CPAM Dijon Review

I took an appointment 3 weeks in advance by internet. The counselors are not at all nice. They have only one desire, to make us leave, even if we will be forced to return. The appointment normally must last 30 minutes, up! in 5 minutes they have already finished with you and are discussing with each other.
The poor host interns try to fend for themselves ..... Inadmissible

I received my maternity leave almost two months after giving birth. Knowing the security, I deposited my file directly in the mailbox a month before the start of my leave so as not to find myself in a pain. Result they "lost" my file as very often, it will be necessary to explain to me one can lose a mail put directly in the box. I found myself without income with invoices to pay so agios on my bank account because of this late payment. I had to manage this after giving birth when I had many other things to do. In addition when we send emails we are always answered next door and impossible to have the right information, a deaf dialogue. Thank you for this lack of professionalism!

A shame ! I am not surprised by the previous bad reviews.
Being an optician myself, it is a disaster to obtain payment from third party CMU or RO standard payers.
Either the files are "lost" or they do not receive the documents when they are deposited in the mailbox directly.
Huge bad faith or serious lack?
Poorly managed establishment with no follow-up in the files.
This year 2020 promises to be even worse because of the RAC 0 Optique, with a lot of problems on the arrears of the CPAM.

Calls are billed c is but it is to help people. In need then pay to be help c is crazy !!

11 months to have a vital card and I had to redo the photos twice when I have no money.
File supposedly lost ...
Today I go to the dentist and he tells me that I have to pay when I am supposed to be 100% covered.
Get me a rope and we'll be done with it.

Hyper professionals, smiling fast, I was able to make my vital card quickly without any problem.

Boulevard de Champagne is not signposted nor the surrounding streets ...

Longer and longer for answers to a file that lasts since April
Marre

I have an illness that prevents me from driving, so I had to wait until the end of my husband's work to go because it was important. I live above Dijon, and I did not know that the security had moved or that the schedule had changed and suddenly I arrived 9 minutes later, and the gentleman sitting behind the door to the phone was not, I had to look to run while I'm asthmatic when a lady had just come out.
Frankly health insurance ...............

They lost documents that I had come to testify in person, not serious at all

Very very very difficult to contact them ..... and pay more! Fortunately, nice person once the contact establishes.

4 stars just for their responsiveness 2 times due to the incompetence of my box to do the necessary administrative, which has fucked me twice in the m *** 1 time for the recalculation of my IJSS and 2nd time for my leave mat (papers never sent I had 2 times 1 month 1/2 without payment so 0 !)
Fortunately that the security has been reactive and rummaged with the papers they already had Otherwise I could have waited a long time that my employer makes the necessary to unlock the payments !!

I did a complete health checkup. The staff is not always pleasant.

One star and again !!! It is well noted since September waiting for regularization for a young (my son) the whole file is complete but we are still waiting for the green light for the update of the vital card because it does not is more student when the parents ask for information it is necessary to have a power of attorney sign or we do not answer under the cover of the professional secret very bad quality of service

I went there to do a checkup at the examination center on the 1st floor. Friendly team, friendly, punctual, well organized, efficient ... Nothing to say

Very welcoming staff but unable to check any documents regarding CMU

Always listening to us for our tranquility, for our good. And help us understand and fill out our documents. Which is not the case for all organizations!

for weeks, impossible to join the services of the fund s.s Cote d'Or ...... ?? to get me a European card, Gala ..!

Loss of. Documents and I'm not the first one and ask you to prove it.
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No opinion on the place.
I just find it absurd to still have to send the letters by post.

I change my bank account, I ask by email the procedure to follow, not seeing it online. I do everything right and they give me my rib !!!! result obliged to send it in AR pfffff long live the French administration !!!

Be sure to drop off your records directly to someone to make sure they are not lost. Total immobility, we know why vigilantes are present, how not to fart a cable in front of so much incompetence.

Nobody on the phone very kind and listens she was able to help us it's top

my file was filed in August 2018 despite several site visits and 3 letters recommend this day no answer what to do?

The counselor I had on the phone was very rude. She was not listening to me and she hung up before I could explain my request in its entirety. Ashamed and deplorable!

They give you appointment and when you arrive they are on strike and they do not prevent mm, for the 29/01/2019 I hit myself 40 km of road for nothing, thanks for the punctuality.

I will put 5 stars in the social service of the security that accompanied me during these 2 years and a half, which were heavy consequences for me physically and morally. By cons I will put a zero pointed at the More

Hello, I had to call for a refund problem dating from April 2020.
I was quickly taken care of by a very pleasant hostess and the response she gave me was very clear.
So perfect.

Beautiful building, recent and well built, well located but also easily accessible thanks to the L1 of the Tram for example.