Excellent customer service. The best in quality chicks, animal feed &hay. Easy parking, but the best part is that it is just a fun outing. I live to go and view their beautiful coy fish and garden displays. Wonderful items for my cat and their birds ( for sale) are so beautiful! I could spend a whole day there! This is my favorite place to shop.
I get chicken feed, dog food, and straw here regularly and it always goes smoothly. Every chick I've bought here has been healthy but last time they gave me two that were the wrong breed and they don't accept returns of live animals. Still a great place, just remember to double check your chicks before you leave the store.
We've been a satisfied customer for years, until today. We picked up a few Turkey Poults from the Pleasant Hill location yesterday. We didn't get to pick them ourselves due to covid, so they picked them and put them in the box. When we got home, it was obvious one was on the fritz and even with our efforts it passed. Called to see if they would do a same-day exchange, nope. Please let people choose their animals, so this is avoided in the future.
I have very little experience with this place. One visit. I give them 5 stars because everyone I dealt with there treated me kindly. They were professional and courteous yet friendly and inclusive.
Pet supply they sell almost everything you'll need from small nocturnal animals to horses and cows it's good when you have a 10-year-old that wants everything it's like a One-Stop shop for animals
Would not go here any more. The starf is very rude and bossy. She did not let us choose our chicks and said (without a mask )" everyone is the same". She gave us ill chicks. The worst, She threaten us to buy the lamp and coop, saying "if not, she will not sell the chicks". I have never met such kind nonsense sellers in the bay area.
Awesome place ! Family environment, all the workers are SUPER friendly! Wife selection of things to choose from; you can buy supplies for literally any animal you could possibly own here. Definitely will be coming back for all my doggy needs!
Helpful, knowledgeable, friendly staff. They have a wide variety of feed in various sizes so it's really convenient to get the amount you are looking for. They also had live broiler chicks that were well labeled and truthful and kept in healthy, comfortable conditions.
They even offered to help me carry my bag to my car! How wholesome is that?
We got 4 baby chicks from here, they are doing great!
concordfeed.com
