A recent stay was a disappointment. First, no room...

A recent stay was a disappointment. First, no room was ready at the 3 o'clock check-in time. Could we just wait and have a drink in the "Bistro?" No, it didn't open until 5:00... on a Saturday afternoon. We eventually got our room, and found two comfy beds, one chair, one desk chair (no sofa or second comfy chair), and a ridiculously cramped inadequate bathroom. Oh yes, and a TV that took several steps to simply get to a free TV station. Everything looked new as if it had just been re-done, but anyone at the tiny sink blocked the closet door AND the door to toilet and shower. This was a room with two queen beds, but the tiny bathroom had only one towel rack --so extra towels were piled on the tub as there was no counter or any other place to put them. Very poor hotel room design and amenities.
In the morning I headed to the lobby expecting breakfast included in the $200+ room. No such luck! Instead the "Bistro" was taking orders for overpriced breakfast food, but only until 10:00 a.m. Sunday morning. I'll give the hotel 2 stars because everyone we dealt with was helpful and polite and the beds were comfy, but this hotel did not live up to my expectations, nor do I consider it a good value.