Every morning u call and they have the machine saying there not open. It was 11:30 am and I've been calling since 10 I walk over and they was open and I called and the machine still said they was close! When u call to make a appointment it sends u to Lincoln and then Lincoln send u back over to Belvis to make the appointment! They all just unorganized
Crazyyyy, the level of unprofessionalism is absurd. I was a walk in, granted however no one seemed to know what's going on. Naturally, I went to registration upon my arrival at which point I was told I was to go to finance across the hall, I make it over to registration at which time I'm told I have to go to the third floor, make it upstairs a ton of ppl waiting so I ask how long will the wait be so I could just go get a quick bite, I was told I was nxt and I should wait...45 mins later I ask if I could just hurry and come back bc I was now really hungry (I'm pregnant) and I was told I it was ok, make it back and didn't wait long for my name to be called, RN was nice enough, kinda mundane but whatever... Anyways I'm then sent back downstairs to register at which time the lady at registration gave me some attitude about God knows what, something about me not having a appt, when I told her the lady upstairs just scheduled me for today she mumbled something about me walking in followed by a "it's okay" soooo what are we even talking about??? Cool, I'm sent on to finance again and I literally had to sit there as about 5 mins while they chatted about the price of chicken and planned some type of party, when this one girl finally decided to acknowledge me I was told to give her two minutes as they continued the chicken conversation...I'm currently still waiting, I'm currently PISSED! Just unprofessional and sucks the joy out of the new mother experience.
I can't schedule an appointment within a month. Whenever I try to call to postpone or cancel, I get transferred to other numbers which ultimately transfer me back to Belvis to a DISCONNECTED number. They don't check their voicemail and overall, I find very unhelpful. Perhaps it's because there's a shortage of doctors but the phone thing is solely a Belvis thing. They need to keep up with appointments so why post outdated numbers? Very unprofessional
belvis clinic is absolutely terrible. Pediatrics is terrible, my son missed an appointment and i called letting them know i had to work all week but Id go in the week after, they tried making me wait 3 months for another appointment. WIC is even worse, the guy that works the front desk is extremely rude and immature. He is extremely snobby and acts like a child when you make him feel stupid. ms. thomson is horrible we made a verbal appointment that i would go after work that i would get to the clinic from work a little after 7. when i rushed there she said i wasn't going to be seen to go a different day. And now with medicine ive been trying to speak to someone for almost an hour, they let me get a few words in then transfer the call to disconnected numbers, they are completely unprofessional. I got no help from them, then when i finally got transferred to a nurse she tells me im too late to make an appointment when i was on the phone with them for an hour. this is a disgraceful clinic and definitely needs new management.
only that the women are very dirty and smell ugly there is no clean in the second velbis
I've been here twice both walk-ins and they've been very helpful! They let you pick the right date and time for your next appointment and the place you want to get your prescription.
Very professional take their job seriously might come off rude
I do not recommend this hospital at all, I made an appointment in Gyn and I got Dr Gilak, and he is the worst doctor I have ever met, he should retire now, I will never return to that hospital
I've been going here for my healthcare for 3 years and have always been treated very well. Usually a short wait. Sometimes long depends on walk-ins. Overall great service and care!
Without a doubt the WORST clinic in the south bronx. Everyone from the receptionist in the medicine side to the PAs (Talani) are rude. If you want to see an ACTUAL doctor in the next month or two- good luck trying cause you wont.
I can never get through to speak with someone & when i do get in contact its someone at Lincoln Hospital then I have to hold again to speak to someone at Belvis. Its really frustrating! its to the point where i have to take time from work to come in and make my appointments.
This is one of the slowest clinics I have ever been too. The wait is about 3 hrs just to see the nurse even with an appointment and let alone the wait for the doctor. If you any other clinic to be seen, please go there. Last time here.
Why is this clinic still open #1 they scheduled me for an appointment a day that they was not open #2 I rescheduled the appointment for today at 3:40 and was going to be late so I called before it was even 3 and said I was going to be late is that ok they said yes you have 30min after 3:40 to make it there when I got there at 4:00 they said I don t know who you spoke to but that s not how it works. THEY NEED TO GET IT TOGETHER OR GET CLOSED DOWN FORREAL! I missed two days of work for nothing
I love Dr .Joyner she is a very kind and compassionate Dr. Not Too long of a wait and the nurses seem to b very nice. No complaints over here.
Worst of the worst clinic , don't recommend it to no one . They get paid to not answer Noone question this clinic should be shut down .
For me it is a very complete clinic, I do not change it for any other, I have been going to my appointments for many years, and now everything is fine.
They have phones for no apparent reason because they don't pick them up
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