Doubletree Hotel Skokie Il

Doubletree Hotel Skokie Il Review

Reviews 794
4.1
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D
4 years ago

Clean room, helpful staff. The room was as expecte...

Clean room, helpful staff. The room was as expected, not great but not bad. 51 channels. If you use the fridge make sure to turn it on! Attached restaraunt (Jameson's) wasn't bad either; great service but out of date menus. Ordered several different beers to be told they didn't have them anymore.

l
4 years ago

Just stayed here this Saturday and it was not a ve...

Just stayed here this Saturday and it was not a very pleasant experience. Staff is not very accurate with hotel information and room prices. I was also told that we would have a great view and when I got to the room the view was awful and the room was not very clean and I now have bites all over. I ordered room service For a drink and they said it would take about 15 minutes but it took over an hour. This hotel is way over priced for what you get. I will never be coming back here and I do not recommend this hotel.

A
4 years ago

The location of this hotel is fantastic. So much t...

The location of this hotel is fantastic. So much to do and shop within walking distance. I m in town doing research at a facility right next door and it s made the visit a delight. Staff is very kind and helpful.

C
4 years ago

Ok

T
4 years ago

While a little bit away from the major high ways, ...

While a little bit away from the major high ways, the hotel offered a nice and welcoming place. Centrally located near two large malls, there is a wealth of shopping nearby and quite a few unique good places to eat. I found the rooms to be serviceable. Nothing extra ordinary, but also not subpar..biggest complaint, small bathrooms. Other than that, if you use the gym do so early because the ventilation is lacking. While they have a lot of machines, they fill up quickly. I would stay here again, but have to think twice about the traffic commuting back to the hotel from the major companies in the area

A
4 years ago

Travelers be aware of their undermined technique I...

Travelers be aware of their undermined technique I booked two nights at the Doubletree Hotel and the next day I checked out at 11 a.m. And they gave me a receipt $110.00 then a few days later I noticed my credit card was charged $163.00 when I seen that I drove back to the hotel I showed the manager my receipt then I showed him my credit card my bill at first it took him 10 min to figure out why It was overcharged then he said it was a $50 penalty for early checkout my original receipt from the hotel did not show that so when I asked to reinburst the money back he argued with me and said that he could not do that so after I told him that it wasn't and this was just a hidden charge that I was never told of. I got angry and demanded my money back and he said I would have too come back the next day and that made me even angrier and again I told him I wanted my money today so then he said he would make an exception in my case and would give me my money back and I told him do not make an exception for me because I did not do anything wrong and I told them to do the right thing and give my money back. which he did they put $50 dollars back on my credit card I did not except such from a 3 and a half star hotel this kind of treatment I am a businessman and I travel all over the United States and I will never stay at this hotel again

S
4 years ago

The parking is terrible, they pipe some overpoweri...

The parking is terrible, they pipe some overpowering cinnamon apple smell through the place, and housekeeping came in and screwed up a bunch of my stuff though they weren't supposed to be in there at all. That said, the beds are good, they did what they could to fix my issues, and the place looks nice. The Hampton down the street is less swanky but better.

A
4 years ago

This is an old property which has been kept up to ...

This is an old property which has been kept up to date very well. Staff is courteous and helpful. Ample nearby restaurants, cafes and shopping malls. Away from the main city's hussle bussle. Comfortable rooms and completely smoking Free. Only downside is that there is no Jacuzzi in the pool area. Welcome cookies, free coffee and apples are a perfect hospitality gesture.

L
4 years ago

Kind, professional staff, beautiful premises! We h...

Kind, professional staff, beautiful premises! We had a slight problem with our credit card, the staff member handled it with utmost discretion and kindness, Uber professional! Our room was clean and spiffy too. The ONLY thing that was a little bit of a sad face was that the room and bathroom are very small and the little double beds are full size? Certainly not doubles or queens. But super happy and will book again and again!

K
4 years ago

Check in was easy. Got free cookies that were actu...

Check in was easy. Got free cookies that were actually really good. Our room was ok, it was in the tower (7th floor) crummy view, extremely small and damp bathroom with old tub. Climate controll was odd but despite it's age worked well for a hot day. Bed was comfy but the pillows were small and sparce. We ordered some roomservice: shrimp Alfredo (plain lackluster but still decent) but the Cajun chicken sandwich was delicious and tender with fresh veggie toppings. Service delivery was fast and polite. Went to order breakfast and was told there is free breakfast in one of the conference rooms! Bonus! That free breakfast had a large selection of classics and an omelet bar. The fruit was very fresh. Didn't check out the pool but it seemed popular based on the number of kids we saw walking around dripping wet. Over all a good stay and a great value when booked on hotel tonight 94$

S
4 years ago

Great service. Nice and quiet. Me and my husband...

Great service. Nice and quiet. Me and my husband stayed here for a weekend and had a great time. Room was always cleaned when we got back! So many friendly faces at the desk and in the halls.

M
4 years ago

I stopped in to see if they had an handicapped ace...

I stopped in to see if they had an handicapped acessable rooms for when my grandparents come to visit. Unfortunately they did not have any during the dates I was looking for but the staff was very friendly and helpful.

m
4 years ago

This place maybe one of the Goats. For the price t...

This place maybe one of the Goats. For the price they charge the service was amazing. Very close to alot of restaurants (we like to eat). The place was very clean, the pool was great, and they went out their was to uphold the safety for Covid. I would definitely recommend this for any and all travel needs.

T
4 years ago

I was thrilled dearly with this hotel, it made my ...

I was thrilled dearly with this hotel, it made my stay to Chicago a success. The staff was very attentive and made sure we were pleased with everything. The room was exactly what was stated in the details when we booked it. We were surprised by a complementry breakfast as the staff found out that other couple that was traveling with us, had gotten engaged the previous night. Overall I was extremely happy with my stay and would return again if I was to stay in Skokie again. A++

E
4 years ago

Just like every other hotel in USA, this hotel als...

Just like every other hotel in USA, this hotel also offers little. Hotel needs renovation. You should offer more in breakfast, total of 8 or 9 items for a breakfast in a five-star hotel? Come on... 2 stars for the lovely staff. And 5 star for Greek restaurant owner!

J
4 years ago

Attended an conference here in several of the room...

Attended an conference here in several of the rooms. Facilities we're very clean, comfortable and attractive. Staff even cleaned up while we were away for lunch. Food was excellent and parking was a breeze.

A
4 years ago

In general, it was a mediocre stay at best. The de...

In general, it was a mediocre stay at best. The devil is in the details and there were at least 6-7 "minor" issues which were totally annoying.
Maid service - first day did not clean up the coffee area, left no cups, and it was a mess. Also gave me no soap in bathroom. Also, left no breakfast card and thats the only way to order breakfast in advance.
Dinner - I asked for all vegatbles as a side and they brought me potatoes which I dont eat
Gift shop - bouth cereal and there is NO milk. Eating dry cereal is not ideal.
Bottom line: untrained staff, sloppy service in general, adn minor but CONSTANT annoying issues.
Allen Solomon

S
4 years ago

While a very good location, this hotel is tired. ...

While a very good location, this hotel is tired. The rooms have an odor that is stale / stagnant. Would highly recommend opening the window to air out your room, upon arrival. Would recommend they clean the room carpeting as well. This is not the typical experience one has at a Doubletree but this one is a disappointment.

M
4 years ago

Overall great experience. Great location. Room was...

Overall great experience. Great location. Room was clean. Shower water pressure was high and water was hot. Room service was fast and reasonable. Could actually sleep because the register had a manual fan control. TV allowed for a streaming stick. Will book again for sure.

B
4 years ago

Very dated room. Bathroom was very small. The sh...

Very dated room. Bathroom was very small. The shower literally screamed when running. Sounded like you were letting air out of a balloon while pinching the opening. Yeah that really annoying "screaming / screeching" sound. Not a fan of this location at all.

B
4 years ago

A decent place. It could be updated in the near fu...

A decent place. It could be updated in the near future. My room was nice enough...

Located next to a theater and a shopping mall across the road, this place is great for night life and shopping.

There is a restaurant in the lobby that cooked us a good steak dinner, but the breakfast just wasn't as polished as it could/should be.

Doubletree Hotel Skokie Il

Doubletree Hotel Skokie Il

4.1