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Hello my name is Terry Frary and my wife had surge...

Hello my name is Terry Frary and my wife had surgery in this hospital August 8th ,2016. Her Doctor was Dane Larson. A very kind and generous compassionate man. Easy to talk to and you can see he listens and replies using words instead of a nonchalant nod or elusive smile. We met Diane, Sally , Mary , Laura, Linda, Tara , and the anesthesiologist with a beautiful accent and wide brown expressive yes and gentle demeanor . There was a Jason who was the brightest light as far as making a person laugh and relax and forget about themselves. [ coffee Jason ] Everyone played an instrumental part in my wife's comfort as well as our family and friends.. My wife could not stop talking about the main entrance where she listened to a woman playing the piano and what a lovely woman she is and how marvelously she played. Next she raved about how spotless the bathrooms are and how the floors are so neat and also went on to say how there was no dirt build up in the corners or along the floor and wall line on the bottom . She sees everything . She marveled at the cleanliness of the rooms and the OR and ER and Blood Labs She could not believe how CLEAN and SO PROFESSIONAL it was . She immediately felt welcomed and safe in such a clean environment .. The cafeteria was also so very clean .. We only wish more hospitals and restaurants would take notice of EXCELLENCE and PROFESSIONALISM and follow this example. When an establishment cares this much then you know automatically that you are in the right place ... BTW her surgery went well as expected and she required no pain meds nor a script to go . She was in surgery for one hour and one half and still the Dr was gentle enough where again she required not one single pain shot or pill ........ I cannot stop hearing my wife say again and again that PROFESSIONALISM LIES IN PLATTSBURGH and my whole family thank you all for not even the smallest detail is insignificant in maintaining EXCELLENCE and PROFESSIONALISM !!

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