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What reviewers say about CYSM Ltd.

Generated with AI from 220 reviews on Trustburn · updated 14 days ago

Customers describe the store as clean and organized with knowledgeable staff, and they report that the body garments are of good quality and fit well.
What does CYSM Ltd. do?

CYSM Ltd. sells body garments, including fajas, girdles, and adjustable surgical bras.

Are there any complaints about CYSM Ltd.?

The critical reviewers wrote that the company has poor customer service, such as requiring customers to pay for return shipping for defective items, and that some garments arrive used with tears and stains.

AI-generated from reviews on this page. Verify anything important with the company directly.

Linda Gonzalez
Reviews 1

Horrible service! I received my garment yesterday and it was used. Has tiny tears and stains. I asked for a refund and was told to ship it back to them at my own expense. I asked for a shipping label since this is by no means my fault and received no resolution other than "as previously stated ship it back to us." Do not purchase anything from this gross company with crappy customer service.

Nikki St. Clair
Reviews 1

The show room was beautiful and the staff made you feel extremely welcomeD. I m a plus sized black woman, and at no time did I feel out of place . Those ladies are extremely strong when it comes to helping you with your compression garment . I m nervous about putting my garment on tomorrow by myself, However I am confident things to the lady about help me I forgot her name I m sorry

Roxana Castro
Reviews 1

After I had my son my mother and mother-in-law recommended that I buy a girdle to help me feel better after my c-section and it did, I have a latex allergy and was able to find one w/o latex, since then I have bought another because it has helped me loose weight

Karina Campos
Reviews 1

When you try to change a girdle they take them back and who knows that they are grabbed in order not to change them, they take out pure nonsense, it is ridiculous if I am paying for something and they do not let me try it in the minimum store they should not put so many buts to change the aora a girdle that I do not like how you look at me and apart from the time of buying the did not worry or ask my size aora I have a girdle that is large and for a "spot" that was not there did not change it badly the deal of inexperienced women who can tell they don't even know what they mean

Martha Barreto
Reviews 1

Girl, these are super CYSM are the best shapers and I tell them personally I have 12 years of using them and Well now I started doing my business selling and I have a year I sell these belts and waistlines k ago you mold your body low some sizes and you look beautiful !!! Thanks CYSM FOR THIS WORK OPPORTUNITY K GIVE ME AND ALSO FOR THE GOOD SERVICE OF PELSONAL K THANKS TO EACH OF THE EMPLOYEES VERY GOOD ATTENTION TO THE CUSTOMER

Cristina Nieto
Reviews 1

It is the first time that I bought a girdle the worker suggested to me especially I had a passport because I did not decide I measured one I felt very comfortable but I arrived another which I did not like to call ask if they could change it and it was also the very kind treatment Miss K attended me

Sonia Serrano
Reviews 1

Excellent service! The girls who have attended me always do their best to help me and provide excellent service. When a garment is not available they know what is the best option to replace them. And of the quality of the belts not to mention extraordinary! Thank you all!

Soila Gonzalez
Reviews 1

I can't say enough about the company and the brand. I have been using their products for a few years now. The quality speaks for it self. I started in an XL body slimmer about 3 yrs ago and I am down to a size small so YES it works!! The body slimmer's are incredibly comfortable and do not smell nor show under your clothes. My mom recently had surgery so I immediately bought her a shaper to help her stomach. I placed the order on line on Monday and received my item promptly on Wednesday now that's service!!

Andrea Sierra
Reviews 1

It is the first time I make an online purchase and I am very happy and excited about the result, I thought it would take longer but no! My pants arrived before and I liked it a lot. The brand was recommended by a friend ... I had my doubts but I liked them!

Nathalie P
Reviews 1

CUSTOMER SERVICE They are # 1 = understandable, fast, and good for identifying your perfect girdle. Tremendous results and what I just had baby. . (Style 434) It is divine, it is very comfortable, easy to use and I look at the spectacular body. Thanks cysm.

ozzy lomeli
Reviews 1

Great place love the service there my wife loves it we have been there many times to shop. I have even gotten one for me. I am interested in investing or seeing whatbi can do to open my own cysm or be a vendor an sale independently. What are the steps I have to take.

Araceli Hernandez
Reviews 1

I ve been ordering the same model 437 for a couple years. Within the last year it s been a very bad experience. The style has changed and the back does not have the same coverage so it makes your back fat just pop out . It is not the same as what they have on the pictures on the website. I have received the wrong style even after confirming with agent that is is the correct one. This has happened probably about 5x I have paid for overnight shipping and still incorrect one was sent after many tries and talking to agent Janet I received the right style. Reasons I was told one that the one I wanted was actually a new style and that the one they sent me was an old style which later was told the opposite.After receiving the last one and being told that I was going to receive the correct one and actually not receiving the correct one I called in and spoke with Janet again she then confirmed that the style I like is no longer in stock and is discontinued. The pictures are misleading since what they have is not actually what they sent. I have gave them many chances before writing a negative review even though I have received a bad experience many times. I have referred at least four friends and two of my sisters I will no longer refer anyone and express my concerns to my referrals.

Viviana Rodriguez
Reviews 1

Definitely Happy with my purchase !!!!! I know this is the first of many more purchases I will make! The material of the garment is incredible and of very good quality !!! The shipment was very fast !!!! Even more so now that I had a conversation in customer service with Miss Andrea and she solved all my doubts and helped me very kindly with excellent service !!!! Definitely I will recommend this company with all my friends!

Beverly Nagle
Reviews 1

Thank you for accommodating me on my 1st purchase and giving me priority shipping so I will have my mastectomy bras to wear home after my surgery! They are a perfect fit and will give me the comfort I will need to recovery from my surgery! Thank you Bev Nagle!

Hilda Rodriguez
Reviews 1

I love the way of attending without being very attentive and above all educated ... they take me out of all the doubts that I have and especially the very detailed information ... I already have several years of working with the company and I did not exchange it x nothing congratulated them for his outstanding professional career and thanks for all his attentions ...

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About CYSM Ltd.

Website
cysm.com
Address
5807 Pacific Blvd
Categories
Retail