Araceli Hernandez

Review of CYSM Ltd.

I ve been ordering the same model 437 for a couple...

I ve been ordering the same model 437 for a couple years. Within the last year it s been a very bad experience. The style has changed and the back does not have the same coverage so it makes your back fat just pop out . It is not the same as what they have on the pictures on the website. I have received the wrong style even after confirming with agent that is is the correct one. This has happened probably about 5x I have paid for overnight shipping and still incorrect one was sent after many tries and talking to agent Janet I received the right style. Reasons I was told one that the one I wanted was actually a new style and that the one they sent me was an old style which later was told the opposite.After receiving the last one and being told that I was going to receive the correct one and actually not receiving the correct one I called in and spoke with Janet again she then confirmed that the style I like is no longer in stock and is discontinued. The pictures are misleading since what they have is not actually what they sent. I have gave them many chances before writing a negative review even though I have received a bad experience many times. I have referred at least four friends and two of my sisters I will no longer refer anyone and express my concerns to my referrals.