Davis Automotive Group Reviews

Very professional staff and excellent services and fair dealing. I brought a car from them today and feel very happy that i made the decision to buy the car from this dealership

They are the Jaguar Land Rover BMW dealership in Northeast Ohio. Dealership was clean sanitized and well-stocked with inventory.

Car: 06 BMW 328i If i could give zero stars i would, I refuse to do service with this dealership. I would not recommend their service department nor would I recommend purchasing a vehicle from this place. From start to finish, the BMW dealership at Davis Automotive Group has provided one of thee most unsatisfactory experiences I have ever had. Not only was my vehicle not touched until 4 days after I dropped it off at the dealership, but there is more wrong with the car now than when I dropped it off. I went in due to electronic issue (wiring seemed to be the root cause) however I ended up with my steering wheel column locked. And I understand that the steering wheel column contains an electronic locking mechanism however, I was able to move it out of the parking spot to have it towed. The day that my car was dropped off, the steering wheel column lock light was not on. I even showed video to prove it. But when I received my car back not only was that light on, Davis Automotive could not provide an answer as to how the light came on. Initially the car would not crank, the tow truck driver put a battery pack on it. The car started right up, we moved it into position (out of the parking spot to have it towed.), and put it on the truck. Not to mention the $826 diagnostic payment (which does not include the $3000 column replacement) just for the service supervisor tell me there was nothing she could do. Do yourself a favor and take your BMW elsewhere. Service is just terrible.

Nice dealership, clean, good customer lounge area with all necessary amenities while waiting for your car to be serviced. As expected with any dealership, you will pay more for even the most basic of services versus a local shop.

For starters the service department will not return your phone calls even after leaving voicemail messages. The dealership makes all kinds of promises when you're purchasing the car but could not follow through on their service! I would not recommend this dealership in fact I would say avoid it at all costs. shame on you jaguar of solon!

I have been a customer of Davis Auto BMW for 14 years. I have purchased three Range Rovers and a BMW-M6! The service has always been immaculate! However, today was a disaster! I had previously called to make an appointment requesting a rental car and was told that I had one and that there would be no charge! No such thing! I was sent to Enterprise by my representative, who also had no knowledge of what was going on, and ended up renting a wreck! Hardly wanted to get into it let alone drive it! It was a disaster I am an Enterprise Plus member, and the car that I rented, even for them, was the absolute worst! Shameful!!! I cannot believe how service has so quickly and so greatly declined!
Dr. Blackwell

Bought a CPO car. The sales rep "forgot" to mention the $750 discount for being a loyal BMW buyer. And the car needed an oil change when we drove it off the lot, which we now have to deal with.

Had a good experience here. Low pressure. Was able to test drive several vehicles. I would recommend