Cowan Supply, a Division of Hajoca

Cowan Supply, a Division of Hajoca Reviews

Reviews 13
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Just wanted to thank Cindy and Cowan for helping m...

Just wanted to thank Cindy and Cowan for helping me buy all the items to renovate master and guest bath. Purchased all faucets for sinks, bathtub and showers. Also purchased all porcelain tubs, toilets and sinks. Excellent service.

I've bought fixtures and hardware a few times at C...

I've bought fixtures and hardware a few times at Cowan over the years. They have a nice showroom and the price I paid for various showerheads, converters, etc. was better than the other local suppliers.

I recently bought a couple of vessel sinks on line and they failed to ship with pop up drains as advertised. Home Depot and Lowes didn't carry the drain with overflow valve except online and I wanted to install today. Ace hardware didn't have the part either. I went to Cowan, and of course the parts were in stock. When I complained about the price being significantly (10 - 15%) more than I found online, the sales clerk passed along a contractor discount that brought the price inline with those that I found on the web.

The showroom is nice for folks who are remodeling and need to get ideas. The parts area is clean and well organized, but caters more to plumbers and handymen as opposed to remodelers. Not that it matters, just setting expectations.

It's nice having Cowan in the area - I can count on them to have the hardware I'm seeking.

Top notch service. I called late on a Friday after...

Top notch service. I called late on a Friday afternoon and needed a part for an older faucet. Cindy helped me find the part and was able to have it ready when I arrived. Definitely my first place to call when I need anything going forward. Thanks Cindy!

When we moved into our home, we noticed that the t...

When we moved into our home, we noticed that the toilet lid in the master bathroom had been shattered. We wanted to replace it, and looked on the Gerber website for guidance. This is where we found Cowan Supply. They contacted the Gerber representative and asked for the measurements and photos of our toilet. I went to pick up the lid when it arrived, but when I got it home, it wouldn't fit. This was the lid that the Gerber representative had recommended as a fit. Cowan contacted the Gerber representative and there was a slow response to our request. Because of the inconvenience and long wait time, Cowan Supply negotiated with Gerber on our behalf to get us a new and free toilet replacement delivered to our home, and refunded us for the lid! We were so pleased with their customer-focused response. This company cares about its reputation, and I could not recommend them more highly. If things go wrong, they make amends. We will do business with them in the future. Special thanks to Andy at Cowan!

Cowan Supply, a Division of Hajoca

Cowan Supply, a Division of Hajoca

5