conicelli honda Review

George was pleasant and great to deal with. No pressure and was willing to work with us. Easy deal to close.

thanks to becky she helped us get the vehicle that we wanted and was very informative .over all very good experience

I live in western Colorado and I have ordered parts for my 2004 Honda Pilot from Conicelli Honda on multiple occasions because they have a great selection of parts on hand, prices that beat everyone else I have come across and quick and dependable customer service! I needed a part for my cooling system and I needed it ASAP and they got it to me faster than my local Honda dealer probably could have and for less money! Keep up the great work Conicelli Honda! You've got a repeat customer with me!

I bought a new 2020 Honda Accord EXL and traded in my old vehicle in 1 visit. The process was fast and efficient. I felt like I was among family. The sales associates were top notch, they gave me the best pricing from the start. There was no sales pressure at all. Great experience!!

Service person (Steve Smith) knowledgeable, concise, friendly, willing to explain the "why" behind recommendation. Entire team has kept my car running with minimal repairs. Been a long-time customer (10+ years), and remain grateful.

Finally got my dream car!!! Thanks to Darnell, I was able to get the car I've always wanted without breaking the bank. It was truly a pleasure working with him!!!

I went there for a new car purchase and when I didn t reach an agreement on price point, manager came as usual. Everything was ok until manager started talking rude with me and asked whether I am on visa or citizen. I don t think this was appropriate and legitimate for him to ask such questions. Earlier I gave 4 stars but now reducing it to one.

Bought my new CR-V here and had a wonderful experience with Julio! Very friendly and helpful but without the heavy sales pitch. If you come in to browse the showroom you do need to go back to the front desk to ask for assistance otherwise they won t necessarily come up to you because it s a busy place. Also- no dumb dealer sticker on the back of my new car which I really appreciate!

Tone Hicks is phenomenal! Tone helped my daughter s best friend purchase her first brand new car!! It s a college graduation present to herself! Tone is knowledgeable, very helpful and informative!! He answered all our questions, eased the young buyers mind and what I liked the most, NO SALES PITCHES, NO PRESSURE! NO STRESS!! Tone is very funny which made the car leasing experience feel like we were sitting amongst a friend having a good time! Go see Tone to lease or buy your vehicle!
I will!!

Honda's service department is SUPERIOR! The department runs like a "well oiled machine". Your team is efficient, thorough, courteous, and responsive. I've been a loyal customer since the purchase of my Honda Fit 10 years ago. Thank you for helping me to be safe on the road.

Unless there's absolutely no way you can make it to another Honda dealership and you're dead-set on a Honda, I'd never recommend Conicelli Honda. I went here on a gorgeous Saturday morning when there were only a handful of other customers. Despite the beautiful weather, I spent 30 minutes on the lot before I ever saw a single salesperson. When I finally flagged him down, he yelled from a distance that "No one is going to help you out here" and to "pick out a car, write down the number on it and take the number inside to get help." In other words, if I did all of the work for them, they'd take my money.

When I went inside, the receptionist glanced at me, muttered a forced and reluctant "Hello" and then immediately turned her attention back to a personal conversation with a salesman. I walked over to the brochures and started thumbing through one while they continued to ignore me. After five minutes, I walked over and stood right in front of the reception desk. However, I was still ignored for another minute or two before I left.

I went to Conicelli excited to buy my fourth Honda. I left Conicelli knowing that there is no way I would ever recommend Conicelli to anyone.

My wife and I have always found Conicelli Honda a pleasant experience. Our sales associate, David Stephenson, has been our go-to person for decades. He, along with the entire Conicelli staff, have always made the buying/leasing, as well as the maintenance experience, a friendly, professional and neighborly experience. A very positive experience across the board.

I LOVE MY CAR! I want to thank MIKE SALVO at Conicelli, along with the other helpful folks in the Certified Pre-owned sales!! Hunting for a replacement car after an automobile accident was very stressful and overwhelming at first after visiting 2 other local Honda dealers. But after my friend recommended checking out Conicelli, my husband and I got the BEST package on a 2010 Honda Accord. It's like brand new but without that price tag. Mike was super friendly, helpful, patient, and as soon as he showed me the accord I knew that was "MY CAR". Mike was with us every step of the way while I had to figure out my insurance claim and get this car in my hands. I'd send everyone I know to get a car from MIKE SALVO at Conicelli. Ask for MIKE SALVO!

A great friendly place to buy your next car or have it serviced.

This best dealership i have worked. With. Sales man. Chaile BLUE. WAS VERY PROFESSIONAL. EVERYTHING. WAS. AS IT SAID. I HAVE HAD BAD EXPERIENCES. WITH. INTERNET. LOOKING FOR. 2017 HONDA ACCORD THIS MAN. WAS ON RGT ON TIME. I GOT A VERY GOOD DEAL BUT WHAT WAS MORE. IMPORTANT. MR.BLUE NOT ONLY GOT ME A GREAT DEAL BUT MAILED ME OUT EXTRA KEY. AND IMPORTANT PAPER WORK I LEFT IN MY OLD VECHLE. NEXT DAY. HE. WAS A MAN OF HIS WORD I STRONGLY SUGGEST. ASKING. I. LEAVE 5 MINS AWAY FROM HONDA. BUT I TOOK A CHANCE. AND DROVE. 45. MINS TO HIS LOCATION. AND IT WAS. WORTH THANK YOU SIR

I don't know why it had 1 star, great place and good service may be some issue while providing the feedback.

Bad service department. No communication between staff, I call 4 times and get 4 different answers to one question. Main line gets my money now.

Great experience at Conicelli Honda. First time buyer, they made it feel very organic and not sales-ey in any way. Very comfortable experience. Julio Garcia was quick, very knowledgable, and worked with me every step of the way to give me the best options. Would recommend Julio and that entire team to anyone looking for a new car! Thanks guys!

Michael Maxwell and Charles did an excellent job in getting me inside a brand new CRV lease! Almost went to another dealership and picked up the CRV. They are worth the visit!

Why go any where else these people are hands down the best in the business

My 2018 Honda CR-V feels like very new after the service. Excellent service and great staff.

I am happy with my experience with Conicelli Honda. Special thanks to Paul Caltabiano for his help.

I had the best experience at Conicelli Honda. My sales Rep Ron Horne was the best he got me a good vehicle for a great price! He was very patient and was willing to try whatever it takes so that I drove off with the best car for my budget! I would definitely recommend all of my friends and family to come here and get their dream car like I did!!!

I purchased a 2nd car from Ron Horne. As with the first, his service was examplary. He ensured the car was exactly what wanted and set things up for a smooth delivery process.

The best service dealership ive ever used. Waiting area is great. Prices are very reasonable. I never feel like im being screwed.

Great staff
And managers are exceptional
Amazing service before and after I bought the car

I got a 2015 Honda Accord EX-L from Conicelli Honda. Great Service and Great Price. I spoke to at least 4 other Honda dealers and Conicelli was able to match the price and give me a good deal and also they had the color I asked for. Jackson (sales rep) was very patient and clearly explained all the features of the car and made the car buying process a smooth one. They were not pushy and I took my time to make the decision. Hoping they continue to offer good services for the Maintenance of the car as well.

Great Sales Force and a fantastic Service Department.. One compliments the other! A nice place to so business!!

Not happy this time around. No one came out to provide assistance until we were leaving. Went to another dealership.

My salesman was great and so was my experience:) Love my cr-v!

If I could rate them 0 stars I would. Their service team is an absolute joke. Dan in service specifically is a piece of work. Called with an issue and was laughed at over the phone. Had work done to my car about 6 month ago at Conicelli and had my engine mount replaced when I had to change my block. I didn't like their service then so I went to Piazza Honda to get my car serviced. I was told that my passenger side engine mount needed to be replaced. I was confused because Conicelli replaced that one. Cross referenced the part numbers and in fact it is the same mount in question. Piazza Honda said that is the original part still on the vehicle. This doesn't end here. Conicelli will be reported to the BBB for fraudulent work that was never done and they will be hearing from my attorney. Also reporting you to Honda of America. NOT A NICE PLACE TO DO BUSINESS. SCAM ARTISTS!!!

I went in on a week day there were hardly any customers to see a used Honda CRV. The Gold Star sales person turned his computer towards me to look for the car as he is busy with his cell phone. I test drive one and asked for the bottom price . he said he will speak with manager. The rude manager came after 5 min and said there is no negotiation. Never went back though they called me several times. I found a better car at a better price nearby . Never recommend Conicelli Honda to any friends/relatives.

Great service, new and improved waiting area. Updated service area which is easy to drive into.

The only thing wrong that happened was I called the dealership, and for the maintenance I needed, they would only charge me labor, no more than $200 at that moment. 38 dollars or somewhat close to that More, big deal. Safety comes before anything else. I needed new brakes and rotors and I went out and bought them. I was astounded and grateful by the fact they were able to Use the parts that I bought. They did a great job the car is so smooth to drive now.

Sales department sold us an extended warranty, telling us it covered tire blow outs, nails, scratches, dings, etc... Two nails in tires, and small parking lot scratch is refused to be covered. Complete scam! We love our Hondas but will never by from Conicelli again. Which is a big lose for them because we have an 18 yr old & 17yr old in the market for cars.

Came into Conicelli Honda looking for a used car. Rob Horne worked with us to find the best match for our budget and taste. Everything went well from introductions to handing in the paper work to getting the keys. Would definitely work with him again.

Terrible service. Went to the to fix something that broke again sooner after they fixed it because of the terrible job that they did. Went to a much more reliable mechanic to fix it again who did a way better job and charged a much more reasonable price. Workers here seem to not know what they're doing at all.

Always good service...if you have a Honda, there is no question that you should be going to a dealership for inspection and repair. Also, front desk helped with some discounts.

This is a great place to buy a car. I got a Honda Accord. And my sells person Mr Tone Hicks was great and extremely funny. I got a good deal on my car. And I'm satisfied with my car and service. Thank you very much.

1st time buyer Great staff and awesome Service Tone Hicks was the Best

thats awsome service advisor Brian ly is awsome , he is nice great helper and knowledgeable. i was in service dept today and he helped me to make sure i get the best service for the money. thanks brian ly.

I'm so pleased with my purchase and all of the help that was offered to me while searching for my new car. There aren't many places that offer great cars, great prices, and great customer service, however, Conicelli Honda is one of the few that does. Lauren Garvin was amazing at helping me with my new car, from start to finish. Everything from her personality to her knowledge of the vehicles and the process was so comforting and reassuring. Thank you Lauren Garvin and thank you to the Conicelli family!

Currently have a lease with these guys, horrible experience. Every time, you call for anything, will get the run around. Counting down the days for this lease to be over and move on some where else

I met Christopher Schlear, from Conicelli Honda, and let me tell you this man is a God send. I'm used to the ol' run around and intimating schmuch but this man was a God send. He was so kind and guiding, I've never felt more comfortable and appreciated. My own father couldn't make it so it helped that he had the same burly (all be it Sasquatch) appearance with soft kind eyes. I'm glad he was there in my time of desperation and I hope that we can do it again sometime.

They keep harassing me. Calling me 3x back to back after my 1st (and ONLY) service there. I was in the middle of a work meeting when they called me back to back. I thought it was family emergency. I gave them online feedback about that experience. You know what the did?? Called me the next day at 8:15am 4x in a row. Are they unable to read? Do they not understand contact via email means no phone call. I requested a follow up email only, yet the became aggressive in calling me. This is borderline harassment. I've never had to do a review like this. BEWARE OF THE STALKING! I will never go get my car serviced here and they are the closest now to me. I'll have to go to Piazza in Springfield or something, at least they dont stalk you and harass you. I had to block the number. Poor experience. They actually get 0 stars. Life long Honda owner for 20 years now...Never again will I go to this dealership!!! I'm not sure how they are getting these good reviews...maybe shady post by friends and family....BEWARE!

***Update 24 hrs later*** Still awaiting an email response from this place. I see the social media person responded to the post...you'd think someone would have reached out via email, since they have it (given at service appointment and in the Honda Service survey). Nothing from the Service team via email this far. Lori, it looks like either your co-workers don't care or your response was constructed to appear the matter has been resolved. **Remember, this post is strictly an opinion** However, in MY OPINION, I WILL RIDE BY THIS PLACE ON RIDGE PIKE AND JUMP ON 476 TO SOMEWHERE ELSE THAT WILL ACTUALLY DO THE RIGHT THING. I ACTUALLY HAVE AN APPOINTMENT AT ANOTHER HONDA DEALER IN TWO WEEKS. IM GETTING A FOLLOW-UP ON THE RECOMMENDATION MADE BY CONICELLI HONDA. #notwastingmytimeormoneyonconicelli
#poorservice #dobetter

Was really fast. I was initially there to drop my car off for A/C diagnostic I had scheduled the following day, but Mark said they could squeeze me in that same day. They ran the diagnostic and replaced my condenser. All in all, I spent about and hour and 10 minutes there and drove away in my car the same day. Mark was great. Fantastic customer service.

Got excellent service here, and staff saved my trip. Am from canada. Thx a lot folks. That was 6 july17

Had an exceptional experience here despite being broke and unable to actually buy a car. Had a lovely time with the handsome and knowledgeable Chris Schlear. If I do buy a car it will surely be through him

Gena coghlan is a gem to work with. She made me feel like I was buying from a friend. There was no pressure to buy anything, even from mark hammond who I was dealing with first and then was sent to gena because I was looking for a used vehicle. They are more concerned with what I was comfortable in then selling me the most expensive car. Gena also made sure some personal items I left behind are being shipped to me as well as some touch up paint from honda. It was a great experience.

Kind employees who truly go to bat for their customers. Phenomenal service, and more than fair pricing. I will absolutely be a returning customer!

Always professional and efficient in service area.

When I need a new car and great business like customer service and care, I choose the Conicelli Dealership. The selection is vast which enables me to find what I want and take delivery the very same day. The sales people are knowledgable and listen to your needs to make sure you buy what you want and can afford.

They were awesome and helped me get the best car for me..

Hands down the best car buying experience I ve ever had. Very happy customer!

Friendly and straightforward salesperson. Got a great deal on a new civic. Love the car.

Came in for a test drive & was greeted by the most professional, genuine, and over all wonderful salesperson, Becky Coburn. Not quite ready to commit to the Civic Coupe yet but when I do, Becky is my girl.

I ordered genuine Honda parts online. They answered my questions promptly and shipped promptly. Plus best price I could find.

Conicelli was great when it came to buying my first new car! I worked with Dana and Kristina and they were nothing short of excellent! The price was fair, the employees friendly, and the service great! I came back with a defect on my car and they went above and beyond in getting it fixed as best as possible. They wanted to make sure I was happy with the purchase and I was! I recommend Conicelli to anyone in the market for a new Honda.

The only thing I would say that I didn't like is that their outsourced call center who calls about a follow up survey is just one of the most annoying parts in the process. They call from a restricted number (which I usually don't answer) until finally I had had enough. They called 18 times in 4 days. I figured that was a little bit overkill. I work in a call center. Our policy is 3 times and quit so I was just slightly more than "annoyed" at that part of the process- but that's more about the company they outsource their survey reviews to. Conicelli themselves is great.

Duration of service as quoted at intake. Appointment began promptly on arrival. Friendly staff and appreciate the personal attention from an associate to review the service appointment findings.

Service is great as usual. Extremely quick and painless. Conicelli Honda runs like a finely tuned machine, plus they do excellent work.

Great Service. Smooth experience. Very happy with my purchase

The parts department works fast and correct mistakes right away , Wayne's is profesional and always willing to help. I'm constantly by parts for customers, friends ,etc . Conicelli Honda is the place to get Honda parts orders, "you can count on it".

Ask for Gideon! My first experience with Gideon started with picking up a fleet car. He treated me with utmost respect - and I decided then and there that when I bought a car, it would be from Conicelli (and of course Gideon). Yesterday I bought home a brand new Honda, and Gideon took care of every facet of the transaction - finding exactly the car/options/color I wanted, setting me up up with insurance quotes, and taking care of my fleet car return. It doesn't get better than this.

Becky was totally awesome, I am always looking to send people her way!!

Great place to purchase a car. Friendly, fast, no pressure to buy. David Stephenson was our sales guy. He really went the extra mile to make sure we were certain about our purchase as we were from out of state. My wife loves her new suv.

Repair staff was good to deal with and helped us resolve several issues that the prior mechanic caused.

Went here to get a key made. Spent about 5 hours at the dealership......you do the math.

The service was very friendly. The staff was knowledgeable and considerate of my every need. I would recommend anyone and everyone to go there when buying/leasing a new car.

Had a very positive experience with Erick in sales. He was personable and listened to my needs as a buyer, without being too pushy. Bought a new CRV!

Had a fantastic experience purchasing our 2020 Honda Passport at Conicelli! Monica and the entire team was nothing but helpful and sent us home with the perfect car!

Firstly, I really enjoyed my experience in purchasing my car. The salesman was friendly and did not pressure us at all.

However, there seems to be communication issues between different people that work here.
The problem comes with an interaction I had when I brought my car in for service today. I received a phone call telling me my car had to come in for 6 month service. When I showed up, the man at the car service desk told me I was not due for any service. I asked him to take a look at my tire pressure sensor since it has been on incorrectly for 7 months. When the service was done, he informed me that all of my tire pressures were low and they fixed that for me. That was nice of them, BUT when I tried to explain that the light had gone on and stayed on even when the pressures were okay, I was not listened to. It was very clear to me that I was not going to be listened to by the tone the man used.

I would have liked to be able to explain that I had already been at this service center last summer with the same faulty tire pressure sensor. I was told then that all my tire pressures were fine and that the sensor was incorrect. I was specifically told that if the sensor came back on to bring the car back.

All in all, it should be obvious that I am simply upset over a small interaction that occurred today. In the grand scheme of things, it wasn t even that bad. BUT I do not like to not be listened to when I have a legitimate problem. I also don t like feeling like an inconvenience.

It was very nice experience with conicelli honda service department and conicelli honda parts department.

My 2nd time here. Very professional and fast. Will be returning

If you are looking to buy a Honda in the Philly area, Conicelli is the place to go to. I have been to a couple of Honda Dealerships in the area and the experience at Conicelli was by far the best.

All their sales consultants are real nice. I was initially helped by Nick Brown for a lease on the 2016 Accord. The experience with Nick was great - he helped me in every way by giving information about the car.

However, I decided to buy the car instead and was placed under Lloyd Bock. Lloyd was very patient in listening to us and understanding our needs. He always went the extra mile to make me feel comfortable at every step of the car purchase. I would definitely recommend Lloyd at Conicelli if you are planning to buy your next Honda.

I truly dread the car buying experience.....with that said, Conicelli Honda made this experience extremely remarkable in a good way. They had me pre-select vehicles, that I would be interested in, I test drove them alone....and within an hour was signing the documents to purchase the vehicle selected. Mr. Charlie Blue was an exceptional partner in this experience.

I leased my first car from Tone Hicks. He didn't try to oversell nor did I feel like he was trying to take advantage, as I am a young college student. It was a pleasant experience and nothing like the horror stories I've heard about buying a car. I initially went in expecting to leave out with the base model Honda Civic LX. However, I walked out with the Sport model that I really wanted. He considered my budget and made the deal work for me. He answered every question I had and I left feeling confident and very happy. I will surely return to Tone once my lease is over and I will refer anyone looking to get a car to him.

I was very pleased with Conicelli for the past 9 years. We bought our Honda CRV "new" in 2010. It had electrical problems recently. We just found out that the car we bought NEW - had been in an accident several days before we bought it. We found out the bumper wasn't even a genuine replacement part. The paint overspray was sloppy and nothing was put together properly so that lead to rust which was interfering with the ground on the elecrical system. 1000 dollars later it seems to be working, but at least this honda dealer was upfront and told us he couldn't guarantee the fix was permanent. Coicelli Honda got this car for us from a place called boardwalk honda BMW Acura in Little Egg Harbor NJ. One of you are frauds! Buyer Beware! The new car you buy from them may not be new afterall!