With DimeCuba you have everything, they are super professional and extremely reliable, the service is luxurious, I love getting services with them, I am very pleased with everything, I recommend them 100%
Very good service and attention of technical support!
Well, they still do not give me an answer to my problem, I sent a package more than 5 months ago and they do not contact me to deceive me, nor does the package arrive and I have filled them too many times I will have to take other measures
Very good attention from Tania I treat my regards super well and thank you for helping me
All very well, with excellent treatment, great professionalism and promptness.
Good service, very professional and helpful to the customer.
I use this service to re-charge my parents phones in Cuba, and recently placed a food delivery order. They are very responsive, and fill a big void for those whose family lives in Cuba. Not many ways to communicate with Cuba or send them a much needed help in this difficult time.
Rosa Thank you for your excellent attention, we are very grateful. Without a doubt, you are a very special person. That God always bless. Thank you.
Good service although I must wait a while longer, but the lady very attentive her name is Rosa
Hello, the service they have and how cheap voice messages come out compared to other agencies is positive. My wife has me dry with the expense bounced from calls to Cuba. Thank you for your services.
Excellent service, very friendly and with extensive knowledge of their work, I am pleased to belong to the great family of DimeCuba, thank you happy Valentine's Day
I think the service is not bad but they have a terrible application: I am trying to recharge and it always gives an error. The application is slow, it has errors and I really think they should improve it because the rest is fine. The attention that Azul gives to the phone is excellent.
Very good attention, I attended lili and I give the maximum point
On a scale from 1 to 10 these people are SUB ZERO in client support. Only a Cuban from some third world island would find their substandard customer service good or even great. When I tried to re-charge my husband s cell phone in Cuba I get an error message to call the company. When you call you get promptly disconnected. Online chat with a person by the name of Ellen is fruitless. She can only communicate in Spanish. Then she asks what the error message is ..... Hellllloooooo - the message is to contact you. Incompetent and ignorant . One star is too much to give this company.
I cannot summarize for a moment of attention to give outstanding marks to this company, because I do not have many elements, but if I can say that the person who attended me is knowledgeable about the work that he does, he was attentive, friendly and professional too, he gave me the The impression that we were talking very closely, I was certain that I was talking to a woman, Diana is her name, perhaps in the next meeting I will use a star that I reserved for myself, thank you very much.
Thank you very much to Boris, he assisted me excellently and with all professionalism. Thank you
Well I love your services Karen, Rosa and many more are excellent people, they are friendly, professional, I always do recharges I attend very well, I recommend Tell me Cuba, It is true that there are k wait but it is worth
Excellent service, Beatriz answered me very well his information was correct and very helpful. Thank you for your services.
For me they do not have a star for supporting Otaola
Thanks to Javier for his kind attention to my request for help
Of the best companies to call Cuba, good communication and excellent service. Very pleased
The service is very good, the calls are heard very well and the recharges for Cuba arrive without problem. I always do it with them and I do not exchange them for any company.
It is the least that satisfied customers can do, I have been with you for many years making recharges and calls and I have never had a problem quite the opposite, continue like this and never change, a more than excellent customer service
Pesimo service, an agent called lourdes has very bad treatment, definitely not born to deal with customers, because of technical problems followed a few times and the bad treatment of lourdes I do not want to use more dimecuba.
Magnificent attention from dimecuba travel and especially from Miss Mely
Very bad customer service seems disrespectful to call me on the phone put me on hold and then hang up the line on repeated occasions, also my money has been scammed because I call regularly week by week and sometimes I have balance and when I make the call tells me that it is not enough with more than 5 dollars, I also add more money 5.10 dollars and I do not speak even 5 min, I live far away but I will have the pleasure of visiting them and contacting a supervisor because it is not fair to lose one Your money with the sacrifice that is to earn it, I will give myself the task of saying who you really are.
My respect and affection for this collective as beautiful and beautiful as it is, tell me if Cuba visits you, you will never regret it, you can never forget bay
Excellent, fast and accurate I have not used calls and messages but in recharges to Cuba they are undoubtedly the best. Thanks for your service .
Good service friendly attention, the man who attended me today March 4, Jorge seems to be his name, his attention was wonderful.
Carlos's attention was very good! He calmly attended my questions and helped me in everything
They helped me quickly and safely to put a new pin thank you!
Good afternoon, I will tell you that I called to recharge Cuba and the Operator noted that it was the last day today, and the offer was $ 20.00 and in Cuba they put 50.00. 2 days ago I received a message with the offer of 15 for 50.00. Why didn't you tell me that offer? At the end I explained and I look for it in the messages and finally I was benefited with it
Great customer service. I communicate with them through chat and I got an immediate response from them. I recommend their services.
This company is a scam they steal your money, they do not deliver the packages or fulfill their promises, they do not make returns. This company is a scam they steal your money and don't deliver on the service promised and don't offer refunds.
My experience is unique because of your good attention, your quick response, especially from Rosa, they work quickly and efficiently. I hope you continue doing this great job. Successes in your work.
Good explanation and attention was given to me by my colleague Karina and very professional. I like tell me Cuba
For the professionalism of the staff met my expectations
Excellent staff, very kind and nice, they give you all the information that you need to get the best option about your travel. I highly recomend this agency
I was cared for by Abigail who gave me a wonderful service and I feel satisfied as she clarifies all my doubts, thank you for being such a good employee.
Miss Elianet answered me through the chat. Very professional and caring. She has demonstrated very good customer service, answered all my questions quickly and accurately. Dimecuba service recommended. Thank you
Mr. Boris was very kind and very professional with workers like him who should feel safe and very happy. THANK YOU FOR ATENFERME AS YOU DID.
They do a great job because they always help the population with their problems ... an excellent job they develop .... thanks to them we can better communicate with our loved ones.
I was help by Abigail. Excellent customer service. She answered all my questions. Very professional.
For me they are the best I am very happy with this company, I stay with them forever !!
Since I do my services with dimecuba I am very satisfied. The attention of the Hialeah girls is very good. Today I was attended by a girl named Dayris and she helped me with the call to my relatives
Very bad customer service, I have blocked the account sn know why and I have not been able to communicate with a representative
Here you call, the call passes to you and they hang up as if you are busy and then they do not call you that horror
Javier attended me very good attention thank you tell me cuba I already have my award thank you very much
This company is the best, the service is wonderful !!!! , with DimeCuba until the end, I recommend it!
They are very helpful, attentive professionals, the page is well structured and all the staff trained, thanks for the help Javier, thanks Tell me Cuba.
Very good cervicio and grateful to all the staff of the hialeah office, whenever I go they attend me very well, I recommend it
Very good service from agent Karen ... very good service
I really liked the attention that the boy who helped me called Alan gave me and I hope that many people who work in customer service will follow his example. Gravias Alan
This company is the maximum, very good service and special treatment, I am very satisfied.Thanks DimeCuba
Best Dime Cuba always recommended! Thanks otaola for the recommendation
Very professional, he explained my doubts very well and it was an excellent experience dealing with such a professional team
It is in special and safe service, I recommend everyone to use DimeCuba !!
Yesterday I went to the office located in Hialeah to send a package to Cuba, Miss Merlyn assisted me, her treatment was excellent and professional. He answered all my questions with kindness.
Very grateful for the attention of Jesus. Fast and effective
Wonderful . I recharged and in less than 5 minutes my sister was already calling me. Thank you
Low level service and do not keep their promises, it is a scam
I was treated by carlos and I am grateful for his fast, very good attention .. thank you
The response service is fast, but sometimes the way to give the answers are not the most comfortable for the client
The service seems great to me ... and the operator is a love in treatment and dedication to her work
I was attended quickly thanks Rosa and Karen very kind wishes you a happy day
Their agents are very professional. I have no complaints from any.
The attention was quick and I helped myself in what I wanted
Thank you Rosa for your collaboration and interest.
Let's see if together we can finally meet the person I love.
