The room is average. There was nothing special abo...
The room is average. There was nothing special about the room we had. For the price I figured we'd get more. We got the basics, bed, tv desk, tiny bathroom. It was clean looking. However, the decorative runner at the fit of the bed had a strain on it. The bathroom was clean but the shower was only good for showings and not being add the tub was too small for anyone besides a child.
However, the staff are exceptionally polite and helpful. They did have English speaking clerks at the reception.
This place is good for a one or two night stay. Longer, I'd go elsewhere.
The hotel is located in the immediate vicinity of ...
The hotel is located in the immediate vicinity of Shinjuku Station, making it the perfect location to explore Tokyo. The bathroom is small and the cleanliness leaves much to be desired. It is also extremely annoying that the housekeeping is very loud! If you have the bad luck to have a room at the end of the hall you will wake up at 7 o'clock from a very loud conversation in chinese.
Great place, awesome location. Would stay there ag...
Great place, awesome location. Would stay there again, no problem. Just small rooms.
Very comfortable hotel. Stayed here when I first c...
Very comfortable hotel. Stayed here when I first came to Japan. Highly recommended.
Small rooms, but in a good city location near food...
Small rooms, but in a good city location near food and train station.
Though the hotel room is small it is still nice an...
Though the hotel room is small it is still nice and serves a purpose as I spent almost all my time exploring the city.
Great location. Good front desk service. Easy to g...
Great location. Good front desk service. Easy to get late check-out with the free point card. Kinda crazy crowded all the time though.
Great hotel with strategic location near the Shinj...
Great hotel with strategic location near the Shinjuki train station
I've one of the smaller rooms for one person and i...
I've one of the smaller rooms for one person and it's more than adequate. Comfy bed, very comfy pillow choices, clean, stylish room. The location is great, I've been walking all over Shinjuku area, or catching trains all over Tokyo: easy to navigate from this hotel. Service has been friendly too.
Average hotel. Close proximity to Shinjuku train s...
Average hotel. Close proximity to Shinjuku train station.
The location is very good. The hotel look nice, bu...
The location is very good. The hotel look nice, but the room was very worn. Furniture and walls with scratchmarks and other signs of wear. The bathroom was ok, but you couldn't adjust the showerhead. The wifi was slow. We had a room on floor 8 for 2 people.
Very clean luxurious hotel with attentive staff in...
Very clean luxurious hotel with attentive staff in a great location.
An elevator to the nearest subway is just right beside the hotel.
Convenience store, mcdonalds, restaurants, etc is only steps away.
Haneda & narita airport shuttle bus transport is available with extra charge.
Good location, clean rooms and facilities. Laundry...
Good location, clean rooms and facilities. Laundry available. Close to everything that is Shinjuku, including public transit, restaurants, shopping.
The hotel is convenient and clean. But the front d...
The hotel is convenient and clean. But the front desk is not helpful and friendly.
Great location and friendly staff .
Great location and friendly staff .
Room not so clean and carpet dusty.
Housekeeper did not throw away our trash and leave it whole day stink up the room. Bathroom smelly too.
Excellent welcome. The rooms are clean and well eq...
Excellent welcome. The rooms are clean and well equipped. A garage and a laundry room are available. Near the subway. Very pleasant stay
The attitude of the hotel man was very high-pressu...
The attitude of the hotel man was very high-pressure.
There were cockroaches in the room.
A bit dirty room. Very convenient location. Overa...
A bit dirty room. Very convenient location. Overall is fair with the price paid.
It is convenient near station, but guest was almos...
It is convenient near station, but guest was almost foreigner
Clean but small rooms with very basic amenities an...
Clean but small rooms with very basic amenities and absolutely no view. Perfect for travelers on a budget. Location is excellent as it's very close to the Shinjuku station, and it's the biggest advantage for the hotel.
The room was clean and comfortable.. good value fo...
The room was clean and comfortable.. good value for the .money
The location is great. Just few mins walk from the...
The location is great. Just few mins walk from the Shinjuku Station. It's easy to access by both JR, or airport shuttle bus.
The double bed room is kinda of small, so I upgraded to twin on the next day and I'm satisfied.
The flight I got cancelled because of the weather. The staffs here are vqery helpful and try hard to contact the airline for us.
I appreciated their effort. Thank you very much, Mr. H.Horii san.
Had a great experience, definitely upgrade the roo...
Had a great experience, definitely upgrade the room if you can. It was well worth the extra, I believe, $100 a night, as it was about 2 times larger. Obviously for tourists, being near Shinjuku station. Can walk to many great locations. Staff was prompt, rooms were clean. They have a self serve laundry on premise. Would stay again.
Clean hotel, luxurious looking, helpful and suppor...
Clean hotel, luxurious looking, helpful and supportive staff.
Hall of the immense and beautiful hotel with the p...
Hall of the immense and beautiful hotel with the presence also of the robotic pepper in full technological style, the economic rooms are in the average a little small if you have 4 luggage (2 large and two trolleys) but you adapt. The wifi these days is working in fits and starts but they told us that they're placing
I was there around Christmas 2016. The hotel is co...
I was there around Christmas 2016. The hotel is convenient to get to any spots of interest in Shinjuku. The accommodation price and the facilities were reasonable. Parking for a fee was possible. You get what you pay for.
Very good hotel.
Very good hotel.
You have to rent connectors from them for 1000 Yen, receptionist was very good and professional.
Available currency change machine.
Room is okay and very good.
The price is more expensive than shinjuku Washington hotel by approximately double.
The good:
The good:
- the location is fantastic, right next to Shinjuku station. Difficult to find a better place for the price.
- King rooms are large and really nice.
The bad:
- Economy rooms are terrible. Tiny, and barely large enough for one suitcase to be stored in them. The showers are borderline 1970s (aka rubbish). Avoid if possible.
- front desk staff can be a bit rude and unhelpful.
In summary, a good option provided you pay for a decent room here. Avoid the cheaper end.
Standard Japanese hotel, expensive and small rooms...
Standard Japanese hotel, expensive and small rooms. Service was alright, staff spoke good English. There was a shuttle to the airport that stopped in front of the hotel, so that was convenient.
This has been my recent go to hotel when staying i...
This has been my recent go to hotel when staying in Tokyo. Nice and close to transport and restaurants. Rooms are a little bigger than usual for the price. Staff are very friendly and helpful. Restaurant is ok, nothing exceptional. The bar on level 2 has a happy hour most nights and has comfortable seats to lounge around in.
Awesome service, location, room and price. The buf...
Awesome service, location, room and price. The buffet breakfast is a little pricey, but quite good.
Good ambience, right features for a business short...
Good ambience, right features for a business short stay.
I sometimes go for lunch and coffee,
I sometimes go for lunch and coffee,
You can enjoy it without getting stuck
There is an airport limousine, a convenient hotel ...
There is an airport limousine, a convenient hotel that does not have to carry luggage to take the subway.
Not the best and not the worse. Sunroute is an aff...
Not the best and not the worse. Sunroute is an affordable comfy to stay in and is near the Shinjuku subway and JR lines.
Rooms are clean. Service is good and attentive. Ro...
Rooms are clean. Service is good and attentive. Ron sizes are appropriate for a Japanese setting. Hotel is very centrally located near train station and shops.
nice hotel near the Shinjuku station and takashima...
nice hotel near the Shinjuku station and takashimaya shopping mall
Great hotel. Pretty good location but on the quiet...
Great hotel. Pretty good location but on the quieter side of Shinjuku, so a few extra minutes walk to the Yamanote line.
Excellent location. Very competitive price. Helpfu...
Excellent location. Very competitive price. Helpful staff. Clean and modern. Rooms are very small but perfectly fine.
Pretty quiet hotel located at a convenience locati...
Pretty quiet hotel located at a convenience location.
Convenient and clean hotel, very good hotel around...
Convenient and clean hotel, very good hotel around Shinjuku, have visited twice and will consider this hotel again for the next stay in tokyo
Under 3 minutes walk to Shinjuku JR station, yet n...
Under 3 minutes walk to Shinjuku JR station, yet not overly noisy. Has airport transfer too, and staff speak excellent English.
I stayed at this hotel in 1999 and have just found...
I stayed at this hotel in 1999 and have just found it on Google Map. Back in Tokyo, I will certainly call in again on this nice hotel.
Convenient transportation, friendly staff, clean a...
Convenient transportation, friendly staff, clean and tidy rooms
It is my third time to stand in the hotel. Locati...
It is my third time to stand in the hotel. Location is the best advantage. It is closed to JR, subway and local train station. Fee is reasonable for this location.
Only recommend this place for the location.
Only recommend this place for the location.
Rooms are small with cheap decor, walls are thin so light sleepers will hear every sound from Neighbors.
No breakfast included.
The chair they provide for the desk was broken so was always reclined no good if you work on laptop.
Great location, subpar room and service weren't overly friendly or inviting.
The good about this place is the location, being right near to everything & and the decent sized bathroom with provided toiletries.
Views outside are also decent.
Overall a nice stay here. The rooms are very clean...
Overall a nice stay here. The rooms are very clean and it's right next to Shinjuku Station. Would recommend for tourists.
This very good located. The people are very friend...
This very good located. The people are very friendly and there are supermarkets nearby to eat something or to take tickets to shows. There are also restaurants in the area and public transport. Highly recommended
Very convenient in terms of the location. Small ro...
Very convenient in terms of the location. Small rooms but clean. Been stayed with them for few times. Will be back again
I came to Tokyo 8 times and lived here 6 times. I ...
I came to Tokyo 8 times and lived here 6 times. I liked the location and the Limousin bus went to the door.
Location is amazing. It is close to the station, a...
Location is amazing. It is close to the station, airport bus available, luggage holding and near the late night restaurants.
Comfortable rooms but a bit small, clean and nice ...
Comfortable rooms but a bit small, clean and nice in very good location with many bars and restaurants. Supermarket accross the street
Nice hotel around the corner from shinjuku station...
Nice hotel around the corner from shinjuku station. Staff very friendly and accommodating. Rooms are not huge but a good size. Happy with my nights stay.
Great location, close walking distance to many mal...
Great location, close walking distance to many malls and great restaurants and the metro station. Reasonably small room (average size for a Tokyo hotel) but great amenities.
Near Shinjuku station and easy to find. Breakfast ...
Near Shinjuku station and easy to find. Breakfast is very good.
Nice staff, the room was OK, on the other hand, br...
Nice staff, the room was OK, on the other hand, breakfast was undesirable.
Great location but I got bed bugs here. Stayed 3 n...
Great location but I got bed bugs here. Stayed 3 nights. Didn't know until a month later when I got back to the states.
It's worth the price. Small (as expected for Japan...
It's worth the price. Small (as expected for Japan) but the location is amazing. Staff is friendly and helpful. Onsite laundry (washer and dryer) for very reasonable price (300 yen per load). Very clean and bed is comfortable.
Great location but overrated. Rooms are old and sm...
Great location but overrated. Rooms are old and small. For the same price you can get a great airbnb.
This hotel is conveniently located by the Shinjuku...
This hotel is conveniently located by the Shinjuku station but is very quiet and quaint. The hotel itself is clean and tidy. Staff are English friendly when I asked for the laundry. I would book at this hotel again!
2 stars deducted for very slow WiFi.
2 stars deducted for very slow WiFi.
Good bed, warm water, next to A1 gate Shinjuku station/Oedo line.
Great location and the quality of the rooms and ve...
Great location and the quality of the rooms and very good.
Economy Double Room. Although the room was very sm...
Economy Double Room. Although the room was very small, it was suitable for both. There is a convenience store in the vicinity, and there is a bar where you can play well.
The lobby is open and luxurious, and the front des...
The lobby is open and luxurious, and the front desk staff is polite and the environment is clean and quiet.
Good location, near the station, the room is not t...
Good location, near the station, the room is not too old, there are restaurants and shops across the hotel, quiet and prosperous.
Business transparency
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- Did not replied to negative reviews