Coventry Citizens' Advice Bureau

Coventry Citizens' Advice Bureau Reviews

Reviews 58
4.2
Reviews 58
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Dear Sir/Madam,

Dear Sir/Madam,
I am not sure this is the right platform to channel my grievance. I am hoping my ordeal and that of others will be investigated by the appropriate authourity and necessary actions taken.
I would like the company below to be investigated:
Pinnacle Care Limited
Head Office
Wolston Grange
Coalpit Lane
Lawford Heath,
Rugby
CV23 9HJ
for negligence to residents; staff under-pay; under staff; racism; biased company laws; disregard employee rights and so on and so forth.

Best Regards
Tom

The Citizens Advice Bureau are really helpful. How...

The Citizens Advice Bureau are really helpful. However they are extremely busy. If you want to attend the drop in, be there for 8.30am to make sure you're seen. It does mean queuing for an hour but it's the best way.

They are really helpful, the only thing is you hav...

They are really helpful, the only thing is you have to wait in the queue from 8.00 am to get in at 9.30 to be seen pretty quick, you can't phone to make an appointment but once you're in they are very helpful.

The staff are very helpful but to even just get an...

The staff are very helpful but to even just get an appointment you have to queue up at 8 in the morning just to guarantee getting in the door at 9.30 when it opens you can't ring to make an appt but once inside its cool

Tried to call so I could make an appointment and s...

Tried to call so I could make an appointment and save myself a journey in case I couldn t get one, the phone line says we have to go in between 9am-4pm to book an appointment. I go in, midday and ask to speak to someone about employment and the girl on reception tells me I have to speak to ACAS, that only they can advise me on employment and Citizen s Advice don t give employment advice. I mention to her that I ve already tried contacting them multiple times to no avail. She then advises me that they can t speak to me about employment unless I ve spoken to ACAS. So which is it? Can they advise me on employment or not? Pure idiocy, waste of a journey and paying for parking to be shut away before I even get my foot in the door.

Coventry Citizens' Advice Bureau

Coventry Citizens' Advice Bureau

4.2