This hotel was a bit dated. Room smelled mushy and...
This hotel was a bit dated. Room smelled mushy and air conditioning was a bit loud, woke me up from time to time. Staffs, however were friendly and breakfast was good. Overall, I had a good time.

This hotel was a bit dated. Room smelled mushy and air conditioning was a bit loud, woke me up from time to time. Staffs, however were friendly and breakfast was good. Overall, I had a good time.
Rooms are small, but it is very clean and has a good location.
We stayed in the newer building and it was very nice. Pastries at breakfast were delicious however a drink carrier would be nice for coffee cups. I spilled my coffee and pastries just trying could carry 2 cups of coffee with a small plate.
Lovely place, they were very helpful while my husband was in Stanford Hospital undergoing cancer treatment.
Really clean rooms, beautiful garden paths, friendly staff.
The room is narrowed. It's a little dark. The sound of the machine was buzzing quite a bit. I remember there was no free breakfast or water.
Good place. Friendly staff. Clean. Please turn off the light in the room after cleaning since (with the blinds open) people can see inside the room the whole day that we're not there. Otherwise a great stay!
I would recommend staying here as long as the prices stay competitive. Room was nice, but parking could be a challenge if it was full
The hotel was nice, the rooms a little bit hold but functional.
Pretty bad WiFi connection
Wow! Great location in Palo Alto, very nice accommodations, rooms are super easy and comfortable, quiet, great price and nice surroundings..recommend for a quick stay at a great price.
Really like this place. Nice staff. Nicely updated rooms and facility. Great location.
Very friendly staff, lots of technology in room, and delicious breakfast pastries. Bed too hard, tv resets when turned off and has no guide, and many channels doubled. No orange juice for breakfast or even on room service menu. Not a bad place to stay, but I would try a new place if I visit again.
Cute place in plane nature. Too expensive but huge room and friendly staff
The room was very clean and smelled clean. The bathroom was amazing as the shower was huge with a "rain" shower head. In the morning there was complementary coffee/tea/juice, and lots of pastries. The reason for the three stars is the beds were horrible. We had booked three rooms for our group and all of us felt like we were sleeping on the floor and woke up sore.
Clean, comfortable, with fridge and microwave in the room. Free shuttle within 5 miles (must reserve) in a Tesla Model X.
Some minor things here and there I would improve. But overall a really comfortable "inn" (aka remodeled motel). Has all the comforts of the big chain hotels.
Got there and they had two rooms reserved and I only reserved one. when i went to check out I couldn't get a receipt because there printer was down. Now I call to get receipt and they tell me I reserved tow rooms and have to check with manager and call me back. No breakfast, customer service was horrible or not at the front desk.
Quiet room, even though it's on El Camino Real. Comfortable beds & blankets. Wi-Fi works. A/C and USB outlets abound. Room heat, curtains, blinds, fridge, microwave and coffee maker all work well.
Cold floor in bath area, and no bathroom fan -- must open window to ventilate. Impractical shower stall: shower head points straight down; no full enclosing curtain, just a glass half wall, so water drips out of stall. (Room 238)
Scenic grounds. Decent deli and restaurant on premises. Corner Bakery Cafe across the street. Coffee and pastries in lobby in the morning.
Nice, clean hotel with old California charm. Staff is very attentive.
The pool is bit up, but the staff is scrumptious, the rooms are very stylish.
I absolutely love this place. I visit for business trips and love the proximity to everything. But mostly I love the flowers and old trees - it's obviously so well taken care of - the staff is awesome. We even had two family reunions here and everyone loved it.
This hotel is a little old and dark. The room is not large, but the outside environment is beauty.
This place is beautiful. I love the gardens and how the rooms are all them. The rooms are so nice. Great place to stay.
Nice place. Beds are great. Rooms are very modern. Stay here when in PA.
Just there for the morning. Driftwood deli nearby is awesome. Roberto is great.
Because this is Palo Alto, CA... That's why.
You have a tablet in your night table, to set the alarm or order food.
What a charming place! I stayed here for a conference but would absolutely return for a personal vacation. The grounds are beautiful and if I had more time, I would have spent some time relaxing outside.
The room itself was clean, updated and the wifi was strong. There is also a deli/convenience store onsite that was perfect for grabbing a sandwich to go. The menu at the restaurant looked good, but unfortunately I didn't get to try it out.
Beautiful landscape, nice people, great location, convenient market and food, and fair rates. A lot of LEDs in the room, so be aware if you like it dark. Large stock photography artwork is underwhelming. It'd be nice to get a couple bottles of water each day.
Very quiet, clean! The staff are very friendly and on top of everything! The beds are so comfortable! And the grounds are very well kept and beautiful! Close to all kinds of food and shopping! Very Highly recommend if staying in the area for a night or few!
LOVE this place a great place to stay if your son or daughter is going to stanford and you want to come am see them the staff here are great they take good care of you an deli in front is awsome wonderful sandwiches an little grocery store
Checked in, went to dinner came back to room and realized our room had no bath tub. Went to office asking for room with tub, was sent to different room but someone else was already there. Then we were sent to another room however it smelled of smoke. Went back to lobby and both employees indicated they could only give us our initial room. Not very good customer service will not stay again
Travelled to this Palo Alto hotel to pickup friends. Great landscaping and beautiful well kept rooms and parking area.
Wonderfull garden. Very nice staff. Quiet and big room. For me the room was too dark, the AC too noisy and the carpet smelly.
It was a great hotel, nice staff, great aesthetic beautiful fountains and plants. Rooms were well sized, had microwaves refrigerators and awesome rainhead shower heads. Not the best free breakfast though but the did have a little market and reteraunt on site.
Really nice place, slept really well in a comfortable bed. Noisy neighbors were annoying, but overall has a great time.
Service came with a smile and the hotel compound was beautiful
Clean and comfortal, has a Deli and good neighbourhood
Loved the hospitality and the serene ambience. Food was delicious!
Fantastic service and the rooms were beautiful. Most comfortable bed ever.
Beautiful, conveniently located, friendly staff, great amenities. Would stay here again.
The room is comfortable, but the staff is exceptional! Always available, congenial and more than helpful.
The staff were very professional. The hotel and rooms were way better than what I expected! I would definitely come here again!
This hotel is updated and very clean. The front office staff is wonderful. The only reason I am giving a 3 star is because the walls are so thin I can hear the people next door going to the bathroom and the people upstairs pounding around on the floor. The lack of sound proofing insulation is a result of the age of the hotel.
Fantastic place to stay! I loved the place felt like living in a community. Located in the great place for nearby attraction if you have a car or find a cab. The one of the many things i loved about this place is it got the nice views. Very well maintained small gardens and trees. Staff is helpful, area is quite like a normal neighborhoods.
For its simplicity it was exactly what I was needing for just a one night mommy recharge. The grounds were gorgeous, everything was nicely taken care of and the staff was great.
I like this place. It s got everything you need. Rooms a a good size and clean
It was a good room but could be bigger. The service was on a professional level.
Very nice rooms. Room was clean, modern, liked that there were 2 chairs and a small table directly outside our room so we could sit and enjoy the lush scenery and a cup of coffee. Almost had a feel that we were out camping in very upscale cabins. My young adult children really liked the area, the look of the hotel, as well as the room. Conveniently located. Corner Bakery Cafe is walking distance as well as another restaurant.
Great overnight stay organised on our first night in the USA after a 31 hour flying trip from Africa. Rooms are luxurious, and the beds very welcoming to weary traveller's. The counter service was homely and friendly. If you are lucky to be visiting you are in for a treat, don't miss the freshly baked morning pastries. Big thumbs up. Shuttle service well worth the trip.
We stayed at this hotel for 3 nights while our daughter had surgery at Stanford hospital. The room was clean, spacious and a perfect location! The staff was great and very helpful during a stressful time for our family. We would recommend it for sure.
Booked rooms for annual conference, excellent customer service and the space is highly regarded by our attendees!
Works well for visiting Stanford Hospital
Very well appointed comfortable rooms. Nice surrounding
Deli on site. Lots of nice spots to enjoy the garden
Easy to find parking. Good location and service. Highly rated by my coworkers traveling from abroad too
Beautiful venue and great rooms for the price. Poor communication from hotel staff prior to arrival
The room is so cozy and nice and the service is very good! All the employees are kind! The location is near bus stop and it s convenient to go to Stanford or other places so I love this inn and I ll choose it next time when I visit SF!
Stay was excellent. All very cordial and clean rooms.
Nice room and services was nice. Coffee and pastries for their free breakfast though.
Room is big and clean. No nonsense and I love the use of the tablet. The bed sleeps great.
Great staff and convenient location. Well priced if you have business near Stanford University.
This place is pretty dated for what you would expect in the area. However, the staff was friendly and the room was clean. You do take a step back in time though, and the neighborhood isn't all that interesting unless you are on business in the area.
Steal of a deal in Palo Alto.....large clean rooms, and excellent staff
It's a beautiful hotel convenient to Stanford with a great local shuttle. I'd definitely stay here again!
Great location in Palo Alto. I love their attention to the little details. I mean seriously, putting the cups and water in the fridge. I would definitely stay here again.
The property is very pretty and it has a nice market and store. The rooms are nice and clean. However, the beds are a little hard and the hallway echoes.
Good location. Room was large, clean and nicely appointed. Price for a Friday night was very reasonable.
It is a good place to spend a few comfortable. Night to rest
Room was pleasant and put together well. Location is very convenient to Palo Alto and Stanford. Layout of the buildings is confusing, and there's no real common area except for the pool.
The customer service is A+, everyone that you deal with is friendly and nice.
The restaurant behind here is actually pretty good, rooms are okay. No water bottles and the little market on site was closed very early in the evening. BYOW
Awesome place compared to the other equal cost places. Very pretty. High tech rooms with tablet and HDMI port for TV. They clean the rooms really well also Creek is dried up but that's more of climate change's fault. They have a fancy water purifier for water bottles at the lobby. Overall I enjoyed the stay here.
