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a
3 years ago

What fantastic customer service

What fantastic customer service
Tap broke on the urn we use for a homeless shelter, called Dpr - a guy called Ricky - I told him I had lost invoice, he promptly looked on his system found the invoice, immediately asked me to bring back urn, replaced with a smile, job done fantastic customer service
TEN STARS
Regards
Empire Garages
Aj

M
3 years ago

I went shopping with my friend to DPR today and tr...

I went shopping with my friend to DPR today and trust me NEVER AGAIN!!! I was carrying women hand bag and was told I m not allowed to go inside the shop because my bag it s to big!!!The staff on the till very rude need some customers service training!!! The manager of the place try to explain the situation but when I ask if he has a lockEr or place where he keep my bag safe the answer was NO .My friend need to waited outside when I do my shopping and then I have to wait after for her to do hers !!!! Waste of time!!!!!My first and last visit!!!!
Discrimination!
They looked us like a thieves!!!!!!!

D
3 years ago

My daughter came in this cash and carry today bear...

My daughter came in this cash and carry today bearing in mind she is pregnant, was treated terribly by one of the owners.
He accused her of writing a bad review for their store, so he verbally abused her. Why let my daughter come in, shop around then have ago at her when she is about to pay for the goods. What kind of a heartless person would do this. Should of barred her soon as she walked in, to make things worse he says to her your money what you spend in my store don't make a difference.
Is this how you TREAT your customers, does it matter how much customers spend. You should appreciate you got customers coming in spending money in your store.
Im mortified, I be coming in this store myself and having a word with this horroudues person. I have many family members coming here, they will definitely stop. There's other cash and carrys that would appreciate and value their customers.
This review won't stop people visiting this store but it will bring people forward on how they treat their customers.

V
3 years ago

I have just come from DPR.......all I can say is N...

I have just come from DPR.......all I can say is NEVER AGAIN.....I was there with a friend & her child minding our own business looking around where we were then surrounded by FOUR staff cornering us like thieves to tell us no children More

c
3 years ago

the items are quality the staff are so helpfully i...

the items are quality the staff are so helpfully if you get to know the place you will see they look after you like a boss and you can see they really want you to succeed and they help you in your business to do so.

M
4 years ago

Last year I was shopping in this cash and carry wh...

Last year I was shopping in this cash and carry while I was heavily pregnant. One of the owners came up to me, and accused me of putting a bad review on his poxy cash and carry!!

I was shocked and terrified of this man! He made me feel so low while I was pregnant with his foul mouth.
He said to me my money wont make a difference in his business. His behaviour was despicable.

My father was disgusted by his actions towards me and wrote a review, shockingly the nasty man did not like the review so he decided to contact my father via telephone.

I have family and friends who shop in this cash and carry, they have stopped now.

No public can speak or write anything negative about him or his business otherwise he will come down like a storm on you. Greed has got to him! This person should be ashamed of himself troubling a pregnant women.
My husband wanted to meet this nasty man however as we got dignity it was not even worth facing this nasty piece of work, as he has already made himself look like a right low life.

On the brighter side I shop at another cash and carry brilliant staff and shopping experience, even better as its CLEANER, brighter, and warmer its called EFG.

J
4 years ago

Absolutely disgusted, my partner runs a family bus...

Absolutely disgusted, my partner runs a family business and we have just tried to go to dpr to get supplies. I am severely disabled and should not be left on my own for long periods of time, there was about 2 people in there if that and we was refused and told only one was allowed in! Even though I am disabled, disgusted and appalled at this horrid response, hope they get shut down!!!!!

M
4 years ago

This cash and carry has been there for years, The ...

This cash and carry has been there for years, The parents who ran the cash and carry before were always welcoming to their customers.
Sad to say the children are not the same, young two lads always working on the cashier are extremely rude. Probably think they have made it up in the world by the parents efforts.
I been going there for years dont think I be visting them anymore, rather spend my money else where.
Shame!! Its going down hill.

DPR Wholesalers Ltd.

DPR Wholesalers Ltd.

4.2