Cyberpuerta.mx Reviews

They gave me a great service, they always kept me up to date with the shipping process, my order arrived on time and in very good condition. Super recommended to buy in Cyberpuerta!

I bought 2 times in cyberpuerta. The first was a complete fiasco, buy a monitor so that the following week after having made the payment they told me that they did not have it anymore. (Because surely they sold it to someone else). They returned the money but that experience was disgusting.

The second purchase was not so complicated and everything went well. My products arrived in good condition and in good weather.

Excellent service, the product arrived the next day and without any problem, 100% recommended

Excellent the purchase process and the general shipping, recommended.

First purchase and everything arrived perfect and earlier than I thought, however I wish there could be a return policy, since a cabinet that I bought unfortunately was not the necessary one, I tried to see if I could return it to change it for another model of the Same price or in your case pay the remaining difference but they told me that they do not have returns so I do not give them 5 stars, in everything else they are excellent!

Good service but anticipate.
They do not have express delivery options and it may take up to a week to deliver your order.

Very bad service. I canceled my product even though I paid with my card that I always use. I received an email saying that the bank rejected it and it was not so, the bank told me that they did authorize. It was the cyberport system that rejected and I already lost the 150 bonus pesos that I had in my account.

Good service, everything clear and fluent, good shopping experience

Everything went very well, the purchase very simple and clear, the shipment before mentioned, the product in perfect condition, what more can you ask for?

Great options and prices and faster than expected shipping! It is the second time that I buy on this page and there will surely be a third!

Excellent purchase option, I liked it, I arrived quickly and well

everything was fine, the order arrived quickly and everything in order, the only flaw was that according to the discount by new user it said that it was applied at the end of the order and it was never like that

I bought a motherboard and in addition to coming open without manuals without the warranty policy and other things I am almost sure that it was used, when claiming they only sent me a link to the official page to download the bios (which I could do alone) and It was your only solo, a piece that cost me 9 thousand pesos and gave me something used, I will not buy a simple USB with you again

Excellent service, here I found the best price for the external hard drive I was looking for. It arrived much earlier than I thought and the album works perfect. Thank you!

Very good service in general, I recommend it! But there was a problem during the purchase, the product I purchased was available on the page but it was physically sold out, which led to a delay in the acquisition, the money was refunded and I made a new purchase when it was available and with discount for the problem That had been raised.

IT WAS VERY FAST AND SECURE THE VERY GOOD PAYMENT SYSTEM AND THE BEST SHIPPING

Well in service and delivery time. Unfortunately there is no option to indicate the use of the invoice when making the purchase. By default they put expenses in general.

Improving prices, delivery times and accepting payments to months without interest would be something that I would like you to implement

They damage the retail market equal or more than Amazon, monopolistic practices and small merchants can not do anything against such monsters.

Edit: Hi boy from Cyberpuerta. It is not about improving the service (yes, it is very important but here is not the case), it is about having more resources and it is where you can not compete with you or with Amazon. With monopolistic practices I meant that the company where you work always one week a month (sometimes more) put prices impossible to achieve (for example the Ryzen 3600x does not have a few days left and they are already finishing much worse than Amazon) , for very good specialized service that one provides, that is a monopolistic practice impossible to counteract, people will only advise with one and buy with you and you can not sustain just giving free advice, however I do not blame them for this since you do not control people. I am fully aware that the owners generate jobs and feed many tables, but it is not a healthy market that they offer by breaking up small businesses. I guess the latter does not matter to you or the buyers, let alone Mr. Bezos. I put in your position friend, you are on the side of your employers and you wear the shirt, that speaks very well of the company because it shows that you are in a great environment with a great salary, but also put yourself in my perspective, I had to dismiss to 3 of my employees due to the impossibility of supporting my small business and I am currently almost on the verge of bankruptcy, but in this way it is this, to look for another area of business. regards

Cyberpuerta is my favorite page to buy components, its customer service is very fast and the prices are unmatched.

Excellent service. the products arrived on time and in good condition

Delivery service much earlier than expected, exceeding expectations and delivered as requested with excellent quality. Highly recommended.

The fastest and easiest service both in payment and on time.

Faster than going to the computer plaza, looking for parking, dealing with pirates, looking for a price, etc., I spend more on going to the center than on the shipping

Excellent sales service, I just think they should handle months without interest on credit cards and additional air courier for those who don't like to wait like me. Of the rest, everything OK

It sent very fast, the package a little battered but what I ordered in excellent condition.

Very good service, with the necessary speed and with the quality you were looking for

Good prices, apparently good customer service, but lousy shipping provider, 3 stars for working with post office, it takes a long time, failures in the post page to follow your tracking, problems such as "data query" or that they receive the product in the cedis one day, and the next they receive it again in the same cedis (like? who knows, if it is supposed that they already received it), the next they are just "moving it to the shipping route" and it remains in comments "Pending shipment departure to the local route ", it seems that it will take 4 days being close to my town so that they can give it to me

I had 2 experiences with Cyberpuerta, 1 negative and 1 positive, when you buy something and they send you the correct product, everything is fine but when they send you a product that is not the one you bought it is quite tedious to return it and get a refund from the company, fortunately I made both purchases with PayPal so in the end I did get a refund.

Under the pretext that they were wrong to send me the product that I requested, they send me another very different specifications. Instead of trying to solve the problem, the seller minimized his supposed error by saying that the difference between products was minimal, that it worked for me. Not satisfied because I received something lower than what I requested, I demanded a change of product or a refund of money. Eight emails and six messages later, in which the seller wanted to exchange the product for another one he wanted and not for what I needed, I decided MercadoLibre to intervene. Thanks to this, in the end I recovered my money, after several attempts by these sellers to minimize their mistakes, to insinuate that you do not know what you are asking for and want to sell you what suits them and not what you requested. Terrible service.

Excellent service. A great shopping experience. Definitely the future of my technology purchases.

It is an excellent service in addition to offering a large number of products, highly recommended and reliable.

Cyber showed very good attention span. DHL is better parcel than Estafeta. But all within what was offered. Thank you.

Very good service; the payment is registered almost immediately, they keep you informed of your package via mail, shipping, delivery, all excellent! Highly recommended!

Excellent service and attention Very good prices on many pieces of PCs. I would recommend it to other people.

Super fast delivery. Very good service. It was my first purchase here, I had distrust and nerves, because my payment took a while to be reflected but all super well, I will definitely use CyberPuerta for future purchases.

By mistake I made cash payment with Paypal instead of 6 months, I realized instantly and contacted customer service but nobody could help me because according to them they have their system to expedite shipments, they contacted Paypal and they said that in the business could do the goodwill reimbursement if they wanted but they are not obliged because the mistake was mine and they just did not, I recommend that they pay the little extra that things cost on Amazon, they have much better customer service and are Much more understandable and helpful with these errors, they also give free returns for 30 days. For these reasons I do not recommend them.

EXCELLENT SERVICE, THE BEST PRICE, FAST DELIVERY, NEW, SEALED AND LAST GENERATION ORIGINAL COMPONENTS. THANK YOU CYBERPUERTA WILL BUY AGAIN.

The delivery was fast and the product of excellent quality and the order tracking was very punctual. I only had to answer an answer to a question I asked them, it was not satisfactory I had to go to the brand directly. Recommended to buy with them.

all the service is excellent ... the only problem is lousy deliveries with a post would be great to work with DHL give a better service

In the good end they have promotions on certain products that you cannot find anywhere else

The first time I buy and I had an excellent shopping experience. I liked the price, the quality of what I bought and the service.

What I bought always comes very fast and works perfectly.

Excellent my shopping experience, I only suggest to have the option of being able to pick up the merchandise at the seller's premises.

It arrived in the established time and the Hard Drive came in optimal conditions, besides that it worked wonderfully !!

Horrible service, bad treatment by the store, and my account was blocked when I complained about the service, I do not recommend that you buy.

Excellent place to buy, reliable, timely deliveries and excellent telephone service.

Excellent service, speed, the product arrived on the agreed day.

Excellent service, I asked for a ram and it arrived the next day that the order was accepted, I bought with them because they had discounts, there are really more competitive prices with personal delivery in DF.

Excellent Service, it was the first time I bought and it was super fast and better than I expected.

Excellent service and quite affordable prices compared to other companies that sell similar products. Highly recommended

Good service, arrives on time and in shape. In addition, it has very competitive prices. Highly recommended!

Excellent option to buy online. My order arrived the next day and in perfect condition. They have very good promotions and different payment options. Widely recommended!

Excellent service, good prices and a large inventory.

Super good service. Very good price, speed of delivery.

If they have a large assortment but at the time I had a problem they could not help me, I made a mistake when selecting a component and when I called to ask for their support they denied it to me, I recognize that in the end it was my mistake but I was in the best willingness to take no advantage, offered to send the product back, was not opened, used or mistreated in any way, and did not even ask for a refund, I just wanted to change the product for one that would work for me on my pc and only They offered to give me a discount to buy another component. In the end, a company must offer a service to its customers and try to solve problems effectively, so they already know if they have any mistakes, do not have help from them, buy and never make mistakes or are alone. regards

They are a good page, they came to me in a very good time and there were no recommended problems !!

Very satisfied with my purchase: high quality products, excellent price, low shipping prices, very very fast delivery and well packaged. From today I will buy everything I need for my pc in this store. Thanks Cyberpuerta.

Very good experience, the product arrived on time, well packaged and complete.

Much faster than I thought, at a good price, always with months without interest for my card and a little cheaper than the store with the name of the South American river.

Very bad service does not meet delivery times and availability is not real.

of the best experiences I've had in shopping online ... CONGRATULATIONS!

If you see an offer in cyberpuerta. do not bother.
apparently it is common for them to argue that they ran out of inventory after charging.
And then he invites you to use the "credit" available to buy products that have no offer (And not to mention that they try to offer you an equivalent)

edition in response: no thanks. I will never try to buy in your store. Your argument about not having more inventory because of the page is only for people who are not familiar with databases.
and I remind you that I had to drag you to Torreon with PROFECO because you didn't even want to cancel the order and return the money when you no longer had the product (because of your company's mistake), arguing that I should buy something else or not They would return my money.
and the charge was made immediately to the credit card, from YOUR portal. If the bank took time to make the payment. The minimum they should do is cancel the payment as well.

Hello, I rate the process as good, but the equipment does not work, the battery mode of the nobreak does not work. So I am not satisfied. Thank you

It has been good, they have kept me aware of the setbacks and they dedicated themselves to giving me a timely solution to them.

he sells product without existence ... he makes me pay and then he says he does not have ... and I buy a product ... because bad suertw came out with a defect he promised me to solve ... the guarantor is never in his place If you do not want to answer for a guarantee, better tell me not to waste my time ... I think it is easier to contact the president of the republic than you. I have weeks with this problem, not a call does it to me ... and on top of that, it does not want to answer either ----- Is my issue bothering me ??? how many times does biscando manager just say it is not .... insilto ?? haha spending more than 7000 pesos for a router that neither served neither you nor tplink quuere give tasting only says ridiculous excuse so you want it to speak beautiful ... here says a form to my mail send another form .... first recognizes what they did wrong uds ... if I had answered dome should be not eataria reclamandk here ... less wasting time here ... who wished to lose money and you sold me but did not give me any solution what number of tplink ... are same that you ... do not want to answer saying that he is not in charge ... and it is not a product that was sold in Mexico ... etc ... from the beginning that marks you ... speak bad ???? Yesterday all the day marking ... you ... did not give me any time ... or call back ... only saying that you do not know anything ... that you wait ... so you want me to talk with flowers ... __ ?? ? It surprises me that here if he answers very well ... in my case ...

There are many products for PC and Accessories, everything that was requested arrived in a timely manner, without any complaint about it.

They offer excellent products and at a good price. I will definitely continue shopping on this page.

I ordered a Logitech G600 mouse, the packaging was excellent there was no way it would be damaged thanks to that kind of foam that contained it. It arrived two days after my order was confirmed it was super fast. I am very happy with my order. I will buy again in the future.

Excellent product and it arrived very fast, it is worth every penny!

The payment was very easy and delivery earlier than planned, the truth very well

Page rubbish, it gets stuck and even worse, it doesn't allow me to make the payment, I entered 3 different cards from different banks and it did not allow me to make my purchase, I call customer service and they tell me that the problem is with PayPae they process the payments no one solves me, I've been trying to make the payment for an hour

Excellent service and speed of delivery. Prices super good .. Highly recommended

A very reliable place to buy everything for computing, and the service and shipping is very fast.

The package arrived on time and well protected. The company would be serious in the deal. I recommend it fully.

I just made my first purchase with them and so far all very well! The products have been excellent, the prices very good and the shipment has arrived to me in only 48 hours after paying, by means of normal parcel service, they sent very fast! .. Thank you!

In a matter of zero guarantees, they do not want to give service and you have to beg for things to be received, I had to insist that they check me and they sent me with another workshop to guarantee after insisting 4 times.

Excellent service, fast shipments. A very reliable site and at good prices on many things. Highly recommended! I am very happy with my purchase (and the experience of course). I bought a monitor on Tuesday (using PayPal) and on Friday it came to my door. Thank you!

I was expecting a bigger team but it's new and that counts

Are there face-to-face stores or services at the counter in Guadalajara?