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Andrew Warren-Payne
Reviews 1

Ok, it s very cheap... but expect stuff that is supposed to be in stock not to be there, click and collect to take more than 24 hours, a loud and chaotic atmosphere with a layout that makes no sense (bikes on the second floor??) and staff who really don t care. More stressful than Ikea on the best of days. Treat a visit here like going to a jumble sale organised by idiots.

Abdullah Kathar
Reviews 1

I was in fishing department last week and Roman helped me out to find everything I needed for Carp Fishing, I never did Carp fishing in my life and he explained me in detail EVERYTHING (How to setup the line, what type of sinker to use in different condition, what type of boilies to use, How to setup the hook, what type of line to use in different condition, different type of terminal lines suitable for the ground condition, how to fish in lake and river etc.) He literally given his best to explain me in detail how to do it, he also draw for me (on a paper) some terminals that are used commonly in Europe. That guy is great, amazing as f***. I will be back to purchase more item from Decathlon. I didn't expect him to talk italian as well, as I have brought one of my pal with me, they both was talking Italian and Bangladeshi. 100% Reccomended

PGO 48
Reviews 1

Super lovely staff! Was in the middle of a bike ride and decided to buy some energy bars but couldn't make the payment because of my phone, and this staff lady that was helping out at the cashier offered to buy me the energy bars, how friendly is that!! Thank you very much :) just regreed not asking her name to taken her more for the gesture

Georgiana Iulia
Reviews 1

Today i arrive at the workshop with the cycle and i was receiving the help from Radu. From now i can say i find my perfect store to fix my cycle and have the best advise ! Thank you so much , i hope everyone it's gone be safe on this hard period and help much as possible people ! Marry Christmas everyone !

Omasu Tettey
Reviews 1

A very good and affordable store that sells decent sports wear and winter wear.Snow boots I bought for my 5 year old daughter are a nice quality.I have bought her winter jumpers and coats here before,which have lasted her.However staff are not always easy to locate if you needed to ask about a product .

Russell Davis
Reviews 1

Love these stores, but at Surrey Quays the sales assistant dissappeared part way through an exchange and had put back an item which we were still considering getting which delayed things further. Seemed clueless as to the delays that were caused whilst we stood there like lemons.

Kristy Robinson
Reviews 1

massive decathlon with all your sport and outdoor needs. you can find nearly anything here with good discounts. I've come here for workout mats, socks, ballet shoes and water bottles. there's self service checkouts which makes it a bit quicker as there's usually a line to be served.

James Croome
Reviews 1

Caught my bike chain between my cassette and hub on my ride home and completely froze the mechanism. Carried the bike to Decathlon on the off chance they could help, no booking or advance warning, and they couldn't have been better and more helpful. They took the bike straight into the workshop, pulled the cassette and freed the chain. Took maybe 10 minutes and they didn't even charge me. I'll definitely be back when I need a proper service.

Dom W.
Reviews 1

Absolutely huge warehouse with comprehensive selection of sports, skiing, hiking and other miscellaneous outdoor equipment! Ground floor has sports and skiing gear and first floor has bicycles, scooters, ballgame equipment and camping gear. Basement has a car park and restrooms.

Sam Zaremba
Reviews 1

Usually great but during covid was a disappointment. Sole purpose of driving for an hour there was to buy my daughter a bike. Get there and there are no bikes on display because they don't want people touching. Understandable but it wouldn't kill to have the bike on display and then the staff take it off display to try it for size etc then wipe it over with an alcohol wipe.

DA V
Reviews 1

Some members of the staff at that shop are in desperate need of customer service training. If you want to buy a bicycle and you need someone helpful, wihout attitude, with enough expertise to help you make an informed decision, why would you want to go to that place? Go to Evans.

Kamal Chowdhury
Reviews 1

Decathlon moves to new primises which one is just opposite of old one. Old one was more organised , beautifully stocked. I didn't feel shopping spree as I experienced old one. All cash till gone , now self checkout . I have to call someone for help at checkpoint. Security guard strictly maintaining 2 m distance rule .also maintaining in and out two separate way . I went for running shoes . There is no reduce price or sale at the moment . I maked telephone call before I go there. I belive there is a problem .I wasnt able to connect myself with customer service.

S G
Reviews 1

First ever visit this super store is large and filled with great deals, the store was not that busy. Be careful when packing out the items from your basket, that it doesn't charge twice because, while the basket is on the side, of the counter, it some how calculated it before you scan the item at the check out.

cr15t1 cristian
Reviews 1

so ... your employees doesn't know where is what and what is where... I ask for help they come after 20 minutes... they rather talk between them and laughing instead of talk with you ... some price are over the real price ... for example More

Andrejs Ozolins
Reviews 1

I would like to thank the whole Decathlon team for their help on January 10, when I needed new cleats and instead of shutting down the shop in the evening (I arrived late), they waited and let me buy the product. I appreciate you all waiting. I would have given 6 stars if it was possible.

Jeff Teahan
Reviews 1

In store customer service is tops. Online service is poor. So Im giving a middle of the road rating. I will say they are very affordable and their stores are really nice and have literally everything you could ever need for cycling and a bunch of other stuff.

Anthony Harriott
Reviews 1

The assistants where quite friendly smiles all around,even the security who had the hard task of being both polite,but looking quite stern at the time.I even asked him would he like to check my receipt,since I was departing with over More

Karen Yurie
Reviews 1

Just had the worse visit ever. I was leaving the shop with a cheap t-shirt from Decathlon branch and I heard the alarm. A very rude security guy came asking my receipt and I said I didn't have it because I never carry paper in my bag, and as I pay by card I don't need one. I came back to the cashier to discover the Self Service till is not working and the transaction didn't go though. How should I know the machine is not working? I paid for the t-shirt and when I was leaving the same guy came accusing me of stealing, saying that I've just paid for that. I asked his name and he refused to tell me. I spoke with the manager, very nice guy, I believe his name is Andrea (He had a Italian flag) and he told me the name of the security guy is Salim. I always enjoy shopping in there, but after being accused of stealing a 6 pounds t-shirt, I'm not planning to come back.

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About Decathlon UK

Shop Over 70 Sports In-Store & Online. Enjoy Free, Next and Same Day Click & Collect. 2-Year Warranty on Decathlon Products. 365 Day Returns.

Decathlon UK is a leading sports retailer that offers a wide range of sports equipment and apparel for over 70 different sports. With both in-store and online shopping options, Decathlon UK provides customers with the convenience of shopping from anywhere at any time.

The company prides itself on its commitment to quality, offering a 2-year warranty on all Decathlon products. This ensures that customers can trust the products they purchase from Decathlon UK to be durable and long-lasting.

One of the unique features of Decathlon UK is its Click & Collect service. Customers can enjoy free, next-day or same-day collection options for their online purchases at any one of their stores across the country. This makes it easy for customers to get their hands on their new gear quickly and efficiently.

Decathlon UK's dedication to customer satisfaction extends beyond just convenient shopping options. The company also offers a generous 365-day return policy, giving customers ample time to decide if they are satisfied with their purchase or not.

In addition to providing high-quality products and excellent customer service, Decathlon UK also places great importance on sustainability. The company has implemented various initiatives aimed at reducing waste and promoting eco-friendly practices throughout its operations.

Whether you're an experienced athlete or just starting out in your chosen sport, Decathlon UK has everything you need to succeed. From running shoes and gym equipment to cycling gear and camping supplies, this retailer truly has it all.

In conclusion, if you're looking for a reliable source for all your sporting needs in the United Kingdom, look no further than Decathlon UK. With top-notch products backed by exceptional customer service and sustainable practices, this company is sure to exceed your expectations every time you shop with them!

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Sporting goods