Delonghi Reviews

Very high voltage... if we spent that much but I spent more than when using.

I purchased a De Longhi oven mod EO1490 W The timer was out of order: it was possible to set the minutes, but impossible to go back. phone to the shop that replies that it is "normal" for the timer mechanism to be More

I write here because it is the only "online" way to communicate with your company.
I have a model EC220CD coffee machine since December 2012.
Assuming that since the purchase I asked myself why it didn't produce a coffee worthy of the word (every day was a moral struggle against myself for not deciding to return to the old moka), last September I find myself forced to take it to assistance for copious loss of water, during and after heating, from the boiler (the central round part with small holes and a screw in the middle).
The machine is perfectly repaired after only 3 days, (excellent and prepared assistance center in Messina).
I take her home and today the problem is repeated.
Called assistance I am confirmed that they, by returning the machine to the fault, will be able to solve only that single problem, without being able to guarantee that it will recur in the future and without the slightest possibility of having Delonghi's authorization to change the machine, because the type of fault is not included in the list of faults that require replacement.
Now I wonder, but a company of 200 million and capital passes because it does not take a little more care of its customer, perhaps by inserting an online platform to communicate the problems with the products as the undersigned is doing (among others in this office)?
I hope there is a courteous answer to this, because I'm really thinking of bringing the car in assistance and GIFT THEM, so I will save the safe future costs of home / assistance / home transport, as well as take away the thought of wasting money trying this type of coffee , rather than that or that, wafers, coarsely ground, very finely ground etc, etc.
I inform you that the use of the machine is limited to max 2 times a day for about 4 times a week, and is turned on only to prepare coffee.
I hope to be contacted by the S.V. for a quiet solution to the problem of a customer who would like to remain so.
kind regards

I had a German bread machine for years, excellent value for money. Never a problem, until the 14th year. Rather than opens it repaired I bought a De Longhi, to support the Italian market. I made a bad purchase. After just over a year, the basket began to lose the non-stick layer at the kneading blade, which is known to be carcinogenic. The company has never given me an adequate answer to my questions. I had to buy a new basket. They gave me one that is slightly different in size from the first and does not fit in. The company does not change it. The technician said that it is normal and has changed manually, by forcing the hooks, with the result that the drum jumps out of the car during the dough. In summary, it is two months since the machine was under repair, without knowing when and with what results it will be returned to me. De Longi is a company (in terms of my experience), which does not recognize its responsibilities. My judgment is bad!

I purchased a De Longhi machine for cafeteria use to use it for my b & b, in ten years I have replaced a few pieces and it always works well, congratulations!

I purchased a Colombina bagless vacuum cleaner with hepa filter. This electric broom is very loud. It is impossible to use it in small rooms. It makes a deafening noise, even to a minimum. How do you market such a product?

Defective products with a lot of frequency, little customer support, almost nothing, bad customer care, look for better

Bad experience regarding air conditioners. Mounted two air conditioners and never worked either of them despite various refills and technical interventions. In the family we had opted -bending- for Italian products. Unfortunately there is no comparison with other brands (Daikin and Panasonic in the first place). Never again de longhi.

I refused your products Since you went to produce in ROMANIA, because it is not right to pay them at the Italian market price but you should pay with the ROMANIAN price and soon the MADE IN ITALY law will be approved which means that you can no longer do the Foxy !!!!!!!