Deep Cove Canoe & Kayak Centre

Deep Cove Canoe & Kayak Centre Review

Reviews 461
4.5
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M
3 years ago

Twice, we tried to rent kayaks in the past 3 mont...

Twice, we tried to rent kayaks in the past 3 months. Both times, I was greeted with ' do you have a reservation'? and then the associate walked off. No options given or somewhat better service.

J
3 years ago

We went on the 5 hour guided kayak tour.

We went on the 5 hour guided kayak tour.
It poured rain the entire time but it was such an incredible experience. We were so glad we braved the rain and showed up for our booking.
We owe it to our guide Liam for being super helpful and insightful- keeping us entertained, assisting us with our kayaks throughout, providing extra clothing and waterproof gear, laughing with us about the weather and providing some great history of the cove& arm.
I don't know if we would have had such a fun day on the water in the pouring rain if it wasnt for the instructor and the staff.
I'd highly recommend. Shine or Rain.
We will definitely be back.

I
3 years ago

Super friendly staff! They offer paddle boards, si...

Super friendly staff! They offer paddle boards, single and double kayaks. A single kayak for 2 hours is $40. They also provide you with a GPS tracker in case you get lost, and a couple other safety equipments.

A
3 years ago

Deep Cove is one of the most scenic spots in the l...

Deep Cove is one of the most scenic spots in the lower mainland. Great place for recreation opportunities, locals and visitors alike seek out Deep Cove to hike the trails, shop in the village, and paddle or sail up Indian Arm. The Kayak center definitely need some changes, starting from a better wahsroom facility to cleaner sides. I definitely would recommend every who like nature to make a visit.
-Turtle June 02, 2018

I
3 years ago

This place is awesome for all kayakers! Rentals ar...

This place is awesome for all kayakers! Rentals are in great shape, it is very easily accessible by public transportation, and the setting is stunning. If you have kayaked before (like any kayaking), I would suggest avoiding the Deep Cove Explorer Tour. I highly recommend visiting here while you are in Vancouver!

D
3 years ago

Deep Cove is SUCH a gorgeous spot for kayaking (or...

Deep Cove is SUCH a gorgeous spot for kayaking (or stand up paddle boarding or whatever you please.) I highly recommend making a reservation to avoid a long wait on hot summer days. I did have an issue with the rudder once on my rented kayak, but the staff was generous and gave me vouchers for free kayaking on my next visit.

D
3 years ago

Went on a Friday. Got there at 10:30am and Tom adv...

Went on a Friday. Got there at 10:30am and Tom advised us to do the hike before coming back to do kayaking. Came back and was told that all the kayaks were booked till 3:30pm. Tom walks in a few moments later and recognizes us and it turns out he remembered us and booked one for us! Great service, good quality kayaks. Great experience. 10/10 would recommend.

R
3 years ago

Guided tour was a blast - lucky enough to have bee...

Guided tour was a blast - lucky enough to have been in a group with experienced paddlers so we actually got a bit further than we normally would. Even in 30 degrees, the padding was gorgeous. Would totally recommend. And shout out to Carter for being a rad guide

C
3 years ago

I would definitely recommend taking a trip out her...

I would definitely recommend taking a trip out here for some kayaking. The views here are stunning and the water was really calm. Our kayaks were in really good condition and the staff were friendly. Keep an eye out for cute seals soaking up the sun on jetties

J
3 years ago

Nice

R
3 years ago

They booked all kayaks for the whole day at noon ...

They booked all kayaks for the whole day at noon even though there were plenty available on the beach clerk didn t want to even take our number if any cancellation happened. Prices were steep as hell. 85$

D
3 years ago

Wonderful time on the water with them. Service wa...

Wonderful time on the water with them. Service was quick and efficient, we were in and out fast, and the equipment was in great shape. We had a blast on the water, and even got to see some seals! If we're ever back in the area, we'll be back for sure.

J
3 years ago

The place is located in Deep Cove and it is one ho...

The place is located in Deep Cove and it is one hour far from Vancouver downtown by bus. There it is possible to rent individual or double kayaks, and paddles. The equipment are in excellent condition and the activities are safe. The instructors and tourist guides are amazing. There is one of the best place to do kayaking.

Z
3 years ago

First time kayaking, it was easy and enjoyable. I ...

First time kayaking, it was easy and enjoyable. I appreciate the staff giving recommendations of the route based on the wind conditions and other details. Checking in was easy, instructions quick and easily comprehensive. Sign the waiver online to save time!

D
3 years ago

Deep Cove is a great place for Kayak, they have ro...

Deep Cove is a great place for Kayak, they have routes for beginners and intermediates. Since it was our first time, we took the easy route, but now we understand why people enjoy doing this activity !
The place is just beautiful with mountains, nice houses and little beaches to explore.
The water is calm and even though we never did Kayak before, we could go around without issues. There are some boats going around that make little waves, leaving us scared to tip over. A word of advice, 1. make sure to make a reservation ahead of time if possible and 2. start early in the morning when the water is calm and the place a little more quiet..
If you are lucky, you can even see some animals swimming around, cute ducks, otters and birds.
The Kayak Centre has good equipment and even though we didn't pay for a guide they gave us the first directions to start our first Kayak adventure.
If you are looking for a specific kind of Kayak, it's better to call and reserve before you go. We tried to get a 2 person Kayak (early morning) but it was all booked until 3:30pm.
The price is a little high but manageable with options of 2 hours or more.
We had the perfect weather and experience ever !

M
3 years ago

Book early! We rented a two person kayak for two d...

Book early! We rented a two person kayak for two days and explored all of Indian Arm. Kayak was really nice, high quality and well provisioned. The staff made it easy...safety was a priority but the briefing was not burdensome, especially with the nice weather.

A
3 years ago

My first two attempts dealing with them failed. Se...

My first two attempts dealing with them failed. Seems like they completely uninterested in providing service.
First time I came 2.5 hours prior to closure. They said "Sorry we're fully booked" without explaining when I saw plenty kayaks on beach and behind the building.
Next time I booked kayak online. Then they called and asked to to explain capsize recovery which I did (one method only). They said I actually should have a certificate which I didn't so they canceled me. They have capsize recovery lesson - $75.

D
3 years ago

The Deep Cove kayak Outlet was great. The staff we...

The Deep Cove kayak Outlet was great. The staff were friendly helpful and very professional. They gave us each a lesson before we went out and then sent us on our way. We came back a few minutes late and they were not fast. They told us the best way to go with the wind happening that day, and we're very patient with my niece from Italy who had never been in a kayak before. Is a beautiful location, and very easy to get to. Having said that, parking is terrible in that area so we'll be prepared to have to walk

J
3 years ago

Busy. Call and make reservation if you don't have ...

Busy. Call and make reservation if you don't have all day to walk around and enjoy the nearby shops and cafes.

But once you get past that, this was a blast! Great value, boats we're all in great shape. There are a bunch of SWEET houses lining the coast; they had my girlfriend and I dreaming and picking our favorites for a majority of our time out. They warned us about wind out on the water, but it wasn't too bad at all. Just be aware of the passing time and you'll be fine.

The cherry on top came the next day. I had forgotten my ID there, and was planning to go grab it the next day (before flying home to the US). Unfortunately, getting there is a bit of a bear, and we were not able to get back out there to grab it. Fortunately, when I called them to let them know, they were immediately more than willing to ship it home to me free of charge! This place really cares about it's customers. Thanks Deep Cove!!

L
3 years ago

Amazing staff and service. Very knowledgeable and ...

Amazing staff and service. Very knowledgeable and friendly. They are always willing to help out, whether a last min request, location of a secret spot or how to use the equipment. Thanks for getting me out on the water so much!

E
3 years ago

So good

So good
Keep your valuables in storage, but keep your bags in the open space
Side toilet was dirty a lot
The staff were not very friendly
It was so good kayaking.

M
3 years ago

Highly recommend their Friday night tours. It is a...

Highly recommend their Friday night tours. It is absolutely one of those experiences you have to try. When I went I was able to see a shoot star!

Good choice of outdoor activity if you don t mind spending some money. Btw, get ready for sore arms the next day if you haven t really exercised for awhile. Wear clothes and shoes you don t mind getting wet and dirty.
*IMPORTANT* bring extra change of clothing because most likely you will get your butt wet.

M
4 years ago

Probably the best place in Vancouver to rent a Kay...

Probably the best place in Vancouver to rent a Kayak. The location is perfect. The nice calm water of Deep Cove, good modern equipment and amazing views. I'd suggest making a reservation if it's sunny, or you won't be going. There was a several hour wait for people that hadn't booked. Staff is friendly and they will store your bag or purse if needed.

A
4 years ago

Love this place for renting kayaks and paddle boar...

Love this place for renting kayaks and paddle boards. Friendly service and rental stuff during busy and non busy hours. I would highly recommend this place, the prices after reasonable. Have been coming here for years!

S
4 years ago

Lots of fun, Beautiful scenery, need to be on tim...

Lots of fun, Beautiful scenery, need to be on time to get your gear so you don't lose precious time waiting in line. Parking can be tricky, might need to walk a bit from the car. Excellent experience, highly recommend. Need ID for rentals.

k
4 years ago

We had an issue on the day of our rental that we f...

We had an issue on the day of our rental that we felt was not adequately handled by the rental staff.

Management did follow up and correct the issue in a timely and polite manner. Responsive and polite management.

S
4 years ago

I really liked our canoe trip but can't give it fi...

I really liked our canoe trip but can't give it five stars. For one, they said it didn't matter how we were sitting in the canoe and one of our canoes just wouldn't stop spinning because the heavier person was in front. We also weren't warned that there was a race that day and we got caught in the middle of it while figuring out how to stop spinning.

I think the teenagers working there might benefit from a little more adult supervision and input. Otherwise it was a really beautiful trip!

Deep Cove Canoe & Kayak Centre

Deep Cove Canoe & Kayak Centre

4.5