5 minutes from Shinjuku Station, convenient transp...
5 minutes from Shinjuku Station, convenient transportation
The location is super convenient! The room rate is...
The location is super convenient! The room rate isn t very reasonable for a tiny room. I understand that it is pretty common in Tokyo. If you are looking for spacious room it might not your best choice. But the location pays off.
Great location, non-smoking throughout! The counte...
Great location, non-smoking throughout! The counter and the service staff are all communicating smoothly in English! There are also Chinese counter staff.
Near metro station. It has very comfortable and la...
Near metro station. It has very comfortable and large meeting room
lobby? Entrance cafe? I was surprised at how many ...
lobby? Entrance cafe? I was surprised at how many foreigners there were.
great location...next to metro subway (oedo line)....
great location...next to metro subway (oedo line)....near to shinjuku station.....
I didn't stay because it was a reservation for a c...
I didn't stay because it was a reservation for a child, but when I told them that the reservation and the guest were different, they responded politely.
It's close to Shinjuku station and I think it's a very convenient hotel.
The hotel was worth it despite the small rooms. Ac...
The hotel was worth it despite the small rooms. Accomodation and food were okay. For breakfast they interchange specific foods every other day.
Lots of places such as Takashimaya, Don Quijote and Tokyu Hands are near it thus a good hotel to stay at. There are also nearby convenience stores such as Family Mart, 7/11 and even Lawsons. For fast food near the areas are McDonalds, KFC, Wendys and Yoshinoya. In front of the hotel is a food hall but its not that cheap unless you are willing to try for the experience.
Shinjuku Station is also near this place and thus walking distance.
Convenient transportation, extending in all direct...
Convenient transportation, extending in all directions!
I visited the hotel with the help of a friend, the...
I visited the hotel with the help of a friend, the evaluation by appearance
The nearest hotel by Shinjuku station, a best choi...
The nearest hotel by Shinjuku station, a best choice if travelling around Tokyo area
Very reasonably priced hotel with excellent locati...
Very reasonably priced hotel with excellent location! Front desk is very friendly and helpful. The room size is about average (by Tokyo standard). A double twin bed room can fit two medium sized luggage. Anything beyond that will likely overcrowd the room.
Very good location near shopping centers and resta...
Very good location near shopping centers and restaurants.
Superb proximity to Shinjuku attractions, clean an...
Superb proximity to Shinjuku attractions, clean and reasonably sized rooms, metro exit is right next to hotel. Check-in is fast and fuss-free, staff speak English, lobby is nice, and there's a spa and buffet breakfast. The airport limousine bus stops directly at this hotel, making it extremely convenient and easy for to and fro airport transfers. Highly recommended.
Personnel in the lobby can speak very good English...
Personnel in the lobby can speak very good English and server foreign guests good enough as western pattern, not Japanese way.
Near the famous market. Walking distance to shoppi...
Near the famous market. Walking distance to shopping area but room is old and really small. Staff is friendly. But hotel wasnt the easiest place to locate for first timers.
Rooms are nice and clean. Kind of small compared t...
Rooms are nice and clean. Kind of small compared to Western standards. But totally do-able. It is super close to Shinjuku station, which makes it easy to get places. Lot of shops and restaurants close by.
Great location. Has shuttle from Narita. Excellent...
Great location. Has shuttle from Narita. Excellent service.
It is located in the city center and has excellent...
It is located in the city center and has excellent access, and of course I was comfortable.
Accessible and centrally located. Near Shinjuku st...
Accessible and centrally located. Near Shinjuku station.
We stayed at this hotel several times, very popula...
We stayed at this hotel several times, very popular with Singaporeans, A short walk to Shinjuky train station, plenty of eateries nearby. The first time we stayed there we got an upgrade to a larger room for free. The 2nd time the experience wasn't very pleasant as the hotel booking site stated we can stay up to 4 persons including children but I was made to pay for a larger room. They have airport shuttle buses to Narita airport which is very convenient, remember to book in advance.
Good location, quiet place yet close to Shinjuku s...
Good location, quiet place yet close to Shinjuku station and shopping area, super convenient.
The bathroom was not properly cleaned with hair re...
The bathroom was not properly cleaned with hair remnants from the previous guest/ guests sticking to the insides of the bath tub and walls (behind the shampoo bottle). There's an odd pungent smell in the bathroom especially on the first night. I was unsure if it was bad sewage system but it got better the next day.
Also, the hotel toothbrush was opened, used and put back into the packaging! Maybe I am just unlucky but I think basic proper housekeeping should be conducted prior to the arrival of every new guest.
Extremely displeased with the bathroom housekeeping. Did feedback to customer service and I was offered an apology and new toothbrushes. Still, the first impression was not good considering it's their 10th year anniversary this year.
Hotel is conveniently located. There's direct airport buses which picks up hotel guests to the airport. Bear in mind, the bus goes to other pick up points as well. All in all, hotel- narita airport is 2hrs journey inclusive of all the pick ups at other locations.
Great location near Shinjuku Station, and a jumpin...
Great location near Shinjuku Station, and a jumping point for so many destinations in Tokyo and outside Tokyo. Hotel was very clean and service was good. Like many Tokyo hotels, it is cramped, but not as bad as other 'business' hotels in Tokyo.
The hotel location is very good, especially for th...
The hotel location is very good, especially for those who want to see Kabukich , Meijijingu Gaien or Shinjuku Gyoen. It is decent, clean and welcoming!
Close to shinjuku station. Small rooms. Great serv...
Close to shinjuku station. Small rooms. Great service. Very clean.
Great location and staff can communicate in Englis...
Great location and staff can communicate in English well.
Room is sound and smoke proof though small as expected.
Stayed here for 6 days on 4th floor and found that there is lots of room for improvement in cleaniness of housekeeping. Hair still found in sink. The toothpaste stain at the mirror and tap was not cleaned by the maid for 3 days. Clean towels were not replaced appropriately. Finally, these problems could only get solved after complaint.
Great location, friendly and helpful staff however...
Great location, friendly and helpful staff however the bathrooms could have been cleaner
Tiny rooms but not unexpected for Tokyo. In the he...
Tiny rooms but not unexpected for Tokyo. In the heart of Shinjuku.
I was able to enjoy eating and drinking with a che...
I was able to enjoy eating and drinking with a cheap plan.
Very comfortable, convenient, near to JR station, ...
Very comfortable, convenient, near to JR station, good for business or sightseeing. Laundry machine avail in the basement.
The desk people spoke English very fluently and we...
The desk people spoke English very fluently and were helpful with all of our juggling luggage needs. We got there before check-in and dropped off a couple bags to join the bags we'd forwarded from a previous hotel a number of days prior. When we went to check out the next day, we had them hold onto our luggage for a few more hours until our bus to the airport. It was all very fast and efficient.
We were there a little before Halloween, and their decor behind the counter was cute! And our room, while small, was decorated nicely. They provided a free can of some grapefruit drink in the fridge that was delicious and had a large variety of tea at breakfast, as well. :)
It's also super close to Shinjuku Station.
Convenient location. The surrounding function is v...
Convenient location. The surrounding function is very good, the convenience store, the drug store station are very close, the room is ordinary, but the poor drainage of the bathroom drains the entire bathroom floor.
A great no-frills but clean traveler hotel conveni...
A great no-frills but clean traveler hotel conveniently located near the train hub, food courts, and shopping. I've stayed here three times and would strongly recommend it!
Very convenient location both for walking in the e...
Very convenient location both for walking in the evening and for getting to the airport. Room and bathroom small but clean. Friendly staff.
Great hitel i will be coming back in the future . ...
Great hitel i will be coming back in the future . Great hospitality. Love this place. Close to subway system. Oedo line and close to lawson in case you need a quick snack or anything else on your trip. Lawson is like Japanese version of Walgreens or corner store but has so much more
I don't understand how this hotel got hotel of the...
I don't understand how this hotel got hotel of the year. The lobby is beautiful and the staff is so nice, but the accommodations are really lacking in terms of space and outlets. The location is close enough to the heart of shinjuku while still being far enough away from the crowds.
I went to an Italian restaurant but it was delicio...
I went to an Italian restaurant but it was delicious.
The hotel is close to the train station (5 minute ...
The hotel is close to the train station (5 minute walk). Staff was helpful. The only downside was the room size (small - close could fit 1 shirt and that was it).
The best thing in the hotel is the location. You c...
The best thing in the hotel is the location. You can use shinjuku station, also you can use yoyogi station..
It is a beautiful hotel, you can spend comfortably...
It is a beautiful hotel, you can spend comfortably.
Nice central location conveniently located beside ...
Nice central location conveniently located beside Shinjuku station. Close walk to everything. Good value. Rooms a bit smaller, but you pay for convenience. Only downside was internet was extremely slow to the point you couldn't do much (difficulty loading most pages).
Great hotel, polite staff ... It is a pity they on...
Great hotel, polite staff ... It is a pity they only have a beerhouse until 11 pm, so I have to comprehend the Japanese flavor on the side)))
Our room was seriously dirty, which is a no-go for...
Our room was seriously dirty, which is a no-go for a hotel of this price range. However, the staff is nice and the location is great.
Location is great, 2 minute walk from Shinjuku sta...
Location is great, 2 minute walk from Shinjuku station. Rooms cleaned daily with fresh towels, polite staff. However rooms are very small and wifi is terrible. Unable to use the web at night as the network gets hammered by guests and loading something simple like Google is near impossible. Contacting reception about the internet gets a "we'll get our engineers to look into it" response, but nothing happens. The best thing about the hotel is that it's extremely close to Shinjuku station so that makes it easy to travel around Tokyo.
I have lived in many Japanese restaurants without ...
I have lived in many Japanese restaurants without encountering the bathtub in the room. This time I encountered it, and the cleaning of the guest room was very untrue. The spare parts often did not replenish. There was a big difference with the previous living, and the air conditioning was very noisy. Will not consider it later.
Took airport limousine bus and it stops right at t...
Took airport limousine bus and it stops right at the hotel. Shinjuku subway (E27) is just bedside the hotel. There is a cafe and family mart just opposite of the hotel.
A very nice place, rooms were very clean, staff we...
A very nice place, rooms were very clean, staff were very helpful
Convenient transportation
Convenient transportation
The equipment is a bit old in comparison
Nice lobby, clean & neat room.
Nice lobby, clean & neat room.
Toilet is reasonable size too.
Great location, as small as expected, friendly sta...
Great location, as small as expected, friendly staff, convenient to go to airport with limousine
Rooms are a bit small, but that's to be expected i...
Rooms are a bit small, but that's to be expected in Tokyo. Good staff, clean rooms. Very happy with my stay. Will be back.
It is near from Shinjuku Station south exit, and t...
It is near from Shinjuku Station south exit, and the entrance of Toei subway is near, too.
It was very convenient because we did not walk so much from the bus terminal.
Hotel staff are friendly and hotel is okay. The ro...
Hotel staff are friendly and hotel is okay. The rooms are getting old and worn. The location is fantastic.
Very convenient location. 7' walk to Shinjuku stat...
Very convenient location. 7' walk to Shinjuku station. Many shops and restaurants around. We stayed for 7 nights and room was serviced everyday if requested. There are washing and drying machines in the basement. Our double room was quite small but it's acceptable as you won't be able to find a spacious hotel room with the price this hotel offers. We would consider this hotel again if we come back to Tokyo next time. Shinjuku is definitely the place to stay when visiting Tokyo!
Nice hotel. Convenient location with one exit from...
Nice hotel. Convenient location with one exit from Shinjuku Metro station and the last stop of Airport Limousine.
The service that this hotel provides is the best. ...
The service that this hotel provides is the best. It is usually booked so if you see it available don't hesitate.
Truly very nice hotel, the rooms are comfortable l...
Truly very nice hotel, the rooms are comfortable large so it is Japanese. All very friendly You are two blocks from the Shinjuku station, there you have all the combinations to travel underground, train, bullet train ... everything. Dedpues you have everything nearby, it is a very busy and at the same time quiet place.
Very good location , however the bathroom needs so...
Very good location , however the bathroom needs some work. There is mould around the bathtub .
Overall very satisfied with the hotel. The recepti...
Overall very satisfied with the hotel. The receptionists are speak english fluently which is key part of the trip. You may ask anything to the receptionist and you'll get clear response. Hotel location are only 5min walk to JR Shinjuku and also next to private lines. The hotel also provide bus service to both Haneda and Narita (with fare) and you'll get picked up at hotel lobby. Very convenient if you are travelling with many luggages. The fare is not significantly different with the bus station (at least you don't need to walk around with luggages).
Cons: the hotel has only 3 coin washers and dryers. It is not compatible with the rooms number. Somedays you need to queue to use it.
Wonderful, just make sure you have an adapter for ...
Wonderful, just make sure you have an adapter for your charger
It is relatively quiet because it is a little away...
It is relatively quiet because it is a little away from downtown
Good location, close to shinjuku station and other...
Good location, close to shinjuku station and other lines, best place for shopping (included electronic items)and nightlift, many kind of restarants, reccommend!
It is a beautiful and splendid hotel. I think the ...
It is a beautiful and splendid hotel. I think the location is convenient and good for foreign tourists.
5mins foot walk to shinjuku station.
5mins foot walk to shinjuku station.
Washing and drying machine at some floors only
Children loves robot at lobby
Convenient location, airport bus, nice choice for ...
Convenient location, airport bus, nice choice for Shinjuku
Rooms are quite small, size of the bed is queen si...
Rooms are quite small, size of the bed is queen sized hence it can be a squeeze. No bottled water is provided, you have to boil your own water. There is a fridge but no Mini-bar items.
Clean room, good service staff The room size is go...
Clean room, good service staff The room size is good. Dressing on the TV, why not watch regular channels?
Business transparency
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- Did not replied to negative reviews