Deep Cove Canoe & Kayak Centre

Deep Cove Canoe & Kayak Centre Review

Reviews 461
4.5
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F
4 years ago

Arrived with my two friends from abroad at 7:30pm ...

Arrived with my two friends from abroad at 7:30pm yesterday July 6. We were told we missed the last rental time which is 7pm, and the girl cashier would give us no chance to get on the water. We noticed there were still lots of kayaks lying on the shore while she told us the kayaks had been moved into storage.
My friends were visiting Vancouver just for one day and would go on visiting Alberta next day. I said to the cashier that we only needed 1 hour on water and would be back definitely before their closing time 9pm. Unfortunately she insisted that she could do nothing for us. VERY disappointed in being no flexibility of this facility! There are so many places for kayaking in Great Vancouver, but we chose wrong one.

C
4 years ago

This is well worth the bus out of the city! If you...

This is well worth the bus out of the city! If you re like us and want to rent Kayaks and see nature, then go to Deep Cove! We did the Explore Guided Tour. Their facility and tour guides are best suited to make the journey worth it! We felt safe with our guide (Aiden), who was a lot of fun and able to share a lot of history! Oh! And the complimentary Honey Donuts were a great bonus!

M
4 years ago

Good price and friendly staff to rent paddling equ...

Good price and friendly staff to rent paddling equipment. Nice place for a 2 hour or 2 day adventure. It was easy to setup my rental and doing the waiver online saved time. Kayak had a surprising amount of storage for camping equipment.

M
4 years ago

Very positive experience with my wife and our 7 ye...

Very positive experience with my wife and our 7 year old twins on our first-time kayak trip.
3hr trip through a beautiful and serene part of the Indian Arm river in North Vancouver.
Our guide was great and really good with the kids. The kids thought it was a great time too.

C
4 years ago

Staff were kind and informative

Staff were kind and informative
We went out for 2 hours and it was perfect.
Book in advance because they always do get filled very quickly.
Would definitely go again!

S
4 years ago

Extremely poor service. Seems to run by teenagers...

Extremely poor service. Seems to run by teenagers who don't care about the job. We were constantly given different information/directions by each person we interacted with and the check in process took such a long time (while some workers were seemingly standing around doing nothing). No sense of urgency or care and some workers were plain rude. Would not return based on our check-in and return experiences.

M
4 years ago

From my booking phone call with Robby to the inter...

From my booking phone call with Robby to the interactions we had with staff members, Robin, Rebecca, and Tom the day of, it is safe to say that our experience SUP'ing in Deep Cove was a great one! Staff members were kind and helpful, we could see them thoroughly sanitizing and cleaning equipment throughout the day, and the two-hour booking was more than enough to be out on the water! This is an awesome service. If you are able and in Deep Cove for the day, SUP'ing is a must!

J
4 years ago

I had the most amazing time at Deep Cove Kayak cen...

I had the most amazing time at Deep Cove Kayak centre! It was my first time ever kayaking and the staff were so professional as well as super friendly! Totally made our trip worth while. Brendon the ginger dude was incredibly helpful and answered all of my questions as well as my girlfriends. Thanks for being awesome. "Single kayaks all the way". Wont be taking a divorce kayak! And as well thanks Ethan for getting us booked so fast and being so informative. Thanks to these cool guys ill be most defintely coming back more than once :)

L
4 years ago

Been here 3 or 4 times now. Can be a pretty busy l...

Been here 3 or 4 times now. Can be a pretty busy little place. The views on the water are great. Staff are friendly and pretty efficient. During warmest months definitely book ahead. Boat are pretty easy to steer. Some kayaking experience is best but not necessary.

P
4 years ago

Great staff-well run operation- excellent equipmen...

Great staff-well run operation- excellent equipment -thank you! And a huge thank you to the staffer who rescued /returned my cell phone after I lost it in the water. To return from a two hour tour and have him hand me the phone was amazeballs! 12/10 will return!

Deep Cove Canoe & Kayak Centre

Deep Cove Canoe & Kayak Centre

4.5