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t
3 years ago

Avoid Dayco timing belts kits. My workshop recentl...

Avoid Dayco timing belts kits. My workshop recently used a kit on a Colorado. The auto tensioner failed causing major damage to the cylinder head, this happened within 2000kms of being fitted.
The part at fault was the tensioner spring stopper, the aluminum wall thickness is thin and broke, causing the belt to come loose enough to skip teeth, allowing the pistons to hit the valves.
The claim was legitimate, two other mechanics witnessed me undo the retaining bolt from the tensioner. The warranty department are blaming the failure on a loose retaining bolt. There are clearly no witness marks on the back of the tensioner, or in the locating groove to hold it in place. This is an obvious place to look to prove whether the bolt came loose or not. Please see the picture provided showing the back of the failed tensioner and the new one. No marks at all proving it didnt rattle on the retaining fork, or come loose in any way.
We have never made a claim before either, and were not given the chance to argue our case. This workshop will never use a Dayco timing belt kit again.

K
4 years ago

Customer phone service should be renamed "NO custo...

Customer phone service should be renamed "NO customer service" tried twice to get through, leaving name and number as requested, no call back no follow up, simply NO SERVICE at all. Not very encouraging to purchase any of their products.

About Dayco Australia Pty Ltd

Dayco Australia Pty Ltd is a leading manufacturer and supplier of automotive power transmission and cooling system components. With over 100 years of experience in the industry, Dayco has established itself as a premier brand that offers high-quality products to customers worldwide.

The company's product range includes timing belt kits, hoses, tensioners, pulleys, and other related components that are essential for the smooth functioning of an automobile's engine. Dayco products are designed to meet or exceed OEM specifications and are rigorously tested to ensure their durability and reliability.

One of the key strengths of Dayco is its commitment to innovation. The company invests heavily in research and development to create new products that meet the evolving needs of its customers. This has enabled Dayco to stay ahead of its competitors by introducing cutting-edge technologies such as EPDM (ethylene propylene diene monomer) rubber compounds that offer superior resistance to heat, ozone, and chemical exposure.

Another factor that sets Dayco apart from its competitors is its focus on sustainability. The company recognizes the importance of reducing its environmental impact by using eco-friendly materials in its manufacturing processes. For instance, many Dayco products use recycled materials such as PET (polyethylene terephthalate) bottles for their packaging.

Dayco also places great emphasis on customer service. The company has a team of highly trained professionals who provide technical support and assistance with product selection. This ensures that customers get the right product for their specific needs while also receiving expert advice on installation procedures.

In addition to serving the automotive industry, Dayco also supplies industrial power transmission belts for various applications such as agriculture, construction equipment, mining machinery etc.. These belts are designed with high-performance materials like aramid fiber which provides excellent strength-to-weight ratio making them ideal for heavy-duty applications where reliability is critical.

Overall, if you're looking for top-quality automotive power transmission or cooling system components then look no further than Dayco Australia Pty Ltd! With their commitment towards innovation & sustainability coupled with exceptional customer service makes them stand out from other companies in this space!

Dayco Australia Pty Ltd

Dayco Australia Pty Ltd

3.6