Graice Wang

Review of Donguri

The bathroom was not properly cleaned with hair re...

The bathroom was not properly cleaned with hair remnants from the previous guest/ guests sticking to the insides of the bath tub and walls (behind the shampoo bottle). There's an odd pungent smell in the bathroom especially on the first night. I was unsure if it was bad sewage system but it got better the next day.

Also, the hotel toothbrush was opened, used and put back into the packaging! Maybe I am just unlucky but I think basic proper housekeeping should be conducted prior to the arrival of every new guest.

Extremely displeased with the bathroom housekeeping. Did feedback to customer service and I was offered an apology and new toothbrushes. Still, the first impression was not good considering it's their 10th year anniversary this year.

Hotel is conveniently located. There's direct airport buses which picks up hotel guests to the airport. Bear in mind, the bus goes to other pick up points as well. All in all, hotel- narita airport is 2hrs journey inclusive of all the pick ups at other locations.