Courtyard by Marriott La Crosse WI Review

The room was clean, the AC unit was quiet and unobtrusive. The blinds actually block out the light. We woke up at 10AM, and it was still pitch black in the room which I find very nice. The only downside is the pillows are absolutely terrible.

We had an excellent experience here. I must say the room was average but the service from the staff was exceptional.

Clean hotel and rooms. Very friendly staff. Only issue was a slow drain in the tub.

Friendly staff, comfortable rooms, good entertainment options!

Clean rooms.with plenty of space, friendly staff also very efficient. Held our bags for us after we checked out.

Great place for families and birthday parties! We had a fantastic time and the staff was amazing! Food is always good as well!

Great location and service. We were up super early and Justin R took great care of us. Thanks for going above and beyond Justin!

Further on day 2 the cafe POS went down and the staff really did a great job with a plan B, to get everyone served! Job well done!

Marriott - please get to this location to help these wonderful severs out!

It was nice, but there were pieces of hair stuck to the shower head. Gross!

The hotel is well kept and conveniently located if you are doing business downtown. The only negative I observed at the hotel was with Justin, the front desk representative, who was rude, abrasive and not customer focused which is surprising for such a nice place.

Great place to stay, would definitely stay there again

I applaud to you all. Very professional, very courteous. Made me feel welcome and homebodied. There's a shuttle that will pick you up and drop you off at the airport in La Crosse and the hotel is just off the lake which the back yard is as stunning as relaxing. Just a lil caution that the doors to the rooms are very heavy and a lil force is needed to open them. But otherwise, the stay was great and if I ever came back to La Crosse, I would definitely stay here again. Cheers!

Perfect location to downtown pretty nice hotel. Not too expensive

Pricy and inflexible. Staff was kind, rooms were clean.

The hotel has amazing views of the Mississipi river. There is also a good range of restaurants around it. Nicest and most informative receptionist ever! He gave us tips on the highlights of the town. Highly recommended.

Nice experience overall. I was upgraded to a suite on the river, which was awesome (but keep in mind there are some wildlife sounds. Breakfast and high speed internet available for fare, on part with most other Courtyarfa

Nice view of the river. Quality room and quite rooms.

View was ok from the room. Lobby was nice and clean with friendly staff

Nice front desk personnel, but had an interesting smell in the lobby. Did not feel as clean as it should.

im a titanium at marriot. rude staff. smells like sewer all around the hotel. skip this one.

It's always quiet here. Its the best hotel I've stayed at in La Crosse based on many trips.

Our stay here was brief, but enjoyable. The room was very nice and cozy. The lobby had plenty of seating and delicious food at the bistro. The night staff was very kind and provided me with additional pillows and ear plugs (to block out the snoring of my boyfriend's mom). We had a great stay and would return again.

We were only stopping for the night, but the room was great. Comfortable beds, clean room, I had no reason to complain about anything.

Love this hotel... The patio is amazing, right along side the Mississippi River, sitting by the fire and enjoying a cocktail from the Bistro... A lovely way to wind down before a hot shower and crawling into their super comfy beds.

Horrible customer service. Did not honor codes provided for a ski race. Never book here. Will never use again

Great views. Rooms are very nice. Pool is big and has great views.

Great staff and very clean. Fitness center is very cramped though.

The rooms and location are great, the hotel lobby is stylish and the staff polite, I just hate how hotels are getting away from free coffee downstairs and making you pay for lousy Starbucks.

Very nice place and top notch service. Really friendly and clean. Stayed twice and both times were great

The front desk was very helpful and straightened out my account/rewards.

Very clean and comfortable. Check in and out was quick. Would stay there again.

I was in the Courtyard having some drinks with friends. It was a fantastic place to relax and have quiet conversation.

Updated facility. Would have given a 5 star, but a neighboring business caused the room to smell. Would try booking on the north side so you don't get the smell

Great location right on the Mississippi. Great room amenities.

The front desk person was bland when I arrived for my stay. Not very welcoming. I had to bring all the "nice" to the conversation. The server at the restaurant counter for breakfast was annoyed at having to help me the first day. Again, I tried to be nice but she wasn't having it. I figured that it was just an off day, but when I came down for the next morning she was even worse. It was a little busy and she didn't bother acknowledging me until I had stood there for five minutes. Again, she was annoyed at having to do her job and answered my smile and friendly questions with gruff curt responses. This has made me not even want to have breakfast here. I chose the Marriott because even though the rooms are a little dated, the service usually makes up for it. Not in this case.

Nice hotel and check in was easy. Near the river and couldn't figure out what the smell was but it ended up being the river.

Friendly and helpful staff, clean rooms. We would stay there again.

Comfortable room and bed. Convenient outlets and shower. Good location. Nice view from my room. Wifi worked well. Didn't try the restaurant. No free breakfast.

Nice place to stay for a business trip. Small, but clean room, and a nice view of the river.

Great staff. Sewer smells sometimes, but they cant help that.

The location was very clean and staff was very friendly.

We stay there every year and it seems to get better every year. Staff is friendly and responsive, amenities are good, Riverside patio is great and it's close to good restaurants and downtown Lacrosse. Can't ask for much more out of a hotel in Lacrosse, WI.

Hotel seemed to be in a bit of an industrial type area. Didn't seem to be the best area, but I was only at the hotel after dark. Room was clean. Lights all had an orange tint to them, so room felt old. Bed was comfortable for a hotel bed. Staff was extremely friendly. Would stay there again if in the area.

The hotel Lobby was recently renovated and is ideal for work travel. The rooms are nice, sufficient, but not overdone. The staff and check-in process was friendly and efficient. The location is ideal as its right down town and plenty of parking.

Busy place but everything was good. Wedding pictures outside but everything was ok.

A recent stay was a disappointment. First, no room was ready at the 3 o'clock check-in time. Could we just wait and have a drink in the "Bistro?" No, it didn't open until 5:00... on a Saturday afternoon. We eventually got our room, and found two comfy beds, one chair, one desk chair (no sofa or second comfy chair), and a ridiculously cramped inadequate bathroom. Oh yes, and a TV that took several steps to simply get to a free TV station. Everything looked new as if it had just been re-done, but anyone at the tiny sink blocked the closet door AND the door to toilet and shower. This was a room with two queen beds, but the tiny bathroom had only one towel rack --so extra towels were piled on the tub as there was no counter or any other place to put them. Very poor hotel room design and amenities.
In the morning I headed to the lobby expecting breakfast included in the $200+ room. No such luck! Instead the "Bistro" was taking orders for overpriced breakfast food, but only until 10:00 a.m. Sunday morning. I'll give the hotel 2 stars because everyone we dealt with was helpful and polite and the beds were comfy, but this hotel did not live up to my expectations, nor do I consider it a good value.

Nice location. Easy walking distance to points of interest, river walk, number of restaurants. Not too difficult to drive to after understanding one way streets and route around bridge.

Double Queen room was very roomy which made it comfortable for my travel group. TV included Netflix app so I did not have to connect computer to watch Netflix.

Hotel was clean, elevator was centrally located, and hallways were quiet, even near the elevator and ice machine/break room.

Bed not was comfortable unfortunately, and suspect was a broken mattress. Also the refrigerator was making noise so I simply unplugged it. Front Desk apologized and was also going to address both issues.

Children's pool birthday party! Good times watchin the kids have fun

So enjoy my stay and Midwest staff at the Lacrosse, WI Courtyard Marriott.Each and everyone team member is so kind with great attention to detail to ensure my stay is always comfortable and relaxing! Thank you Marriott for your thorough hospitality/tourism training program you provide your staff to ensure the I and others always receive the highest quality and consistent customer service!

I have had nothing but great experiences here. I have spent a total of 6 weeks in La Crosse. They do everything I expect, and then some. Always have great attitudes. I make sure I review the good more than the bad.

Fantastic staff. Above and beyond. Great pool. Dynamite location. I could live here.

Comfortable beds, clean rooms, but the pool and hot tub are rather small

Great room. Double queen was very clean and cleaning staff was great. Awful sulfur smell from near the railway station that permeated the hallways all weekend. Our card was also charged $50 more than what our bill had stated for a 2 night stay.

Very clean hotels with a friendly staff, great location and good pool and hot tub.

My father was having surgery on 2days in a roll. And the hotel personnel was so nice n helpful. The room was amazing and clean and comfortable. Thank you so much

Beautiful hotel! The room was spacious and the food at the restaurant was delicious!

Quite comfortable stay. Clean room, yet the window could have used a cleaning.

Nice location within walking distance to many good restaurants and bars. Rooms are spacious.

Walk over to the Breakfast Club for a Bloody Mary & breakfast in the morning.

Great view of the Mississippi. Our room was dated with wallpaper coming loose. Staff was great.

Great room, but our breakfast when ordered was cold