Dimecuba Reviews

Sprint has free messages to Cuba and the Calls are .70 cents a minute from Verda to any cell phone line or ANOTHER.
This company puts discounts on Calls e It is only to landlines. And each time one tries to call on your Jr Route, it automatically sends you to the MOST expensive route. Be very careful with this company are ONE puppets ...

I have been assisted by Rosa, very efficient and quick in her responses.

It has a lot of special in good times the only defect gel you find that when you call by phone you never accept it always gives that this busy all in wait

Excellent service that birinda tell me Cuba! For me it is the best

Very good treatment from Carlos very kind thank you

They have 6 empty employee chairs with only 2 women working for a huge audience outside waiting ... for what? to save the salary. And do not call because the phone is not picked up, gentlemen. What are they open for? To serve one person every hour? Don't come here if you don't want to waste your time, there are so many agencies in Hialeah that you can go where care is best. This place disappointed me.

The truth is that this company is the best the service is very good and the treatment is special I do not change them for any other, I trust them.

Two days ago I made a criticism to the company DimeCuba for the terrible phone service of the office in Hialeah based in Miami, United States. After a few hours Alicia communicated with me who attends from the office in Spain, very attentive I listen to my complaint. Alicia not only solved my problem, but she also made sure that I had a quality call, and that the three recharges I had made will reach each of the contacts. This time I can assure you that I received a QUALITY service. Thanks Alice for exceeding my expectations as a client, with your professionalism, kindness and excellent service I can say that you achieved your goal, "a satisfied client"

I recently sent a food combo, it was delivered in less time than predicted (8 days), very good service, good quality food.
Mrs. Azul very professional, very good and explicit treatment, I would recommend this service to others, thank you

Great service my family recieve the combo in 3 days l recommended dime Cuba

I have used the Dimecuba service for several years to communicate with my family in Cuba. Sometimes I used calling cards, but recharges with Dimecuba online or on the cell phone are faster.

they are very friendly and very professional. Thanks

First time using Dime Cuba I hope everything goes ok

Excellent treatment, kindness, respectfulness, always up to the needs of the clients, speed and quality is the perfect combination to feel tremendous personal satisfaction with these services, keep on like this of 100pre, my greetings and blessings of good for all that great work team.
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Rosa took great care of me on WhatsApp. He was kind and knew how to solve the problem of my recharge in less than 15 minutes. I recommend them. Thank you

After many days trying to recharge without success due to problems in the system, Lili was the only one who could assist me quickly and efficiently.

I had never used it. Marlene helped me install it and I hope it goes well.

Quality was good but is very difficult to call because it is necessary to put the code and the number manually to call

Excellent customer service, both ovee the phone and in person. I wanted to apply for my cuban passport, i called them over the phone and they told me all the documentation required and the price. I whent to the office in Hialeah, and i was help with the process wich was fast and easy, since i had brought all the required document. Excellent customer service.. im really happy with their service...

Excellehent customer service ,very helpful and answered all my questions very kindly, thanks one more time.

Excellent service. Quality in calls. Buying minutes to talk to the family is valuable as it takes time. The call is not cut. Thanks DimeCuba for existing.

The attention and kindness of Malena, was commendable ... thank you very much to her ..

Very good attention from the senorita valentina very kind the truth

Very fast attention, Rosa solved my problem immediately

Today fut attended by the representative Carlos who has been very professional in offering me his services and helping me with my request for a recharge and giving good guidance about the offers they have for their members. I am very satisfied with Mr. Carlos, he is very professional thank you very much.

Thanks for help and explanation, perfect, THANK YOU

I have received a magnificent and professional attention from your agent Mrs Azul. Thanks to this extraordinary shopping experience, I will become a loyal DimeCuba customer. Thank you

I have received a magnificent and professional attention from your agent Miss BLUE. Thanks to this extraordinary shopping experience, I will become a loyal customer of DimeCuba. Thank you.

Leonardo Lezcano Gomez

DimeCuba's customer service is very good and they always help you in the best way. For example today. I had an incredibly good experience and they helped me with my problem and other questions that I also had doubts. In general excellent attention. Thank you

Rosa was very attentive and gave me the information that I solved for her

Very good attention from Susana Diaz, very professional.

My name is Carlos and the agent that attended me is called Sandra was a unique experience her attention was more than great hopefully they were all like her, thank you very much Sandra

Worst service ever, I went and bought the combo the food + the recharge the cell and they did not put the recharge of the cell I had to call them to find my family. They are supposed to call me and give me the answer and I did not call they do not know anything, of course is not their money. I call the following day and any answer yet but I should do my review first and see that they have to use Google translator to answer the comments in English to the costumer.
The worst service my first time with this company I ordered the service of recharge more combo of food and they did not put me the recharge, I call to find out why and I am still waiting for an answer and when they call me it comes out of caller ID a number of RUSSIA. I had to check the reviews before using the service as they are supposed to use Google Translator to respond to the costumer we are in United State of America. And the service when you call is pesimo they can not connect you with a supervisor

I have been with you for a long time and better I do not want them, they are excellent teams for the proper functioning of the work

I am very grateful thanks to the good attention and dedication of your staff. Javier took care of me very well and clarified all my doubts, thank you very much for everything.

I managed to recharge the cell of my relatives in Cuba quickly and easily and they received it instantly

Kathy's attention as always spectacular. She is a very attentive girl and lends her help so that the client meets her needs

The experience with Malena in Barcelona was pleasant for being a very professional person and interested in helping the client. Great customer service

I am very happy with the service of dimecuba, it is excellent !!! and they are very kind everyone, my respect for this company, I recommend it to everyone who communicates with CUBA.