do you want?" ..., the high tones in the voice addressing patients in the procedures of diagnostic tests ... .., a waiting room at noon, without patients, but with shrill voices of the administrative staff sounding like that was a cricket cage
Regarding doctors, I have seen great professionals who are forced to visit you in a kind of beach bars that more than consultations are corridors ? Here the problem could be the approach: Messrs. Teknon Clinic Managers Have you prioritized profitability to quality? Teknon Medical Center, a site that you prefer not to go for because of the treatment you know you will receive from some of the administrative staff .....
the best private healthcare center in Catalonia (in my opinion)
A hospital with a very nice appearance, but with a very poorly paid hospitality service. 300 for low level tests and a diagnosis that did not deepen the problem in question.
A medical center that you can rely on since it has doctors of all specialties, as well as a wide catalog of diagnostic tests
Hospital with very good professionals and medical equipment but the quality of the telephone service is very low. It takes an average of 25-30 minutes to make an appointment by phone, waiting for you to be called, and most likely the call hangs up before you reach any operator. It has happened to me 6 times in a row until I have given up and ended up calling another day, and obviously the same thing happens again. It's totally despairing ... And if you leave the appointment online, it's almost the same even though they call you. This aspect needs to be improved .....
If you do some tests a few days before in another center or laboratory and deliver them during the visit, they are not accepted only "worth" those made there, at exorbitant prices ... and if you visualize them, at least at I surrender, they tell me that there is not one in particular, I go to another center and if they see it ... Oncology department ... I left without an answer.
I had a problem in my income, but they solved it the following day in a satisfactory way.
Very fast, very polite! The unca sticks if you can call it that, so it is very big and you get a little lost but asking you get anywhere
Medical Center located at the top of the city.
As it has different buildings, sometimes it is not easy to position itself.
Horrible personal lack experience, this hospital is no longer a reference visit another better
Good doctors, terrible management !!! An hour and a half waiting and what I have left!
My daughter had to go to the ER after failing and cutting her forehead. As soon as we stepped in the door, an assistant ran to her to take her and my wife back while the clerk speedily handled the paperwork with me. The doctor instead of putting stitches in used surgical glue to close the wound; I am glad we went to Teknon because many hospitals in Barcelona wouldn't have had surgical glue. We were in and out in 30 minutes. Impressive.
For information a disaster the receptionists, a shame
After reading so many negative reviews, I have still dared to call to make an appointment with a gastroenterologist, well, three calls to different options, offices, talk to the operator, other offices and in none have I picked up the phone, embarrassing.
I've been in for a week. Attention during the perfect week. The weekend I think there was a lack of staff.
For vegetarians the food they gave me gives it a low suspense.
From 6 days that I was in 3 they gave me white rice with tomato and another day rice pudding for dessert. The rice was normal non-brown.
I asked for whole wheat bread and they brought it to me of what they wanted. I can't understand what I pay for TV.
I had an operation a month ago, I stayed 5 nights and it is pathetic, they did not change the gels, they did not clean the shower, the VIP area is a lie there is never anything, the wheelchairs are dusty, and the parking is an abuse and the icing on the cake they inchan you the invoice regarding what they tell you in consultation.
I do go again it is for the specialists not for the service.
It looks more like a hotel than a hospital, spectacular !!
Bad telephone service. (according to my own experience)
Good, yesterday I went to the emergency room for chest pain and shortness of breath, I was attended by a doctor and a nurse, both with a ffp2 mask with an exalation valve, I find it shameful that patients go with a surgical mask to avoid spreading the virus and they will spread it ,shameful.
I advise you not to go, you will be healthy and you will probably be infected by covid.
I call Teknon and take an hour for my husband, they give us an hour with the traumatologist, we arrive and we have an hour in the pediatric trauma, as there is no hour, the first one who has free Doctor Osvaldo Gomez attends us, we go back to catch an hour, and the day The visit is not recorded, the doctor visits my husband in less than a moment, they have to give us an operation time and they cannot because there are no staff, it seemed the clinic of horrors, total incompetence.
The emergency service goes from bad to worse. In a month and a half it is the fourth time that I have to come running, 4 hours of waiting is not taken away by anyone. They follow the steps of the social security, little personal! And 4 times in a month and a half it cannot be a coincidence.
Always with great attention !!!
On the theme perfect childbirth and perfect room
We have been waiting for 30 minutes (we had a scheduled appointment) and we see how people are coming in front of us, why they have a personal relationship with workers in the center and I say this because it shows, that brazenness. I do not come here anymore
My 4 stars are for doctors, nurses, healthcare and cleaning staff. For his treatment and professionalism. Especially day hospital staff and the first floor team. The "luxury" is them.
3h of waiting to be treated in the emergency room ... And we are still waiting ... With a lot of cough and asthma principle
He went to the emergency department for a sprain and it is not better than going to the public sector: they take a long time and the doctor sees you super fast and they try to dispatch you without explaining almost anything and what you are paying.
They never answer the phone or they pass you from one service to another.
The other time I went to cardiology and it was not so bad but not from the other world. That hospital has a lot of fame but between the cost to be uploaded and the absent amiability of some of its professionals, next time I will go to another site.
Not every time he goes to a hospital is for a good reason. But I would like to highlight the peace and tranquility that the gardens and architecture of the hospital center transmit. So, they help you relax and you can enjoy great views of the city.
Wait for everything, first in the doctor's office, then for admission, and finally in the outpatient surgery waiting room. Poor organization.
Fatal to eat, super expensive and the best thing that it puts is a menu but in truth it is a combined dish
Why pay insurance if you expect the same or more than in social security? The first time I come and the last!
I was admitted urgently for a problem in a tooth that led me to a small operation and admission due to large infections. Very good treatment at all times pertains to you, the room great for me alone and with a sofa bed for companion, the food is very good also they leave you a letter to choose the next day. They help in what they can and they are also very nice. I highly recommend it, they already operated on me once here but I was in El Centro during the day, not in a floor room.
Thank you very much to Dr. Xavier Ruyra. My grandfather's heart rate failed and he had a pacemaker implanted. Now he says that it is as if he is not leading anything and that he can live a normal life and even better.
It is very indecent and immoral to be charged 5 per hour when parking outside is almost impossible and there is no public transport, or the daily menu with drinks is 20 (quality regulate separately). They charge for watching TV, the vending machines are expensive too ... it is understood that they have more than 500 reviews with such a bad average. A little decency would not hurt you.
July 17 6h waiting in the emergency department, a shame. He has been regularly in the center lately. Apparently paying a private mutual is useless if there is then a longer waiting time than the public.
UPDATED: The doctor who later visited my father, apologized personally and twice for the facts, so with this apology we are satisfied.
INITIAL TEXT: Regrettable treatment towards the patient. My father is operated on the shoulder, on 06/0/5/19, with one day of admission since this operation requires surgery. The operation is going well and briefly inform my mother, in the call that they make right at the end of this operation to the family member waiting in the room, that an operation other than the one planned has been carried out. They give some details but they say that when the doctor passes to the room and will inform about the intervention. My father returns to his room the same day and spends the night. The next day, both the patient and the companion wait for the doctor to come in to inform them that this was the operation, since they must know what the operation consisted of, as well as recovery time, rehabilitation exercises, medication, next visit, etc. and to formalize the discharge in case everything is correct. At 4:00 p.m. on 05/07/19 the doctor had not yet informed. Strangers, they took advantage of the fact that a nurse came in to ask for information. The surprise was when she told them that the doctor had already passed by without visiting them, had left the hospitalization at the floor counter, and had already finished her shift. Complaint in reception, call to consultation where they were given time for a week later .. etc .. regrettable .. what kind of collector sends a patient home after an operation, if to give information about what has been done in it, about What can and what not to do to avoid self-injury, without informing him about the duration of the medication he prescribes, without arranging a visit, without even asking his status to know if he has pain or how it is, and a long etc .. It is surprising that a medical team, of so-called prestige, in a center like the TEKNON, has this lack of communication, professionalism. If the nurse had not come in and asked, at this time they would still be in the room waiting, and I see no excuse, to let a patient go home so misinformed and unattended after a surgical intervention, I find it a real lack of respect.
The reception service of the Teknon Club at the Laboratory is very unprofessional and rude, lacking the ability to communicate with clients and with laboratory nurses before. The lab nurse did not know exactly what exam I should perform and instead of taking for 2 exams I had taken blood for 10 or more. After this blood test I have swollen arm and a huge blue that hurts me a lot. The nurse's answer is "it's normal". Unpleasant at least
Afterwards I was hospitalized for a day. According to the estimate that the clinic had sent me I had to spend my day of hospitalization in a room with a shower, wc etc (habit, individual 3B). By cons I was placed in a room-box without anything. On my request for a change of room, the nurse told me that there are no such rooms in this service and what is the difference for me if I leave the same evening. So why in the quote that I sent to my mutual I must be in a room type 3B 385euros and I'm not there? The administration of this service explained nothing to me either.
I would not come back.
Horrible!!!!!! After more than half an hour waiting in an empty waiting room with a 10-year-old child writhing in pain and at 2 in the morning ... and after complaining several times ... we are attended ... abdominal pain diagnosis. .. (very sharp the doctor! I have not studied medicine .. I had already noticed) soothing for him to pass the pain and home! At 4 o'clock we were in another center and the child was diagnosed with acute appendicitis and he was operated on that same day.
Gentlemen of Teknon needless to say that my family will not return to that center because that professionalism overwhelms us ... I do not know if they are aware that they have played with the life of a child .. that today is fine, not thanks to you. Do not bother to write an email to explain .. this happened the morning of 17 to 18 and was the only one in the waiting room .. so find out
Desperate to wait so long ...... the service is not as expected of this center
I have tried almost all the services, they are all great doctors and professionals. In Teknon they saved my life, I was cured of cancer and my children were born there. I can only have words of thanks.
Too much parapharmacy in this clinic I have only found one unfortunate negative thing. The emergency doctor Dr. ARLLELI made a bad diagnosis and I am paying his mistake.
They have always treated me very well. I have been hospitalized several times. A 10.
I have made more than 10 calls and there is no one to answer me. Neither a central nor a receptionist .. Something surreal.
A year ago at the Teknon Medical Center, Dr. Rosinach did a colonoscopy, with a very good balance of attention and service. Despite the large number of patients who visit the center I understand that it has a good More
I just had a heart operation at the Teknon clinic and everything went wonderfully. A very professional attention by doctors, nurses, and other staff. I have felt wrapped up.
BAD EXPERIENCE, I hired a comprehensive checkup of 1500 for my boss and it turns out that when I call them to send them some results by email, the operators answer me in a bad way scolding and saying that they are sorry but that if I did not give them the name of the doctor I could not be .... I'm not to blame for not being given it ... they need to call me stupid .... I'm sure they will have done it by hanging up ... it's supposed to be a good medical center, but patient care and the public is disastrous ... tomorrow my boss will not go to the appointment ---- 1500 that they lose ...
You are a number, without more. They look like robots attending, without empathy and without kindness. I will not come back.
What is a party in Barcelona? And we know the ones that come from outside.
There is a thing called automatic answering machine and serves in these cases to inform the patient that today is a holiday and not to waste people's time calling and calling ... for another gang gentlemen or improve the invention of the Heart Institute or lose many patients (clients). Patience has a limit.
An excellent deal. No doubt Dr. Xavier Ruyra and his team are a great team of surgeons.
I have a mixed experience. The doctors (pediatrics, gynaecology) are good but the process of payment, having a test done and obtaining an invoice is tiring. there is a lot of bureaucracy, bad coordination with the insurance company (in other countries, the personnel calls the insurance company to obtain approval, here the patient has to do this), poor signs--hard to find where to pay and have your blood taken. it took well over 2 hours just to pay and have some blood drawn for a test. plus I need to return another day to get the invoice. I have a huge bruise at the needle point for a simple blood-test. Also hurt a lot. I cannot highly recommend, but given my lack of knowledge about alternatives, I continue to go to Teknon.
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