Consulado de Mexico, Fresno Reviews

Very good service and very attentive! Thanks for everything:)

They take a long time to answer to make an appointment and then they give you the appointment schedule and they don't attend you I have three hours here and they haven't even attended me

It's a shame they don't answer you when you call to set up an appointment, and if you go directly to the consulate they owe you back, so having an appointment is a shame.

If you want poor customer service , rudeness and be mistreated come to this place .Staff not knowledgeable about the services they are providing and expect you to do thier job .As someone who works for social services and refers people to this location I got to experience first hand what our clients have to go through . I am so disappointed by the quality of service .The star was part of my sarcasm since you have to rate this location .

In and out in less than 1/2 hr. Excellent service, thank you

Terrible ... They take a long time to attend you, they are not organized, it seems that they take care of one person and get tired and get into coffee to rest and return to attend the next one ... get to work as you should and quickly people leave of your paperwork

Waited two hours and didn't help me solve anything. Worst place ever

This place sucks big time!!! Find somewhere else to go

As well as cantinflas. As they say one thing they say another. They say they help everyone but not everyone

Very professional and quick service, Sandro helped me with my Visa and was very helpful and kept me informed throughout the process.
had a great chat with the security guard there as i waited to pick up my passport, they were all very friendly and welcoming.

i don't understand some of the negative reviews here, people need to understand that this is a consulate and things have to be done right, come in with the required documents and treat everyone with the respect they deserve and you'll have a very positive experience.

They do not answer the phone to give reports. you have to go directly and lose and waste more time ...

If you you want to get the run around this is the place to go!! When the phone lines go down you need to keep calling them till they get it fixed.. Hasn't happen in two weeks!! I also asked to speak in English and they will just hang up or transfer you.. Still waiting to schedule an appointment.

able to make an appointment m they gave it for the next day yegue a poko early m attended and already by the time k had the appointment avia left attend very well thank you very much keep doing

They work very slowly, 2 hours for 1 consular registration, arrive at 8 am and leave after 10 am

Very well now you are taking the procedures faster thanks.

They treated me very kindly, I left quickly and everything was fine, thank you for helping.

Slow service, not enough seating for people waiting. I was there during a minor holiday and they interrupted services for about 40 minutes while they brought a marching band, that added time to the already delayed paperwork. Just awful slow. People there were not very knowledgeable and friendly. Would give it 0 stars if I could.

La Sonrisa Incometax in Atwater even when you have an appointment does not respect your appointment, poor service and poor representation for the Consulate of Mexico, if they cannot provide a service according to the scheduled appointment, they should have offices to represent the consulate.

The old women who serve there are useless only serve to peel the tooth with the males but to deliver their documents to one they take a chingo !!

They never answer there phones and there really rude horrible service and website doesn't work I have been trying to make an appointment for the last week why do they even have a number listed. when you call the number they provide to make appointments it just hangs up

And I was lucky the 2 times that Bengo is very fast and very friendly ..... you just have to ask for your site and bring documents that you say that you just need to present and ready because when you ask for the site they give you oppressions that you will present documents and your choose

Excellent, very friendly and quick in service, they helped me in everything I needed

Great service and very efficient and even keeping the 6ft distance you must have a mask on all the time!

They took care of me very well thank you very kind all the staff there

I arrived at the Mexican Consulate at 7:30 AM, I lined up to endure the cold, 15 minutes later I passed the review, I was told that I should turn off the phone, they attended to me without an appointment because my diligence did not require it, 15 minutes later I was already outside of the Consulate.
What was wrong is that yesterday 7/12/2020 I went to the same Consulate around 12:30 in the afternoon and an employee told me to come back at 2:30 PM, but not without first hearing from a security guard she told me that He was going to help me to be cared for. I returned at the scheduled time and the same guard told me to return today at 7:00 AM, he had not used to print the document or to collect.

Nice people and very professional. Sandro helped me through my visa process. Very helpful and nice person. Quick service.

They are worth pure vrg, they are there to help and they don't even answer the fucking phone. Communication with the consulate must be easy

They need people to answer the phone calls, no ever picks up. It's really annoying..

What pisses me off the most is when you want to make an appointment, they last a long time to answer. Today and I talked about 30 times and nobody answers me. And when they answer you they treat you as if you don't know anything and with a lot of bad education. And so those who work at the consulate very rude with one and also treat you as if you know nothing and you have no education when they have no education on how to treat people. And now they have a rule that no one but the person who has an appointment can go inside, and if it is okay so that it does not become so much aboroto but they are not fair to everyone. I was not told to spend a day that my husband had an appointment and I had to wait with my baby chikita outside and also another lady with a newborn who did not let her in. But then several men arrived with 3-4 children and grown up and let them all pass. I do not say that they tell the children outside because it is dangerous but that they want that lady or anyone who takes their children to change their appointment and that they return another day ALONE.

Terrible service, employees brought from Mexico, poorly organized ....

Not bad cervisio I have hours yamando metrasfieren iya wait you hang you worst worse than mexico I have years is seriously

Very rude security guards, entitled even. Also overheard a woman asking the guards to turn people away because she didn't want to answer questions that a flier could and to just pass out the flier instead.

I paid $95 dollars for a document to ensure I don t pay fees for my furniture that I m taking to my house in Mexico when I crossed the border. When I arrived I was told because of the document I must go to a different entry which was 2 hours inland, which I was never told at the consulate. There I was forced to pay $1000 to leave Aduana, without the payment I couldn t leave back to the US or forward into Mexico. I was held outside from 6am to 5pm as cars past me with all my cargo.

This document is worthless and I was extorted at the border. The consulate lacks information and communication, thus putting your life at risk by being targeted by people. I anticipated to past through Tijuana at dawn with this document to be discrete for a reason.

It took me 6 months to get a appointment, then it took us like 4 hours to do a double nationally for my daughter. A REAL HEADACHE!!!

I did not have an appointment and they treated me very well to all of the Mexican consulate

Horrible treatment and Delo worst workers hopefully take out the people who Disen q work are rude @ s rude @ s and arrogant ext ext, it hurts me to be from Mexico

What are these people doing they never answer the phone this has happend to me multiple times!!! HORRIBLE customer service.

A service pesimo as they like to lose the time of the person in spite of having appointment to last 3 to 4 hrs I do not think it was necessary if organixaran better

Awfull service no point on showing up with a appointment takes them 3 to 4 hours to give a passport Their service for handicap persons is even worst parking sittinting Etcetera

I do not know how they offer allude for the countrymen and they can not even identify ... I went with my brother of 32 years of age to take out his registration he urges me to be able to grab him health insurance .. Carry his papers that are occupied and wait 2 hrs and the ultimp left me that I occupied one. Letter of tutor for how to adopt it .. !! My brother is American siudadano he wants to claim to allude him in immigration .. without ID I can not eat anything ... THE CONSULATE DOES NOT WORK YOU DO NOT ALLIDE THEM EVEN IF YOU CARRY THE PAPERS QE TW ASK ... JUST LACK QE ASK THE DNA LETTER ..

The customer service has improved a lot, the staff is more trained and efficient.

I don't go to Mexico anymore aki chinan equal k aya

Since I want to communicate with him and they don't answer, I went to the DNV to take out my license and they told me that my info doesn't come out in the system

Very good location, and excellent service, fast and efficient

I have about three weeks trying to schedule an appointment but it is impossible the only answer I get is that I have to call every day or I have to spawn the calls for each week that was the last answer of the person who answered me in mixtel, of course I already tried it online but it was not possible. It is a sadness that at this point where technology is so abandoned the consulate of Mexico continues with the same ineptitude. I think there is no way to give it any rate because I have not been able to receive any service so they do not deserve even a dash.

I am trying to schedule an appointment to renew my registration because it will expire. No one answers. He says: all our agents are busy

After many years working in Australia and Spain, we retired in the USA. Our experience with the people were mostly positive. We were integrated in the society and our complete social life is American and Latin .
After 11 years of good life in a great neighborhood and mostly good times with our tenants we are very disappointed about the inhumanity this country is showing with its immigration politics.


Thank you and may good bless the people we met in the Mexican consulate in Fresno.

Does anybody know when to bless a merced or planada california

Very good service, friendly staff, good organization.

Very good service, and they have improved a lot in the waiting time

i called their automated phone system to make an appointment and they suck waited 15 minutes on hold to talk to someone and no one answered. Their website is worse cant even send them an email. Called the Fresno number also and no one answered. Its useless to get through to them.
If there was a half a star option id click that one. Worse service ever this is an important matter to my parents and there is no way to communicate with these people to make an appointment.

I believe that is masorganizado and service is more agile

My sister call to make an appointment one day ago ( 1/2/2020) and the lady that answered the phone was very very rude. She hang out the phone after my sister asked her to repeat some information because she couldn't understan what she said. I do not why they are this way.They are there to help no to be rude or humiliate people.

Bad service the people who work here are very @ #% # @.

It was a great experience everything went quickly and without complications ...

Disagree they did not accept my Mexican license for registration

I went to the consulate yesterday to renew my passport and all the workers were very friendly and very patient including Oswaldo the person who helped me, being very patient when I asked him questions.

The people who work in this very arrogant place, I would like them to be nicer.

I have weeks asking for an appointment and they only know how to say: at this moment my system does not allow me to make an appointment if you like, you can talk to us in the next few days to see if the system allows it ... what a bad system ... and the phone number Fresno is always busy ... totally bad service.

The office space is pleasant. Service isn't perfect, but it's government.

the worst sevice in the world never answer and apart they have very bad way to attend hurts of being civilians! so much as they are announced in the upper central valley !!! ; (

They are already open! Good and fast service. By appointment

Thank you very much. The Fresno consulate fulfilled all my respectful expectations, from the person at the entrance to the person who delivers the documents, ignore the bad commentators live their own experience. I recommend them to. 100%

They attend quickly and are friendly is better in the mobile consul

The net takes a shit and the truth pure obstacles do not move the taffy

Very fast service. Easy to get to. Clean atmosphere and not over crowded anymore. I'm glad our Hispanic population is being taken care of.

Pork to make an appointment so many things they ask for and they don't even give it to you when the call is cut off and we never get in the way with that machine.

Hello good morning a question I can travel within the USA with my Mexican passport.