Diergeneeskundig Verwijscentrum Dordrecht Review

Very caring vets, exceptionally well helped. Moh with panther plaster home!

A great animal clinic that does everything possible to make your animal healthy again

Zeer duur met vergelijkbare onder zoeken dan bij spoed Barendrecht. Was meer dan 100 euro duurder dan Barendrecht.

Neat and clean, the people are friendly and helpful

I have never seen such an unprofessional headstrong animal practice. Very worn. Unfriendly. And bad

Went with my bitten dog on a Sunday evening. Neatly helped and for a Sunday the price was not too bad.

Overly expensive and the idea that money is not about the animal and the feeling of the perch

We have been with the dog. And had to wait outside what is understandable and the safety for the Employees
And the details were discussed outside and everyone could listen in
Well I know we are in corona time
But you could also have called us in the waiting room and 1.5 meters away
I would like to discuss everything and would have been more personal
This is very disappointing and we have a hard time with this and we did not go home well
From there a and I can't make it anymore
And I think this should be said anyway
And adjust the rules and privacy
But not in this way
Some love this and don't care
That certainly differs per person

Knowledgeable and involved ... Do bring a big wallet.

My dog was dying it was a race between life and death but thanks to them my dog is still alive I am so grateful to them for their love they are the best and cheap

Super friendly, and helpful staff. By appointment, but available out of normal hours. We attending on a Sunday, and in spite of some bad reviews, I found them to be the very best.

And the cost. I was expecting and fearing that it would be twice what it was. Top marks. Top service and reasonable cost

Friendly reception, skilled neurologist. Recommended

In terms of price it is not too bad and they really save animal lives. Expertise and class.

Parking can and should be better. The rest perfectly.

Dirk was paralyzed by a bone marrow infarction and luckily walks again.

Thankful for the quick and professional help. Unfortunately it was too late for our red monster, but they know what they are doing there, with an eye for animals and humans.

Knee band operation for my boxer. Substantial intervention, good information, and thinking along about pain relief and sedation. Sympathetic employees.

Nice clinic, you are well helped and there is a competent vision ... a bit on the price, but that is worth the clinic.

Very nice people, great with animals, but also for the companions of the animals

Here too dissatisfied scan made from Rijswijk is said under back hip and knee scan done only lower back and hip done day 1200 euro

Be warned!! Come up with everything to beat the bill. This is clearly not about taking care of your animal. but for money. We went for two photos. That can go up to more than 750 so be warned again.

Friendly people who really have an eye for your animal. It was not clear in advance when we would get the results of the MRI scan. It turned out 2 weeks later because the neurologist is on vacation. Would be nice if this was known in advance so that we could have included it in our consideration of possibly going to another hospital. No further complaints.

Very friendly understanding of the situation and expertise

My dog Mikey, a 9-year-old Rottweiler male, was getting a widening bulge under his tail. I was therefore referred by my vet to the Veterinary Referral Center. At 08:30 I called to make an appointment and to my surprise I could immediately go at 09:30. Mikey was examined by one of the specialists and it was found that Mikey had a 'Hernia perinealis'. In short, an anal fracture. The specialist suggested to operate immediately and explained exactly what this operation would entail. Mikey was therefore operated around 10:30 am. The operation was supposed to take two hours, but during the operation it was determined that this was a double fracture, so that the operation lasted four hours. After the operation, the specialist took time to explain exactly what he had done, and I could wait in peace with Mikey until he woke up again. I experienced the aftercare of this clinic as excellent. My questions about Mikey's recovery were answered promptly and comprehensively. Most importantly, Mikey has recovered well thanks to the expertise of the Referral Center. In a word great service !!

We are very satisfied they have saved Luna from anemia, thankfully she is back home again

Very knowledgeable vet with an eye for reality and the wallet.

Very professional clinic. Super good and friendly help

Prices are at least 2 times higher than at other clinics.
They keep prices high through a partnership. Scandalous.
They pretend that animal welfare is paramount but it is only about the .

Mrs. Verbruggen is a very knowledgeable and sweet eye doctor. Takes the time and explains everything well.

Of course I do not like to come there, but a call and I could come immediately. We were able to pass on a substantial bill to the owner of the dog who attacked my dog. Thanks Anicura for the service.

Very customer (female) friendly, professional and clear explanation

Treatment by a real dentist Top! Good personal service, professional advice

De ervaringen die wij hebben is met de afdeling orthopedie. Kundige, sympathieke en betrokken arts met dito en zeer vriendelijke assistente. De behandelingen kosten een hoop geld maar het is een geruststellend idee dat de orthopeed erg precies is in zijn werk. Je dier is er zeker in goede handen!

Our cat's echo is well made. Nothing to complain about. Furthermore, I only hear money there. You come for 1 thing and ultimately ......
Assistant gave too few antibiotics. While we had to go on vacation and he knew this. We had to drive 80 km from far.

We went to Rijswijk for the first time that our cat had to be operated on, what a negative feeling we had about it and then I also said that I would never go there again! So now with the 2nd operation we went to Dordrecht and what lovely people work there !! I understand that it is normal work for them, but compared to Rijswijk they show empathy here and they have plenty of time for questions, explanations and when picking up !!! Girls (and maybe gentlemen but I have not seen them hihi) from Anicura Dordrecht thank you very much for your love full time and attention. Mvg Bregitta (from mick the cat)

Professional people love animals and pay attention to your problem

Several times received wrong advice for aftercare after my cat's surgery. Extremely unclear about the total price tag, and certainly not in my favor. Medically good. Still go somewhere else for next time.

My keeshond and german shepherd have been there it's all about money if they were good now I don't mind paying the top prize but are very unfriendly never again

Good knowledge of all animals. Professional equipment. Friendly people.

Nice people just not as clear as you do not have a medical background or good care for your pet.

Very skilled eye doctor. .. takes all the time .... Now again the confidence that it will be ok with the eyes of my French bull girl Joy

Very knowledgeable and very friendly approach to humans and animals.

Our dogs have been coming here for specialist care for years. Staff are very clear and think along.

Very dissatisfied with Dr. J. Verbruggen her reaction afterwards (unprofessional).
Prices for standard included such as taping and eyelid surgery dogs are 2 times higher than at other vets. When I ask questions about this, I only get a defensive response from Dr. J. Verbruggen. It is only stated as an argument that 1st line veterinarians are not competent enough.

I can imagine that due to the expertise and specialization the prices are a bit higher, but this is ridiculous.
Example: Eyelid correction: 1200. I have now paid 450 for exactly the same procedure.

In addition, I have the feeling that our situation has been abused, so that we had no other choice (eyeball infection).
The clinic also works with other eye specialists within Brabant and Gelderland, which means that they jointly keep prices high.

They will be quite professional in what they do. But try learning from feedback, I would say. Proper handling of questions and feedback is what you can certainly expect from a doctor.

Read quite a few negative reviews. And those are mainly about money.
So I just look further.
Unfortunately no response from the veterinary referral center itself.

Our cat who was hit was operated on her hip here. The contact with the surgeon was very pleasant and everything was clearly explained was they did and why. The operation was also successful.

What an unpleasant experience with Anicura. I hesitated to accept it (unfortunately my beloved pet has fallen asleep, despite Anicura's judgment that 'just 3 days Rijswijk' will help my cat on top) but it still bothers me a lot, hence this complaint. Recently, Anicura herself also indicated that she had dropped a lot of communication skills. And that calls itself a 'professional' company .....

'What a (so far) very unpleasant experience with Anicura. Lima (our cat) was hit by a car last night and because of the late hour we were forced to go to you. When you arrived there (with a cat that showed serious injuries) it was important to take care of the administrative matters first. I think the cat has priority, but this didn't seem to be the case with you at the time. Not much could be done, just a photo and an 'oxygen-rich' room. Costs of 450 euros (deposit 500 euros) had to be debited immediately. Now I am not an expert in the field of veterinary medicine and I am not familiar with the possible costs, but 450 euros for the above matters I think (and many of them) are extremely high. The next day I got a call to say that Lima has to go to Rijswijk for 3 days and then it will be back to normal.

Total costs are about 1500 euros, but you are willing to pay that anyway. Because my girlfriend had her doubts about the costs (And Anicura herself was also vague about it + many people have bad experience with Anicura) decided to request a second opinion from our current vet. From that moment on, Anicura starts to work against you (read: not responding to callback requests, not sending information such as patient cards, having you wait in the waiting room for half an hour when you pick up your seriously injured cat to see a doctor you have more confidence in etc.)

When the 'second opinion' doctor arrived, it turns out how unfounded 'just 3 days in rijswijk' (reason for rijswijk: better care ..... Keep in mind that the devices there are not working properly, according to colleagues from the Dordrecht location. That gives a nice feeling when you are told!) And I am told what an enormous agony this is going to be (And already it is .....) My sweet pet is put to sleep and the pain in the cat is over.

On the other hand, the pain for me is only getting worse. You feel deceived, sad and do not understand what has happened. After e-mail contact (read: I send a number of e-mails, they respond once with a whole business e-mail that says very little in terms of content) I am emphasized that they doubt the expertise of fellow doctors and they make me feel guilty by saying that 'nothing justifies falling asleep'. In the meantime, Ms said she made serious mistakes in communication, but said that 'where people work, mistakes are made'. A comment that makes no sense to me, especially to someone who has just lost his pet.

I let everything sink in, so that when making my complaint I act as little as possible from emotion. (Meanwhile a few weeks later) I simply feel 'cheated' and disagree with the way you acted as an animal hospital (?). I am curious whether your communication regarding complaints handling, like the other communication, leaves something to be desired. (In the meantime waiting for more than 11 days for a response ..... You would think this is because there is now nothing more to be earned. That opinion is shared by many people)

p.s. good that you obey the Corona rules. Draw up guidelines and stick to them, really great! I just wonder why my girlfriend is asked to stay in the car at night (only 1 person is allowed in, rules regarding Corona restrictions) and couples walk in the next day. Perhaps there are different rules during the day?

Bad bad bad. You have to pay an enormous amount .. it does not matter, because you have that for your animal. But a little aftercare or service? ZERO!! It's all about their money. In one word outrageous !!!

Professional and very friendly people. Recommended.

Expert doctors, therapists, surgeons, etc. It's not cheap, but they do a good job. If you want to be sure that your animal is treated professionally and lovingly, this is the right place.

This is a nice veterinary clinic they take their time for.

Very good experiences with it .... Customer from the beginning

We were there for the eye specialist but beyond the bill it was nothing more than an ordinary vet. #Unfortunately

We have our dog operated here. From the first moment we were inside, it was only about money. After a direct deposit of 500, - we were allowed to pick up the dog again in the evening after the operation. Beforehand we received a call from the doctor informing us that we had to pay the remaining amount of 1,600 immediately upon collection. When arrived at the hospital, the remaining amount amounted to more than 1,700 without giving a reason. After consultation the previously agreed 1.600, - have to pay and we have our dog (completely under the feces) allowed to take. Receiving a reminder after two months to still transfer the remaining amount. We have contacted by telephone and explained that there was an oral agreement to keep the invoice at an amount of 1.600, -. Unfortunately everything was denied and we were treated very antisocial.

In short, as far as we are concerned, this is a major scam where it is only about making so much money, and the care for the animals comes second.

A very good team of doctors who helps and advises you well.

Not a good experience with AniCura in Dordrecht. My cat was brought here urgently since he could no longer pee. They have inserted a catheter & drip and kept it in the clinic for 3 days. They gave an estimate of the costs in advance: 1000-1500. It's your cat, so you have to pay for this. After three days I was able to pay 1300 and I got him home again. The next morning, unfortunately, I was already at a (different) vet's. The problem was not solved at all! Again my cat got a catheter & drip in and again he had to stay 3 days in the clinic. Apart from the fact that I find it sad that he had to undergo it again, to my surprise this treatment cost 'only' 450 and I got a healthy cat home again. So I would never go back to Anicura.

My dog rushed in, 1 night stay.
Got a phone in the morning that she was not doing well.
Do not have the idea that much has been done in the evening and at night in terms of research.
Urgent to her there were 3 unclear diagnoses that have not been proven.
In the end she died and yet euthanasia syringes were administered. I was 650 euros lighter ..... without diagnosis.
It can be this and it can be that.
Very unfortunate for this specialized clinic (as is said)
The doctor was therefore very uncertain.
Very unfortunate in a situation like this.
I am very sorry that I was sent to this clinic.
So I sit with a terrible feeling of guilt towards my animal.

We have been with different dogs for different (intensive / invasive) treatments to the Referral Center and are very satisfied with the friendliness and professionalism.

Very good clinic ...... reliable veterinarians .....

Very profesional team of doctors with good specialisms.

Probably very skilled. We were mainly robbed with a bill of over 700 for a few X-rays. Without warning.

We come here with our French bull ... Before his eyes ... The knowledge is super here and everyone is mega involved to our little big furry friend ... Every time!

Good service and sufficient knowledge are available to help solve animal problems properly and professionally. I have seen several wonders of this clinic, small and large