Have doctor burns , to delivery , very not gentle practitioner , my contraction hurts very mich wich contracts my muscles , but doctor does a very intrusively brutal cervix check wich is not suitable for the soon to be mother due to efforts of her body already. Poor knowledge of tenderness and mistaken a condition to another . Now Dr has to be very careful since they are taking care of people lives
CVPH would get a minus 10 if it was an option. They don't deserve a 1 . Incompetent staff,. The details of abuse at this hospital can't be mentioned here. Go to VT instead. This place is the absolute worst for patient advocacy and care.
If the ability to not give any stars were an option, that is exactly what I would give the Emergency Unit of this hospital. My Mom went in after a face first fall on a concrete sidewalk. The ER doctor took x-rays and confirmed that she had broken her jaw in 2 places and needed stiches. They then told her that due to the nature of the breaks there was nothing further they could do and that she would need to heal on her own, but they recommended she see the plastic surgeon on Monday. What a HUGE disappointment she had when the plastic surgeon informed her 3 DAYS later that she should have been admitted for immediate surgery. As a result of her injuries, said he had to have 2 plates and 26 screws inserted into her jaw to begin the healing process as well as have her jaw wired shut for three weeks. I am not from that area (I live out of state), but if I were on my death bed, I would STILL request to be transferred to Burlington or Albany for treatment.
I have been in there on numerous occasions, usually for migraine treatment due to severe chemical allergies I can't take much meds, last July I hadn't had any lunch because I was picking things up fro the store, but had a really bad migraine while I was driving and it just took everything out of me so I pulled over at the fire station where a volunteer firefighter saw me and stopped to help. Very kind of them. ambulance came took me to hospital I've been there before with this but this one was bad, after 4 hours I asked foe some toast as I hadn't had anything to eat since breakfast and it's almost 4 o'clock, after 3 more requests for toast I'm getting hypoglycemic even though I'm not a diabetic, finally I just asked them to come and take the IV out so I can go get something to eat then people came in with meds, tried to give me something I had not asked for , gave me the one med that helps me for nausea only and immediately shoved me in a wheelchair and pushed me out the door into a taxi, the medication was a bit of a sedative, the taxi driver could have hurt me luckily I was still able to have a conscious conversation. I got dropped off to my car which luckily was just down the street from my home and made it home before I passed out from the meds. Now they refuse to see me for my headaches. Yeah really not nice people, I have had other visits where they were rude, but being the only place to go around here you're screwed if you think you'll get any help,
Google has the wrong number on here.. the secretary to this place will cut you off mid sentence to tell you this in an annoyed voice.
The staff is not friendly or helpful the wait time is nuts the doc on night shift dont care ABOUT people
I used to be a patient sitter as a student of a local nursing school. Working in the E.D. a nurse threw a pen at me. I was shocked. All these years I've carried it. Unprofessional work staff.
I was refused blood work by Anthony J Dowidowicz after reporting severe chest pain cause by the car accident I was in an hour before arriving.
This is for the records department I hope you do not need your medical records for a life-or-death situation I have requested my medical records so that I can retire from the US Military over 30 days ago and still have not received them which is hindering my retirement. I do not understand why it takes more than 30 days to get a person's medical records with today's technology and I don't understand why it takes more than 30 days for One hospital to send another hospital a person's medical records if this was life or death I could be dead they do not care about patience past or current.
Hello my name is Terry Frary and my wife had surgery in this hospital August 8th ,2016. Her Doctor was Dane Larson. A very kind and generous compassionate man. Easy to talk to and you can see he listens and replies using words instead of a nonchalant nod or elusive smile. We met Diane, Sally , Mary , Laura, Linda, Tara , and the anesthesiologist with a beautiful accent and wide brown expressive yes and gentle demeanor . There was a Jason who was the brightest light as far as making a person laugh and relax and forget about themselves. [ coffee Jason ] Everyone played an instrumental part in my wife's comfort as well as our family and friends.. My wife could not stop talking about the main entrance where she listened to a woman playing the piano and what a lovely woman she is and how marvelously she played. Next she raved about how spotless the bathrooms are and how the floors are so neat and also went on to say how there was no dirt build up in the corners or along the floor and wall line on the bottom . She sees everything . She marveled at the cleanliness of the rooms and the OR and ER and Blood Labs She could not believe how CLEAN and SO PROFESSIONAL it was . She immediately felt welcomed and safe in such a clean environment .. The cafeteria was also so very clean .. We only wish more hospitals and restaurants would take notice of EXCELLENCE and PROFESSIONALISM and follow this example. When an establishment cares this much then you know automatically that you are in the right place ... BTW her surgery went well as expected and she required no pain meds nor a script to go . She was in surgery for one hour and one half and still the Dr was gentle enough where again she required not one single pain shot or pill ........ I cannot stop hearing my wife say again and again that PROFESSIONALISM LIES IN PLATTSBURGH and my whole family thank you all for not even the smallest detail is insignificant in maintaining EXCELLENCE and PROFESSIONALISM !!
For the reasons that I've had to go to cvph they've been great and being an asthmatic I appreciate them leaning on the side of caution. It's not my favorite place or where is pick if I had a choice but they are better than some and at least you aren't left in the waiting room for 3 hours with an asthma attack. The doctors offices that are connected to cvph that I've gone to have been pretty good
For a smaller hospital it's okay. For big emergencies or for surgical procedures I would recommend Vermont
I had to bring my dad because he is having chest pain I went in the er an asked for help to get him out of the car. After trying for several minutes I went back in an yet still no help. Finally a female nurse came out to help she dragged my dad out of my car yelling that it's not her job. Then as she was pushing the wheel chair inside she was arguing with my little brother she slammed him into the wall causing him to b in even more pain. I'm calling a lawyer an demanding that the cameras are watched!!
I visited the c.v.p.h. emergency room on 5/2/2016 , the staff was very efficient on collecting insurance information ,but. that is where the good service ended . I cannot imagine where they dug up the nit-wit "Doctor" who provided my care ,if one could call it that,on the other hand the nursing staff provided very good care considering how grossly understaffed they are.for whatever reason there was a women in a bright red short dress and heels who strongly resembled a two dollar hooker constantly roving through the E.R. I cannot imagine what her function was and was unable to get a look at her name tag to discern her post. So if God forbid you should fall ill ,try to make it to Burlington or Boston if you are seeking Medical attention AVOID C.V.P.H. AT ALL COST
WORST HOSPITAL EXPERIENCE EVER. I was admitted into the mental health unit due to personal issues and it was horrible. On the 1st day while I was waiting in the ER my doctor for the day was extremely rude, unprofessional, and consistently gave me an attitude throughout the day. Once I was in the mental health unit it was horrible. The bed I was given to sleep on was literally a gym mat with a small blanket for comfort. i was personally attacked by other patients for being gay and i had to see the worst doctor i have ever met in my life Dr. Kouns who accused me of having autism and so many personality disorders such an antisocial personal disorder and of being a loner and I have not been the same socially since thanks to Dr. Kouns. This hospital does WAY more bad than good
Worst place for getting healthcare. Nurses are great but doctors totally incompetent. AVOID CVPH!
I have been sitting on hold for over 40 minutes trying to schedule blood work and a chest X-ray for my mother. This is ridiculous! I don t know what they are doing, but NOBODY is answering the phone!
Dermatology- don't waste your time with CVPH- the folks in Burlington are way more competent and helpful.
this place is a joke. they treat their staff like crap. and their patients like a number. the employees are great but people who run it only care about your money. unless im dying im going ANYWHERE else.!
Better not be a black man with a white girlfriend because they assume Ur a woman beater
My son and his girlfriend just had their first child and what did this hospital do? They called Child Protective Services on the first day of birth saying my kids are not taking care of my granddaughter. What are the nurses and aides there for? If they would let me in, due to co- vid, I will straighten out this staff!
Worst service any hospital ive ever been in has had.
If I could give CVPH Health Network zero stars I would. I have been trying for over a week to schedule an annual mammogram. Each time I called to schedule an appointment, I have been on the phone for at least a half hour with no results. I understand that because of COVID they are busy scheduling, but everyday, every second, they are on the phone scheduling? Really? The health community preaches getting an annual mammogram, but I can't even schedule one at CVPH Women's Imaging due to clerical? Is this encouraging people to be proactive with their health? NO!! Someone has dropped the ball. You should have anticipated a barrage of phone calls to schedule varies procedures. If Spectrum and Verizon can call me back, while keeping my place in line to schedule an appointment, why can't CVPH? Come on, do better!!
Hate the drive it's not around the corner it's in vermont
They almost killed my daughter last year. Then let me go after I was back an forth to the ICU. The most coldest group ever. God bless yall individuals
Good Service
Professional Staff
Ok it's not NYU
Hit and miss with the care you get. Can't say I have had all bad experiences but have definitely had a couple. But I have also been and had excellent care, depends on the staff.
I cannot believe all the negative reviews on this hospital. I have been in hospitals all over the country and the world for that matter and my family and self have received the absolute best care here. My mother has had multiple successful surgery without any post Operative complications, my 4 year old son was born here, and the maternity ward was AMAZING. 've used the emergency service and they actually listen and do whatever they can to make sure you're taken care of. I've had to wait and I've been rushed right in. I never complain when it takes time to be seen in a hospital because the person passed those doors could be dying. I've never see. Anyone who was in serious disable pain not get the carpet rolled out upon arrival. People complaining about rude staff and suc is horrible. Every one has their days and doctors and other medical staff are allows to have off days and when they lose patients they learn from it so they can keep it from happen ing again. Its horrible but its a fact of life. I say bravo to all who work here from the doctors, nurses and aids all the way down to the janitors who keep it clean (which its the cleanest hospital I've ever been in.) Thank you for all that you've done for my family and my self and the extreme they went to with my infant son today. I'm forever greatful.
This last past week my Mother in law was transferred to CVPH, and we couldn't be any happier with the care she was given there. She was brought into the ICU and the nursing staff was the best ever. I know I will forget names but I hope everyone knows how much our family thank you for your care that you gave our mother. Nurse Amy K in ICU was the main nurse she took our mother under her wing and made the difference with her! Thank you is just not enough to say!
I have lived in alot of places been in many ers and admited to many hospitals. Since I moved up here in 2008 I have heard so many people bad mouth this hospital. But every time I have needed the er had to stay get a procedure done, CVPH has provided me with great care 99.9% of the staff from Dr.'s, nurses, to even registration, and the people who volunteer are great. I have watched this hospital in the 11 years here update and grow and provide a quality of service that other areas of the same size who have even bigger fancier looking hospitals, can not even begin to compare with CVPH.
I went with my friend to fast track. Never seen someone get talked to the way the nurse did to my friend. Very rude. You think they would help their patients be more comfortable. Barbara Dobbs is the nurses name.
It took 4 hours to be seen just to get told I have to wait to get a room always fun this hospital really needs better staffing
When they send you to another hospital cause they are clueless in some fields... never mind no restrooms have changing table for infants or toddlers. Gotta change em on the floor. I don't know where the last person stepped...
I went to the emergency room because I was exposed to diesel fuel. I had a severe headache they did virtually nothing to help me. Put my clothes back on and I walked out. Mr hartung was especially not helpful. I left with a severe headache. I would not recommend this hospital.
Spent my morning in the ER with gallbladder pain. All of the staff was wonderful. I was seen quickly and had all the necessary tests done.
I have really no words . I wouldn't give this one star if it didn't force me to . The er is a dangerous place the lake chaplain obgyn is dangerous THEY LOST RECORDS AND WITH VITAL INFORMATION INSIDE . Avoid this place all together. Had a blood clot in my lung , my primary called in advance to the er I was on my way via ambulance. That was at 130 pm , 8pm I was discharging myself I went to Burlington. thank God I made that choice . They also broke the hippa law in the family room , BY READING MY CHART OUT LOUD FOR EVERYONE TO HEAR THAT HAD NO BUSINESS KNOWING ANYTHING ABOUT ME. CVPH IS A DISASTROUS PLACE PLEASE DO NOT GO THERE FOR ANYTHING. I'm surprised they are still in business. LAKE CHAMPLIAN OBGYN IS ALSO DANGEROUS, THE FRONT DESK SECRETARY'S ARE A JOKE , THEY CAN'T SCHEDULE TO SAVE THEIR LIVES . ALSO THEY ARE RUDE AND NOT JUST A SLIDE TYPE, BUT DOWN RIGHT RUDE UNEDUCATED IDIOTS . THE BLONDE SECRETARY IS THE ONLY WHO CARES , DR HAMMEL IS A GOOD DR , BUT ONE GOOD DR IS NOT ENOUGH TO SURPASS THE REST OF THE UN PROFESSIONALS. I've lived all over the country and never seen such a dangerous hospital. I will be reporting this hospital to the, new York state medical board. They need baby sitters .
UPDATE June 21 2016 ,, my brother in law fell if a roof and went to cvph . Cvph had givin him an x-ray of his knee they said all was ok besides a very bad knee sprain. They most of not looked close enough because his knee was broken. His primary instructed him never to go to cvph in plattsburgh again.
Thank God they are there. Accessible on all sides. Free parking and lots of it. Clean and bright.
Horrible hospital never go to cvph nurses are horrible and so are the doctors my husband has been here for three and a half hours and has yet to be seen
I'm giving them a 4 stars cause when I went there for 2 infections in my colon and bowel track, they saved my life. I almost died a few times and cause of the doctors and nurses I'm still alive. I dont like the service in the emergency room though. I understand that they are busy with other patients who are in need of more care but dont make people wait like 6 hours to get care.
Hopefully readers don t ignore this, but the service at this hospital is the worst I ve ever seen. I ve been to hospitals in developing countries and the service is thrice better than that at CVPH, which obviously, is in one of the biggest nations of the world. With the resources we have, you d expect a better service. Also, there was a doctor that looked so disgusted upon dealing with my friend, maybe because she is a minority or maybe just because he s disgusted to deal with sick people, in which case he should probably find a new job, maybe one that doesn t deal with others sickness or health. I respect all of the nurses and staff for the work they do, but the service provided is repulsive.
She is the best hand surgeon around at least that's the word of mouth. Never had hand surgery but the injections and hand therapy on both my hands has made a big difference in the pain level as well as use of my hands. She is very polite and knows what she is doing. I always check out credentials as well as the word of mouth on any provider. Some I would never go back too but some are very good at their speciality. Dr. Matarese is one of the finer specialist.
last night on 3/22/16 the worst night i ever had at CVPH Plattsburgh i waited in pain for two hours in pain that was beyond a 10 just to race to another Hospital for care after having a really rude nurse who told me i shouldn't have waited so long to come in are you kidding me yeah 1 minus on that star shut this hospital down
Understaffed and by far the worst medical attention one could possibly recieve.
Place sucks. Horrible place to go. I d rather stitch myself up instead of having to wait all day.
I don t know why all the negative comments, it was my first time at the hospital emergency and all the staff was very nice and respectful...very busy hospital.
i ve been in the emergency room for 2 hours and have gotten no attention. i haven t even gotten my vitals checked. i may have appendicitis but no one would know BECAUSE no one has checked
The most disrespectful laid back emergency room I've ever been to. Emergency situation, got blood taken and haven't been seen or checked on for 4 hours, was not hooked up to vitals and there was a potential blood clot, what type of circus show are they running here!?
cvph.org
