Dr.Yañez. Centro Medico Teknon. Reviews

On the 28th of last month, my wife was operated on both feet of bunions, at 10 am. He entered the operating room and at 2:00 p.m. We were already in our house, he left on his own feet, with caution but walking.
We want to thank all the staff, from reception, guardians, nurses and doctors for the attention received, their very professional behavior.
Very modern facilities, with wide, bright corridors, very comfortable room, the whole complex very clean, the environment with large gardens.
Our rating is UN 10.

I go regularly to visits by different specialists and occasionally to their emergency department. My overall impression is very positive with the few exceptions that always occur.

It is the second and last time I step in the urgencies of which one day it was a center of reference and where things now happen like the one that happened the day before yesterday. I went with high fever, cough and a strong pain in one foot without being able to walk. At the reception to my amazement I was given a choice between visiting one thing or the other as there were many people. Once inside, and diagnosed with plantar fasciitis (through plaques) I asked the doctor if anyone could listen to my chest because she had silvidos. Her answer was that I had to go out and do the whole circuit (including the queue) to visit me by a general practitioner. Obviously, with the fever and the hours I was already there, I went home. Yesterday in another center (Sant Jordi clinic) I was diagnosed with pneumonia and could not believe what I was explaining to them. Also in the report had falsified my body temperature data and allergies despite declaring them. I hope that anyone who considers going to the emergency room of this hospital will be served by my experience.

Excellent treatment especially the team of Dr. Ballesta. Bellissimas people !!!!!

Over time everything has been monetized. Before it was closer. Good professionals

The best private in Barcelona in professionals, media and patient care

Thanks to all the medical team at the Teknon Clinic. Especially to the second floor of internal medicine. Doctor Camacho, Andrea and all the building staff .. THANK YOU FOR TAKING CARE OF MY MOTHER SO WELL ..

Good afternoon because they allow the TAXIS to organize the passage to the clinic, be it the barrier door as the main one, where the former very professional concierge is, there were no problems, now this new man when he is not distracted talking to the taxi drivers is talking on the mobile Behind the column without attending, since even in front of him the cars of delivery men or individuals PARK, they do not park momentarily because inside the vehicles there is no driver, and they do nothing to prevent it. For health reasons, my father must attend regularly and he has a lack of mobility. IMPOSSIBLE OR EXTRAORDINARY POWER TO UNPOP NEAR THE DOOR and to top it off, the lady at the entrance is an old and blonde lady, I didn't see her name on her uniform but she's at the reception From the front door, I called our attention to a deaf old lady because according to her she spoke loud and strange ...
The woman said I do not level my tone I can hardly hear myself but excuse me, embarrassing! But where do the customer service classes ...?

I can not put 5 negative stars, especially in the Otorrino department led by "mafia" Ivan Domenech. If you can before giving yourself a treatment, you operate ... so it takes its 12 thousand. Be careful with him, as well as one I know he has left deaf

We have been waiting for more than two hours and have not yet been attended to and that is what the screen says 1.20 and has reached 49 minutes.

..... always ... they do it well, very well everything, what else to say? 5 stars minimum ... minimum

Located in the high zone. To access with public transport the best is the bus and climb a 5min slope. It has very quiet gardens. Consultations well distributed and clean. Quiet zone. Efficiency and quick eye that if you go for mutual good, but if you have to pay it is expensive. Parking quite expensive. Emergencies I have gone 4 times and they are fast.

Medical center of great prestige with professionals in all sectors of medicine and great reaction capacity, mansion in a very special stately area.

The specialties are great, with good professionals. When it comes to emergencies, it is bad, the wait is 4 to 5 hours, in a private doctor it is not understood to wait the same or more than in a hospital near your home

Impeccable medical service, a lot of professionalism ..
se.pasan a little in the bar restaurant sector

Telephone service totally unfortunate. Separatism exacerbated in its maximum expression. As you press 1 to "speak in Castilian" forget that you get it. It seems a real shame not to be able to communicate with anyone in a clinic with, supposedly, a certain prestige. I only hope that they leave unemployed to each and every one of the receptionists, that all they have to do is pick up a phone.

It is unfortunate that a hospital in this category has a management of diagnostic tests such as analytics, ultrasound and so on. It took us 2 hours for a simple blood test. Above they give you a number and tell you to go for a walk that not many people fit ... where do you want me to go for a walk? To the emergency room? Without words ... Paying a mutual for this is not worth it. You go to the SS and it takes less time.

Awesome hospital. Excellent professionals and facilities.

Of the most spectacular centers on the outside, inside is also cool, but the outside is spectacular.
All types of doctors, for any treatment, can go by mutual or private.
There are so many doctors, you can imagine, there are more friendly and less.
In general, the ones that I have tried are totally correct.
You can get diagnostic tests of any part of your body and get completely ready for your ITV.
Waiting rooms, consultations, rooms, everything, if you're not bad, it's like being in a little hotel.
The bar, carillos prices and prohibitive, expensive, expensive parking.

I went for a gynecological emergency, it was very fast and efficient, what I did not think was that while I was writing the prescription dr. Doctors and nurses sat at the doctor's desk constantly Jiji haha they didn't allow him to arrange it seemed like a party! And I waited in front of them ... until they finished their personal talk and the recipe took longer than the urgency itself. But thanks !

Very nice and attentive personnel. I did not expect so much care and support from all of the workers. Thank you

very bad
30 minutes on the phone listening to a song so that at the end a recording comes out telling me that my call cannot be answered and call back later
and this until three times
SHAMEFUL
if they don't want to work, leave the position to another person who still needs it more than they are
I will try for the fourth time
I tried 4/5/6/7 times
up to customer service
and 7 calls for nothing
Come on, you're dying. They bury you and they still don't know what the phone is ringing and that is particularly worthwhile with capital letters

I put 3 * not for health care, but for complementary services. Parking is a disaster: expensive and for micro cars. Finding a decent hole for a SXXI car is not easy, for a Seat 124 there is no problem .... Pay TV and Wi-Fi instead free ... and from where you can see the TV and the letter if needed. Contradictory, right?

Unbeatable attention. Fantastic human and professional treatment. A center and clinic of 10!

My worst experience ever. They charged me 580 Euros for a consult and xrays. They refused to contact my insurance to arrange things properly. They claim hat I have A flu virus just by looking at the xrays. I couldn't not walk or even stand anymore, still they made me go home, where I am alone and have no help what's so ever. Now they are ignoring my emails and it is impossible to call them. I hold them responsible for everything ill that will befall me. I have contacted my lawyer. This cannot be true.

You guys should be ashamed of yourselves!

Very professional staff who speaks many languages. Very clean surroundings and buildings. Parking is available at the hospital but expensive. They have many of the the best specialists. The doctors give you time to explain well and then treat you with care. However, be careful that they don t accept all insurances so be ready to pay directly and then reimburse with your insurance if you re eligible. Some private specialists accept only cash so always ask.

I think it started as a project to provide quality assistance but in the end they were halfway there.

The wait is very long and you feel treated like a number.

I have been operated on a knee orthoplasty by the team of Dr. Artur Valls Elias, everything went very well and from here I want to put 5 stars.
I want to highlight the great professional quality of all the health personnel, who have attended me during the 7 days of stay, for its speed, human quality and professionalism, also for all 5 stars.
I have only found one negative thing: pay 7.00 a day to watch TV, I find it exempt, at a lower price I would have taken out some bonuses, now in my case they have entered 0, you.

The Customer Service is not what is expected in a medical center such as Teknon. In order for you to receive the call you must invest a lot of time and many calls to get to talk with a person so that he can help you. They should improve customer service, at least be more agile.

I went to the emergency department of traumatology on Saturday, 7th at about 1:30 p.m., they treated me very well, time from the entrance to the exit 20 minutes, I did exploration and radiography, the doctor and the girl who put the bandage on me very very professional, really satisfied

Good morning the service of nurses, health, medical perfect fatal conditions we slept in day hospital because there were no beds my companion in a chair did not have the detail or that was recyclable or a blanket sharing bathroom and at 9.30 in the morning not yet we have an incredible breakfast

Terrible attention from triage. The girl who was here today, 4/4/2018, afternoon shift, very rude and with little desire to work, and this is evident in the treatment of patients ... apart from having been waiting for 1h30 min. Having one of the best mutuals and being able to allow myself to go to other private clinics, of course we will not return here again! They should learn from Quiron! I do not recommend this Clinic at all! It is the first and last time they see us here!

Great specialists and humane treatment with the patient. Nice clinic and surroundings taking care of views.

It's been too long to wait, at 7:30, we arrived at 8:30.

Very little staff and waiting hours in the emergency room

It is perfect, it has triumphed me that you float it ^^

Terrible!
If the ER go wrong in the Dexeus here idem.
SHAME !!!
4h

It does not matter the consultation or the doctor, you always have to wait half an hour.

Good treatment in the day hospital. When you go to the emergency room, they are very collapsed, a lot of patience.

Excellent medical and healthcare team.
Regrettable reception: error in reading the insurance mutual card and they immediately want to charge you the amount of the visit in the emergency room plus all the diagnostic tests.
I had to call my insurance company to be able to be taken care of without having to pay for it when I had all the coverage.
I score them with 1 because it's not possible to rate less.

I was hospitalized for 6 days in the maternity ward, and I have to say that the treatment of both nurses and doctors has been excellent. Very good patient care. Without a doubt, the best center.

The subreal experience, came from the emergency and on screen puts 10 minutes of waiting, after the triad and one hour of waiting and after complaining s the infermera trias, I pass and the doctor who looks after me super well, tells me that will perform some analytics and wait for me outside. After extracting my blood, the same inframer of triads does not open the dress for me and he kicks me out of the box without being able to dress me because he says he needs it, I can already see myself walking around the hospital without clothes. What happened to me today has never happened to me in this clinic. I have been waiting for 2 hours in the waiting room with a bad body and pain. And they pass, in no hospital they throw me until they do not have my diagnosis. And we are still waiting ..............................

Bad the organization of the Clinic, it can not be that after it takes three weeks to give you time for a visit, when the day of the appointment arrives you are present at the scheduled time and they do not attend you until after two hours. And now with the Covid 19 theme, you don't see a hydroalcoholic gel, that is, they do not let you be in the waiting rooms or respect the distances and you have to queue in the hallways and lobbies, generating more concentrations of people. BAD TO BE A PRIVATE CLINIC AND THAT HAD PRESTIGE

6 hours in the emergency room and they tell me that there is to continue investigating. Horrible treatment and a lot of indifference. As I have read another comment, you are only a number to them. Or even a little less ... if you can go to any other hospital, the better, even a public one would be faster and better safe.

We went in for an emergency due to a humerus breakdown and have always been very well attended. The room has been very comfortable and the medical care very correct

I am very grateful to Dr. Escamilla a beautiful person, a great professional .... Without doubt the best choice for the operation of my daughter Noa.

Disappointed after reading the praises on this clinic

So I did my blood work and went back to see him to start the treatment.
He received me a second time and told me to go see his secretary to organize the 5 sessions and we started immediately.
His secretary gives me a sheet informing me that each acupuncture session cost 60
I give him my Visa card to pay the first session is 60 and informs me that the payment is made only in cash
I turned around and left.
Note that I benefit from a Mutual Adeslas +
I will never go back to this clinic
DAMAGE and INCREDIBLE that it exists in such a clinic

Three hours waiting for the cardiologist and that is an emergency, a lot of name but little service.

The cafeteria with Ritz prices is a shame. Total they do not give you anything of the other world. A simple sandwich is around 6 and a coffee with watery milk 2. Do you think we're all rich ????

Quick help at first aid, very friendly and professional.

I had an urgency and they treated me right away. The downside is the parking, the squares are tiny and the rude people park occupying 2 seats so they do not park next door.
They should control these people who misuse.

A really professional clinic, with excellent service. Nothing bad to say.

3 days to get my phone, I call from the other side of Spain, and I can not talk to them. I can not get the information I need.

teknon does not need reviews its facilities and its doctors are recognized worldwide

2 hours of waiting in the ER, that's how they are here in teknon. Very bad service.

Good doctors, too much waiting for the assessment of a professional

I've been trying for days to contact Dr. Balboa's office and his team and I can't even get them to pick up the phone. Bad customer service ...

As in previous times and positively valued the care received in this center, today I cannot say the same.
I needed the result of some tests that were done to my lady in that center, to present them the next day to the specialist in another center, I called the indicated phone number and after several attempts they attended to me and asked for my phone, which in a minute would call me With the result, after two hours waiting I call again and I get an answering machine, which leaves my information and as soon as possible they will contact me.
After another two hours and more than twenty attempts, they finally attend to me and tell me that I can go to the clinic whenever I want to collect the results.
For this process almost five hours spent.

The treatment of a nurse in emergency today Sun 26 d August 2018 at 2:15 p d name Mireya nefasto. The patient my 11 year old son with stomach pain with two days of diarrhea. When we enter the data control closes the curtain in my face without even inviting me to spend with my son to the pulse and weight. Then I ask him to take the height to take control to what he says no, when the only thing he had to do was extend the bar d height of the same weight machine.
Then he tells me to wait outside. Come on, we sit down and he follows us to tell us that we have to move to another room, when Sunday at that time there were very few people.
In other words, I treat the patient very badly. Bad experience in a sensitive moment.
Suggestion: Talk to the emergency staff so that the treatment of the professionals improves towards the patients. It is not the first time this happens to me in Teknon and this is why I write. On another occasion several months ago I happened to a doctor d emergency that was more interested in leaving us and vacate the room than to give us to attend to our children objectively.
On another occasion I happened with a nurse attending radiology.
In short, it seems that this is becoming a business culture treatment in this clinic towards patients.
I never write these reviews, but already the matter reached the limit.
Please correct. Patient treatment management!

Reading comments i was shocked. I lived in UK for 15 years and no hospital staff ever spoke to me in Spanish. They just spoke English! Why do some people expect to be in Spain and use only English? I have been lecturing at many UK universities and currently at the UWI in Jamaica. Honestly a foreign language is not part of their curricula. Although they are trying and encouraging to take a second language now. So.., no doctors or nurses speak another language. Is i find this comments Disrespectful and very ignorant. The attention, service and quality if Quiron and Teknon in thus case is excellent and the facilities quite good. Another issue is treatment...please u are in another culture. For instance I find English doctors cold and nurses rude according to my culture but...we cannot do so. And...please we cannot compare with British NHS which is apalling. So, I Hope those have to leave now with brexit.
I highly recommend Teknon.

Bad customer service. I will have called 6 times at least in half an hour, they have been wrong at least 4 times to pass me where they should pass me, then an endless answering machine reciting a list of doctors that did not matter to me at all and a long etc ... of nerves .. .and it is not the first time ... so good image that it has ... well explain it to me. I have ended up hanging and that I have an urgency

Today I visited the emergency center Medic Tecknon with an acute pain almost unbearable in my right buttock produced by an inflammation of the sciatic nerve, and I must say that the treatment of reception and pre-consultation with the traumatológo on guard has been the worst treatment of medical care I received in my life, I manifested both on arrival and to provide my data to the nurse who could not stand or sit, or stop because the spasm on the affected area was literally unbearable, there was no action on the part of the staff to make me stay reclining the waiting time, which became a torture of almost 2 hours.
There was no gesture of kindness or kindness in the people who attended me before, during or after the visit.

Once attended by the on-call traumatologist whose exploratory examination lasted approximately 2 minutes, in which he was hardly interested in my explanation of the symptoms, he concluded his diagnosis, which he would corroborate in some new query based on an echo that would make me eventually on an outpatient basis later, because in the emergency room there is no possibility of doing an ecosonogram.
After him, a nurse arrived who did not know how to tell me that they were injecting me and they immediately made me leave the cubicle.
Great feeling of abandonment and little consideration with someone who goes in search of help. I do not recommend this experience in any way.

Two hours to do a blood test. You go to a room where there are more people waiting waiting to collect evidence. And the worst in the same room where the PCRs are done, right next to me a girl with obvious symptoms of covid, 45 minutes by my side, without stopping coughing. With which it is falling and they are not able to separate the pcr of patients with common diseases and patients to collect results.

I am very grateful to the nurse Henrriquez, a beautiful person, ... Without a doubt the best choice for my boy's operation

4 hours in emergency, in a private clinic, paying. Inadmissible

not even able to take an appointment. tried calling them 4 times, they put you on wait with horrible music, and then jsut hangup- what type of hospital cnat you take an appoitment, this is 2017!!!!

It is difficult to communicate with the operator, and when he finally answers, it is Borde! Kindness, courtesy is what they lack !!!!

If you have an emergency, it is the best hospital to go to in all of Barcelona, I have always been treated well, in consultation already depending on each doctor.
The modern building; the expensive car park and cafe.

Four times in recent years I have gone to the emergency room of Teknon Medical Center. The most desperate thing is to suffer the long waiting time.
But on all four occasions, nurses and doctors have earned my respect and gratitude. For the attention and effort shown, for accepting my concerns, doubts, concerns and questions, and most importantly ... they seem to have repaired me very well. To improve meals, they used to be better.

Very disappointed experience. I requested an appointment by phone. When I arrived at the hospital, they couldn't find any for this day or another. They didn't explain how that could happen, they just offered to ask for another appointment in a month. Thank you very much, but I don't want to come back.

I AM A PATIENT OF TEKNON: since I was in Herrayz Street (Gaducher crossing, the CASE IS THAT I had never encountered what happened to me today, AUGUST 27, 2014.
The fact is that I have called the central telephone of TEKNON, to make an inquiry and I have been listening for 5 minutes. Do you want to be spoken in Catalan? Press 1. Do you want to be spoken in Spanish?
pulse2 ....... i repeating ...... until telling me that this conversation could be recorded ....... a RALED record and I could not speak A DISASTER !!!!!!!! ! of this and 1 HOUR AGAIN !!!!!!! 1 WILL TRY AGAIN !!!!!!!!!!!

Lamentable no, lo siguiente. Llevamos 4 horas esperando en urgencias y aun no hemos visto ni un medico. Pides informacion y te dicen que eres el siguiente. 9 personas mas tarde vuelves a preguntar y te ningunean "ya le toca, es el siguiente", pides un formulario de reclamacion y te dicen q solo lo puede dar un supervisor, q lo llaman pero a saber cuando puede venir... kafkiano. 1000 veces mejor ir a urgencias de Dexeus.

It can't be that you have a scheduled visit in time, and then they have you waiting there for 1 hour.

In the end I had to leave without visiting me, I don't think I'll be back.