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B
4 years ago

The room is average. There was nothing special abo...

The room is average. There was nothing special about the room we had. For the price I figured we'd get more. We got the basics, bed, tv desk, tiny bathroom. It was clean looking. However, the decorative runner at the fit of the bed had a strain on it. The bathroom was clean but the shower was only good for showings and not being add the tub was too small for anyone besides a child.

However, the staff are exceptionally polite and helpful. They did have English speaking clerks at the reception.

This place is good for a one or two night stay. Longer, I'd go elsewhere.

P
4 years ago

The hotel is located in the immediate vicinity of ...

The hotel is located in the immediate vicinity of Shinjuku Station, making it the perfect location to explore Tokyo. The bathroom is small and the cleanliness leaves much to be desired. It is also extremely annoying that the housekeeping is very loud! If you have the bad luck to have a room at the end of the hall you will wake up at 7 o'clock from a very loud conversation in chinese.

K
4 years ago

I've one of the smaller rooms for one person and i...

I've one of the smaller rooms for one person and it's more than adequate. Comfy bed, very comfy pillow choices, clean, stylish room. The location is great, I've been walking all over Shinjuku area, or catching trains all over Tokyo: easy to navigate from this hotel. Service has been friendly too.

J
4 years ago

The location is very good. The hotel look nice, bu...

The location is very good. The hotel look nice, but the room was very worn. Furniture and walls with scratchmarks and other signs of wear. The bathroom was ok, but you couldn't adjust the showerhead. The wifi was slow. We had a room on floor 8 for 2 people.

N
4 years ago

Very clean luxurious hotel with attentive staff in...

Very clean luxurious hotel with attentive staff in a great location.
An elevator to the nearest subway is just right beside the hotel.
Convenience store, mcdonalds, restaurants, etc is only steps away.
Haneda & narita airport shuttle bus transport is available with extra charge.

L
4 years ago

Great location and friendly staff .

Great location and friendly staff .
Room not so clean and carpet dusty.
Housekeeper did not throw away our trash and leave it whole day stink up the room. Bathroom smelly too.

C
4 years ago

well

L
4 years ago

Clean but small rooms with very basic amenities an...

Clean but small rooms with very basic amenities and absolutely no view. Perfect for travelers on a budget. Location is excellent as it's very close to the Shinjuku station, and it's the biggest advantage for the hotel.

L
4 years ago

The location is great. Just few mins walk from the...

The location is great. Just few mins walk from the Shinjuku Station. It's easy to access by both JR, or airport shuttle bus.

The double bed room is kinda of small, so I upgraded to twin on the next day and I'm satisfied.

The flight I got cancelled because of the weather. The staffs here are vqery helpful and try hard to contact the airline for us.

I appreciated their effort. Thank you very much, Mr. H.Horii san.

S
4 years ago

Had a great experience, definitely upgrade the roo...

Had a great experience, definitely upgrade the room if you can. It was well worth the extra, I believe, $100 a night, as it was about 2 times larger. Obviously for tourists, being near Shinjuku station. Can walk to many great locations. Staff was prompt, rooms were clean. They have a self serve laundry on premise. Would stay again.

G
4 years ago

Hall of the immense and beautiful hotel with the p...

Hall of the immense and beautiful hotel with the presence also of the robotic pepper in full technological style, the economic rooms are in the average a little small if you have 4 luggage (2 large and two trolleys) but you adapt. The wifi these days is working in fits and starts but they told us that they're placing

P
4 years ago

I was there around Christmas 2016. The hotel is co...

I was there around Christmas 2016. The hotel is convenient to get to any spots of interest in Shinjuku. The accommodation price and the facilities were reasonable. Parking for a fee was possible. You get what you pay for.

h
4 years ago

Very good hotel.

Very good hotel.
You have to rent connectors from them for 1000 Yen, receptionist was very good and professional.
Available currency change machine.
Room is okay and very good.
The price is more expensive than shinjuku Washington hotel by approximately double.

J
4 years ago

The good:

The good:

- the location is fantastic, right next to Shinjuku station. Difficult to find a better place for the price.
- King rooms are large and really nice.

The bad:

- Economy rooms are terrible. Tiny, and barely large enough for one suitcase to be stored in them. The showers are borderline 1970s (aka rubbish). Avoid if possible.

- front desk staff can be a bit rude and unhelpful.

In summary, a good option provided you pay for a decent room here. Avoid the cheaper end.

J
4 years ago

This has been my recent go to hotel when staying i...

This has been my recent go to hotel when staying in Tokyo. Nice and close to transport and restaurants. Rooms are a little bigger than usual for the price. Staff are very friendly and helpful. Restaurant is ok, nothing exceptional. The bar on level 2 has a happy hour most nights and has comfortable seats to lounge around in.

D
4 years ago

Only recommend this place for the location.

Only recommend this place for the location.

Rooms are small with cheap decor, walls are thin so light sleepers will hear every sound from Neighbors.

No breakfast included.

The chair they provide for the desk was broken so was always reclined no good if you work on laptop.

Great location, subpar room and service weren't overly friendly or inviting.

The good about this place is the location, being right near to everything & and the decent sized bathroom with provided toiletries.

Views outside are also decent.

G
4 years ago

This very good located. The people are very friend...

This very good located. The people are very friendly and there are supermarkets nearby to eat something or to take tickets to shows. There are also restaurants in the area and public transport. Highly recommended

C
4 years ago

It's worth the price. Small (as expected for Japan...

It's worth the price. Small (as expected for Japan) but the location is amazing. Staff is friendly and helpful. Onsite laundry (washer and dryer) for very reasonable price (300 yen per load). Very clean and bed is comfortable.

D
4 years ago

This hotel is conveniently located by the Shinjuku...

This hotel is conveniently located by the Shinjuku station but is very quiet and quaint. The hotel itself is clean and tidy. Staff are English friendly when I asked for the laundry. I would book at this hotel again!