Denney's Harley-Davidson of Branson

Denney's Harley-Davidson of Branson Review

Reviews 276
4.6
Reviews 276 Page 2 of 3
Filters:
Rating
Language
Sort:
Most recent
J
3 years ago

I've bought 2 new bikes there. Both times it took ...

I've bought 2 new bikes there. Both times it took me 3 weeks to work out a deal. I just took 2 of my employees up there to buy a bike. The salesman was great, and the apparel department was very helpful and courteous, but the sales manager seems to think he needs to make 3-5k off of each bike sale. I'm not above letting a dealer make a grand or two per bike off me. They have to make a living too. But it's become more of a pain to deal with them, than arrange my own financing and go with a private party sale. I'll be taking my business elsewhere from now on....

g
3 years ago

This has been the absolute best bunch of people I ...

This has been the absolute best bunch of people I have ever done business with, after we made the deal on a used 2000 flhp i , the bike needed a tire, and battery, it got a full service, wash and wax almost 1300 dollars at No cost to me, wow then after putting almost 1,000 miles on it it developed a oil leak and to my surprise Dave said " bring it in we'll take care of it" turns out to be a stator plug almost 600$ and still no problem they fixed it. Service dept took care of everything. GREAT PEOPLE!!! Definitely a great experience. Thank You Denny's

D
3 years ago

Always greeted my name no matter which dept I go t...

Always greeted my name no matter which dept I go to, Dom in retail, Jeff in sales (who sold my wife her dream bike), Jarred and the guys in parts and Cas in service. Everyone always has a smile on their face.

K
4 years ago

Over-priced and burdened by regulations. HD is no ...

Over-priced and burdened by regulations. HD is no longer a motorcycle company. If they won't even install tires on one of their own bikes or do a safety check on aforementioned bike for less than $500, they're just in it for the profit and fashion.

A
4 years ago

Great location. A salesman came up to me and start...

Great location. A salesman came up to me and started explaining differences of models and what to expect. No pressure and very informative. For the first time I actually want to buy from a dealership and plan on doing so once I'm financially ready. 5+

D
4 years ago

While traveling to a Blue Knights Motorcycle confe...

While traveling to a Blue Knights Motorcycle conference my bike experienced an electrical problem. The guys in the service department bent over backwards to diagnose, fix, and get back on the road again. 100% completely satisfied with their friendliness and service. I would highly recommend stopping by Denney's if you are in area. Thanks again!!!

n
4 years ago

I bought a 08 Harley secondhand so you know what t...

I bought a 08 Harley secondhand so you know what that means? All sorts of Jerry rigging and voodoo been done to my bike the parts guys went above and beyond to figure out turns out a piece of my friend had been replaced with a 2012

S
4 years ago

These folks are enthusiastic, competent and work h...

These folks are enthusiastic, competent and work hard to help you whether you are buying or obtaining service. Their parts inventory appears to be very good, and the service guys have been very respectful to me when I have talked with them. I try to visit Harley dealerships when I travel and feel Denny's can well hold their own against the monster stores in bigger metro areas.
My main contact here is Jeff, from sales, and you will not find a more genuine and unpretentious salesman anywhere!

F
4 years ago

Very friendly employees! You can feel their passio...

Very friendly employees! You can feel their passion about Harley's. Staff is very knowledgeable not just in Harley's but aftermarket brands as well. When you're ready to customize your bike, Harley or not, this is the place to go.

A
4 years ago

Everyone there knows their stuff, if your looking ...

Everyone there knows their stuff, if your looking for a part they will go out of their way to help you get it. Everyone is very nice and willing to walk you through even the most rudimentary explanation.

M
4 years ago

Martin was on the spot and honest. I purchased th...

Martin was on the spot and honest. I purchased the bike over the phone in Alaska and picked it up at Denny s. I never waited more than 30 minutes for a response. The whole process was seamless.

B
4 years ago

Great

R
4 years ago

Traveling from California to visit relatives in th...

Traveling from California to visit relatives in the Midwest I found that I needed a larger oil cooler for my bike. I went to Denny s for one and they had to order it, got it overnight and was told they had no openings to get it installed and I had no convenient place to do it so I go back and talk to the parts guys a day or two later and they went out of their way to get me in. I can t say enough about how friendly the staff in the parts and service department were. I really appreciate them getting me back on the road. Everyone at this dealership was so cordial and accommodating. When I m in the area again I will definitely stop by.

R
4 years ago

The service was impressive from start to finish; t...

The service was impressive from start to finish; the financing options were great and staff were knowledgeable and informed you, not try to sell you. My only gripe is the salesman did not have a great deal of technical knowledge when it came down to nuts and bolts. Overall though, I'm satisfied with my experience and selection! Thanks Martin!

B
4 years ago

I dropped in recently because I'm looking into get...

I dropped in recently because I'm looking into getting into my first bike I wanted to see an 883 Iron, told the guys kind of what I wanted and was after, and they took me straight to a bike in the back to give me an idea of what it felt like to sit on. I'm kind of a bike noob, and probably could have been told anything, but they were helpful and to the point. We talked some custom parts, and kicked around numbers and different things. These guys know what they are doing and they know how to sell without being pushy (i'm in sales and this is very important). Will DEFINITELY be back in to buy my bike very soon. These guys are passionate bike owners/riders/salespeople who don't BS you and treat potential customers with respect. Dont' listen to the negative comments on here, those experiences sound like nothing you can expect from Denney's.

m
4 years ago

By far the best Dealership we have ever used. Only...

By far the best Dealership we have ever used. Only Dealership that has ever called to make sure we are happy with our bike, service....We live in another state, but they still remember our names etc when we show up.

J
4 years ago

Took my bike their. Because the blinkers were not ...

Took my bike their. Because the blinkers were not blinking they came on but did not blink had it for a month and a half not counting the 3 months i was on a waiting list finally called me said i owed them 500.00 labor and they still hadent found the problem should they keep looking i told them i wanted my bike back i didn't. Owe them nothing i got their demanded my bike they got smart mouth and when i bucked on them they threatened to call the police so i payed what could i do short of getting myself in trouble i went to O'reillys to see if myby it was some kind of blinker switch they suggested i test the battery it was bad i bought another one and the blinkers have worked every since

J
4 years ago

Had a very good time and so did my dog Allie. Enjo...

Had a very good time and so did my dog Allie. Enjoy going to Dennys hospitality is awesome. Thanks everyone. Harley sales over all are down 9.3 percent. Lower prices are need to sell more bikes just saying. Peace!

C
4 years ago

I was told I needed a new carburetor after $800 wo...

I was told I needed a new carburetor after $800 worth of work I told them to clean it and they would not stand by their work. 20 miles down the road it would not idol down. They refused to fix it. Took it to a factory certified mechanic and he fixed it for $20. They tried to sell me a $600 carb. and when I refused they fu.''ked me. Never buy from them!!! I was a customer since 1990 but never again.

Denney's Harley-Davidson of Branson

Denney's Harley-Davidson of Branson

4.6