Crystals Beach Resort & Spa

Crystals Beach Resort & Spa Reviews

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4.1
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Have been recently for a wedding at the hotel and ...

Have been recently for a wedding at the hotel and i can say what a great organisation. Would highly recommend the excellent service of the wedding organiser Miss Sarah Sooriah. Keep the trend.

We were badly robbed on the last evening shortly b...

We were badly robbed on the last evening shortly before departure !!

Careful !!
Two hours before departure we left our hotel room for 1 hour to go out to eat. Our luggage was ready in our departure
Room. The cash in the travel bag in
Locked room! Biggest mistake! You can't even have cash in his for an hour here
Store the room outside the safe!

Someone rummaged through our things and stole our cash and apparently just waited for it to leave the room for 1 hour just before departure.

We would definitely not recommend the hotel because you can't feel safe or comfortable here.

Lg
Room number 222
(Beginning of October 2018) !!

They Had Stolen our cash from our closed Hotel room, some hours Before we leave !!!

First of all we got a room with a defective air co...

First of all we got a room with a defective air conditioner..we had to wait 4hrs before they decided to shift us to another one..Should propose more variety for dinner...we got almost same things each time for desert and same for breakfast and tea break. Even though we spent a wonderful moment there..barbecue lunch was soo woww.entertainment topo.

My friends and I booked the day package offer and ...

My friends and I booked the day package offer and we had a wonderful time. The hotel is beautiful infrastructure-wise and we loved the boutiques idea as well. The fact that you can easily access the beach/sea is marvellous. Well maintained pools. The food was excellent with a wide variety of choices. Cordial & welcoming staff - surely looking forward to go back at the first opportunity.

Poor customer service in general

Poor customer service in general
Not enough towel in room, beds were not properly made and seems sheets were not change, food and drinks varieties and quality poor, seems to have a lack of personnel, no one greet people on arrival...

When we arrived we felt very comfortable in the ho...

When we arrived we felt very comfortable in the hotel. The room was from the location and size absolutely GREAT and had a great bathroom. Yes, you can tell from the hotel that it is older, but the entire area is maintained on a daily basis. The beach is freed from the seaweed every morning and invites you to sunbathe and relax. From 1000 o'clock drinks are offered and served on the beach. The swimming area is a bit restricted as there is regular motorboat traffic.
There were enough pool chairs during our stay.
Jerome manages the pool bar and does it great. The pool is relatively small. That didn't bother us.
The food was excellent every day. We particularly liked the Asian restaurant and the barbecue evening by the pool.
In terms of taste, everything offered was awesome, only the presentation and presentation of the food seemed a bit simple and unkind. But ... better this way than the other way around.
The staff at the hotel were very friendly across the board and tried to fulfill every request. A really great team works in the Maritim and gave us a great vacation (from the maid Aarti, Jerome at the pool, Anita and Kevin in the kitchen, the entire breakfast team to Ricardo in the boathouse) ... Thank you very much !!!!

I had a great weekend with my family at maritime h...

I had a great weekend with my family at maritime hotel. I am appreciated by your greatest services provided by your staff. Your staff are very Friendly and helpful. We are fascinated by the cleaniness of the room. The room is very comfortable and beautiful. We are quite impressed by your international buffet style. The food was very delicious. We really enjoyed our stay. I would recommend this hotel to all people.
Thank you

Crystals Beach Resort & Spa

Crystals Beach Resort & Spa

4.1