D & S Plating

D & S Plating Review

Reviews 6
4.3
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W
3 years ago

Upon communicating with Nick for a month it was un...

Upon communicating with Nick for a month it was understood that my parts that needed chome plating would be done while I was on vacation. It was conveyed that I was going to need the parts to go back to work at the end of the one week vacation. On my way back from vacation I stopped to get parts and they had not even started on parts. Very dissatisfied.

Thank you for responding Nick. I understand what you saying but I started conversations as you stated in your response approximately 5 weeks ago. You also stated the 8-10 business days several times which I also understand, but my parts had been with you for almost 6 business days. Untouched, not even unpacked and as you said were set to be done the 13th, 14th, or 15th. Only 4 buiness days from when I picked them up.
Thank you
Wade

L
4 years ago

My old Delta faucet looks like any other, but the ...

My old Delta faucet looks like any other, but the spout lifts out and can be used in a similar fashion to a kitchen faucet. Unfortunately, I learned that there was nothing on the market today to replace this unique and handy faucet. I was doing a total master bath remodel and was sad that I couldn't replace this handy faucet. Reusing the faucet I loved seemed ridiculous as it had some mild erosion at the base a flaw that would be apparent with my all new bathroom.
The plumber suggested I look into having it replated. Replating?? I would have NEVER thought of replating! This was uncharted territory for me.
I did some online research and called D&S Company in Holyoke.
After a brief phone chat, I brought my old faucet to D&S.
They were attentive and thoughtful to me and my old faucet. Two weeks later I returned to find the faucet looking all shiny and new. I couldn t have been happier and the cost was reasonable. Debbie, Tom and Steve were all very helpful and friendly. Everyone treated me like I was an old friend.
A little heads up: Don t count on a GPS or online map. D&S is a bit tucked away but EASY to find when you know where it is. Just ask Debbie or another employee for directions.

D & S Plating

D & S Plating

4.3