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M
3 years ago

Andrew & Payton - were the best customer care Deca...

Andrew & Payton - were the best customer care Decatholonians in the store. I received 5 star service & customer care.

The store is amazing; the products the highest quality & value.

Bring your debit &/or credit cards.

C
3 years ago

Must check this place out! A beautiful store...

Must check this place out! A beautiful store with a vast array of sporting goods at competitive prices.

Recently I've purchased & enjoyed their tents.... as well as their bicycle parts & accessories.

K
3 years ago

I was excited when Decathlon opened their first st...

I was excited when Decathlon opened their first store in San Francisco on Market Street but this location is the real deal! It's much larger and has a much wider selection of products. When shopping for sporting equipment, especially on a budget, there is no better place to go.

K
3 years ago

Very excellent experience with Sam on weight bench...

Very excellent experience with Sam on weight bench. Assisted me with exactly what I needed with a super knowledgeable about the product, quick, and positive attitude. So far one of my favorite places to shop!!! Thanks for being open, thanks for working and still providing good service.

P
3 years ago

My favorite store for ANY sporting goods at the mo...

My favorite store for ANY sporting goods at the most affordable price! It is also, by far, the best quality you can get. I practice a lot of sports in California, hiking, backpacking, climbing, mountaineering and everything comes from there, it has never let me down, even at 9F in the eastern sierras. All the gear you can buy has strong ratings for a fraction of the cost of what you can find at REI or SB. Every kind of sport has a different brand name, built by the best expert in the field. For instance, the climbing gear is design in the Alps, by a crew of climbers and mountaineers. Until now I had to rent every weekend some gear, to be sure I had the best quality, without spending too much. Now I can own some top notch gear, that is built to last.
If you are concerned about the environmental impact of clothing, know that some product are built with responsibly sourced down, recycled plastics,..
Go see for yourself, the store is massive, the vendors are skilled and kind.

D
4 years ago

Very happy with customer service and impressed wit...

Very happy with customer service and impressed with knowledge of staff. I have needed to buy a sturdy travel backpack to use in lieu of my roller bag for a while but been intimidated by choices. Stopped in at the new Potrero Hill location to look at options, and ended up buying a backpack that day. Anthony was super knowledgeable and was able to listen to my travel needs/style, and help me select a pack. I ended up deciding to purchase that day bc he took the time to explain all the features of the packs I was choosing between, teach me how to best use the packs (adjusting the straps, etc.), and just really made me feel confident in my choice. He also noted some accessories that might help me get the most out of my pack, and in a way that was informational/teaching (rather than pushy upselling thank you!) He also explained that the prices are so affordable bc Decathlon makes their own gear, so there is no middle man. The pack I got saved me $$$ in comparison to another retailer, and I m super excited to use it on my upcoming travels. Thanks very much to Anthony for your help!!

C
4 years ago

Decathlon is by far my 100% Most favorite store on...

Decathlon is by far my 100% Most favorite store on the face of the planet and I mean that. I was in decathlon today to buy a bike for 250 bucks and it was price to 250 on the racks at then when they scanned it it said 350 so unfortunately it was a let-down I wasn't able to buy a bike. Regardless of that fact I still give you guys five stars hands down. I love you decathlon I hope you never go out of business for any reason.

J
4 years ago

As a gymrat, I'm in love with this place. Everyon...

As a gymrat, I'm in love with this place. Everyone is so customer friendly here, but today Antony was so informative and went the extra mile. I will be here every weekend, as my daughter treats it like her gym. Love it!

E
4 years ago

Originally there was a misunderstanding about an o...

Originally there was a misunderstanding about an offer that I was emailed but not given when I got into the store.
Happy to report it seemed to be a teething issue with the new store and their customer service have very quickly gone out of their way to correct the problem so I'm revising the review to 4 stars.
I used to shop at Decathlon a lot back in Europe and it's great to see a fully stocked store in SF (the market store is... cozy)

T
4 years ago

I was impressed by the layout of this spacious sto...

I was impressed by the layout of this spacious store with almost anything you would need for any sport or related activities. There are plenty of staff friendly and eager to direct you but for the uninitiated just stroll through and get the lay of this place. There are plenty of products on sale for you to consider and I grabbed a handful.

J
4 years ago

When buying my stuff the staff member said " could...

When buying my stuff the staff member said " could've made it easier with a card but " (shoulder shrug) he takes my money and puts it in this machine buys a gift card and uses the gift card to complete my transaction... I was so confused. They don't take cash but will make a plastic card to THROW AWAY IMMEDIATELY!!! THANK YOU DECATHLON FOR MORE TRASH.

C
4 years ago

Love the place. Take my kid there constantly, he l...

Love the place. Take my kid there constantly, he loves trying all sorts of sport equipments. Friendly staff, very helpful but gives you space if you need. Great prices but not forsaking quality. Some innovation too that I don't see with other companies at this price point. Totally recommend!