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U
3 years ago

V.g

S
3 years ago

Location was good for proximity to our family howe...

Location was good for proximity to our family however not ideal for visiting Melbourne city. Room was very basic, not the cleanest, mainly due to very dated carpet, tiles, curtains etc. If you're happy with basic and don't expect much, then it's fine! The breakfast packs were cute.

H
3 years ago

Great hotel easy to park and very accessible . C...

Great hotel easy to park and very accessible . Clean and well maintained Staff very friendly and professional.
We attended a charity event put on by the hotel for a sick baby on the 7th October 2016. The room was tastefully decorated with beautiful flowers and candles placed in the centre of the table. The food tasted great and was well cooked and presented. Entertainment was very enjoyable with a visit from Elvis and most people were up on the dance floor.
It was a very enjoyable evening with families that knew how to behave and were not rude to the staff or intoxicated.
We are looking forward to the Christmas lunch

J
3 years ago

Rooms are very clean, and very comfortable. Cleani...

Rooms are very clean, and very comfortable. Cleaning girls are quick and efficient. The restaurant staff were so friendly and helpful, especially Stacey, who joined me up as a Montys member for discounted counter meal one night, and found me a microwave immediately upon request the next. Top service, and I would definitely recommend to others.

S
3 years ago

Good Family Joint

Good Family Joint
Just somewhere you can enjoy dinner with the misses while the kids bugger off down the play room leaving me n my wife some quite time
At least till the kids want something

C
3 years ago

Not a hotel. I've stay in caravan parks that are c...

Not a hotel. I've stay in caravan parks that are closer to a motel, hotel, apartment than this. No room iron, no room phone, bed head under construction, missing side tables ripped from walls. Room reverse cycle air conditioning doesn't function properly, swing blades broken. Not worth the money I paid. Would suggest they change pricing to $70 per night and give proper description of rooms. Very unhappy.

C
3 years ago

Staff- Friendly and Supportive

Staff- Friendly and Supportive
Room- modern & clean. Comfy large bed, awesome shower.
Food- large portions, great counter meals.

S
3 years ago

This was a very memorable day for everyone who cam...

This was a very memorable day for everyone who came that day. We all had a chance to catch up with each other and exchange memories and stories and had a great time with each other. We are all family and decided to have a get together to make more great memories of each other and those loved ones that have passed it was a lovely day

B
3 years ago

room had not been serviced properly..no towels, ba...

room had not been serviced properly..no towels, bath mat, face washers or included breakfast boxes. toilet seat wasn't attached and toilet roll holder had fallen from wall got back from dinner and TV wouldn't work. . reception was unattended at the time and no other staff could help. No phone in room to call reception to get help. Email sent Friday night not responded to yet (Tuesday). a friend in another room had no toilet paper at all

t
3 years ago

Wouldn't recommend this hotel to anyone. Horrible ...

Wouldn't recommend this hotel to anyone. Horrible service staff don't greet or acknowledge customers,they were to busy talking amongst themselves weren't very helpful when we did receive their attention. Food was just as bad as the service.

C
3 years ago

Awesome stay - very impressed by the cleanliness a...

Awesome stay - very impressed by the cleanliness and freshness of the room - staff were exceptional - helped my elderly mum carry her bags in - brekky box was an added bonus - bed were super comfy - VERY HIGHLY recommended accommodation !!!

A
3 years ago

Good meal even though we waited very long time for...

Good meal even though we waited very long time for desert, used plates were not cleared for nearly 1/2 hr then the desert icecream was melted by the time it was served, busy for Christmas lunch, sure, but none the less disappointing We usually get better. Perhaps it's just a one off. I hope so.

K
3 years ago

Nice

Nice

My brother and his family like this place. A bit quiet so that s a good thing.

D
3 years ago

Had a 40th function there. Female Manager looking ...

Had a 40th function there. Female Manager looking for any excuse to stop the night. She was out side looking for peoples in there cars drinking. She stop the birthday night early. Please dont have any functions there won't recommend to anyone. No refund on bar tab. Sad night. Never again. Anywhere but Coolaroo hotel.

R
3 years ago

Very

A
3 years ago

I am very disappointed with the service of the sta...

I am very disappointed with the service of the staff at the coolaroo hotel when I came to pick up my deposit on Monday morning i had to wait a other 30 minutes and i was late for work very dissatisfied with the staff at the coolaroo hotel