DARIEC Académie de Toulouse Review

Impossible to have a contact, a personalized RV, quick concrete information. Always so disappointing.

For having dealt with them, I hope from the bottom of my heart that the other rectorates are not like that.

A disastrous welcome in a beautiful setting what a pity !!!

Change the person on the phone please, their bad moods make them embittered and rude. Some do not deserve to have a job.

I do not know where my copies of the patent went when I asked for them in July and in addition it takes 10 minutes to have them !!!

I have been trying to call the rectorate for several days (I waited about thirty minutes each time). As soon as I am on-line to have the reception on the telephone, a disc is spinning continuously and I have no answer. In addition, after checking with my school, the rectorate apparently sent my transcript of my diploma to the wrong address, if at all. I am quite upset at such a lack of professionalism. Following this, I followed the advice given in the notices, which indicated that it was possible to make a request via the Academy's platform however, it does not work either, nothing is sent even at the end ten attempts on several different computers. I think there is a real organizational problem that must be resolved as quickly as possible. If it was possible, I wouldn't even put a star because the situation is so disconcerting

Another experience with the academy: A week before the results of my diploma I had the CHANCE of having an "advisor" on the phone who had been unfriendly or even aggressive. This is nothing normal. Especially for a rectorate.

A beautiful building but a welcome to see again. We try to contact them but do not respond to mail and call all summer but hangs up systematically. I introduced myself in the offices, we welcome you but the contact is not aware of anything ... We must change this system of another time of which the money of the state is badly used. Moreover, he does not even seem to be aware of the dysfunction of this institution ....

Toute les informations sont en ligne c simple et rapide

Last deadline for registration of exams and I still do not know if my file was received. Impossible to join them, it's not serious!

The Rectorate's messaging system indicates that an agent will answer my questions since face-to-face is no longer possible ... except that a 2nd message gives the schedules and hangs up automatically !!

Unpleasant person on the phone hangs up on the phone. This kind of person should be fired and I'm going to ask for it these a shame when you don't want you to stay home.

when a professor ulis established in college stendhal who plays the role of inclusion with no means is not because it is a college REP + which must give less means to see M .... they too children we have the right to school education and it seems to me that it is a right to equal opportunity. ulis no teacher or teacher who turns no stabilities for his children with potential that no teacher can see, usually teachers not very motivating (not all but the majority) see absent which suddenly affects the motivation of young people after you astonish that his children are in full revolt. you give them no way apart from the sidings with no teacher inside you partition them in their city..In any case this year 2020/2021 the parents of the college stendhal will be mobilized so that their children are entitled also to 'equal opportunities. and it's a shame to call this college REP + its stigmatism more than anything else to poison the esteem of silk.
AESH also its would be well motivated people and not nannies it is not daycare or people of a certain age because it has been two years since we were entitled to a parade of Aesh with no competence which is are said we are in rep + we do not crowd and do not think of the child that they have a handicap and equal opportunities it is or ???

Potential cassos that only take into consideration what they want. Incapables who do not even know how to do their job and who leave on vacation quietly without any pressure, while hundreds of people are eating their fingers waiting for a simple answer. A rally of oysters oysters who do what they want and who do not listen to the staff who bend over backwards to have a minimum of consideration. By dint of spitting people and making it your head, you will not come to complain when no one will want to occupy important positions (not for you, for children). How sad to see education so little respected ... It is shameful, and I just hope that one day you will take a setback in the face, that's all you deserve.

Disagreeable person answering the phone, incapable to give proper information, and finally hangs up on you. Terrible experience

All the people posting negative reviews just fell on the wrong day with the wrong person on the phone surely. Personally, I ran into a nice person who informed me very well about what I wanted.

Unwelcoming place: no toilet when one occupies the patio during strikes, sometimes even tear gas scattered on the demonstrators. Very seldom accesses even the most basic demands of its staff: for example, it is one of the academies where contract staff are not paid in July and August.

Very bad reception. We have the impression that we disturb them every time. Not recommended at all

Days and days without reaching anyone (platform assignment)

Inadmissible! A public service financed by our taxes with agents almost unreachable on the phone and expeditious when they are with the only answer "go and see on the internet". They will then complain when they are replaced by automatons!

telephone reception is impossible even during business hours refusal of the systematic call, standard hangs up to the nose

Champion in the field of irresponsibility.
Impossible to find a person responsible for anything there !!!

I called this service for the first time on August 28, after several tens of minutes of waiting, I was finally answered. At first I thought my microphone was not working because after picking up the person at the end of the line repeated "Hello" several times before hanging up on me. I repeated the procedure and the same. So I thought of a technical problem. This morning again, I phone and after picking up, a person without even saying hello tells me that I am not in the right place and that they refer me to another contact, obviously, it was a pretext to be able to hang up . I do not understand the interest in this service? Does the problem come from the employees, or is it the directive from the rectorate itself which asks them to act in this way? When I see all the previous comments that are in the same situation as me, it is impossible to remain inactive. There is clearly a lack of respect for administrative responsibilities, and this establishment violates French administrative law on many points and at the same time the rights of each of the people who depend on their function. Anyway, whether it is through the bill of justice or within their very hierarchy, we must prevent this band of incompetents from continuing their farce.

Impossible to reach them, whether by mail, telephone or through a school. I still wanted to try to contact them via the form on their site, but sending a message is also impossible. Everything is in place to provide no help and response to users ...

Nice person on the phone, without too much waiting, and who was able to direct me to good service. I was able to resolve my problem quickly. I can understand some opinions because there is sometimes a wait to reach someone during holidays in particular.

This building is welcoming and offers all the traditional services of a rectorate.

Small flat on the parking spaces, far too few for a facility welcoming more than 800 people daily.

Response after 15 min, an unpleasant and aggressive reception agent, she hung up on her nose ... No professionalism or politeness ... How can you recruit such mediocre staff in a large academy like Toulouse !!?

You will waste your time reaching them by phone
Go straight there

Can not get the service open 2 times in the afternoon. 17 calls in total. I ended up getting a very attentive agent who finally could help me and leave me his coordinates.

I do understand very low ratings. I called today and having seen the comments I expected to hear music on hold for 3 hours and then have a sorcerer on the phone.
I waited less than 2 min by calling at 2 p.m. and I had a very pleasant and helpful person who guided and redirected me perfectly.
In short I wanted to let you know because we are always quick to put negative comments ...

What a pity to treat the staff as you do. No answer by phone, mail or email. In the private sector, your behavior sends you directly to the employment center.

Good welcome.
Maybe Plan multiple entries to access the Mars field.
More green plants in the halls of Ficus and Aloe Vera
Availability of connected tablets to poposer in offices to wait for appointment
All this to promote the human relationship.
Relaxation rooms.
THANK YOU

Unable to get in touch with them they answer 1 time out of 50 and when they answer us it is to put us on hold for more than one hour! The rude staff! unacceptable

When an inspector has decided not to validate the training booklets of an entire private hairdressing school, what happens?

Thank you to Madame houssat who has shown remarkable communication whenever I needed it in the Hairdressing sector.