Columbia Honda Review

These guys are great to deal with. After having a bad experience dealing with a different Honda dealership, I came to Columbia Honda. I was treated well, with respect, given a great price for my trade, and for the vehicle I purchased, and the process went very smoothly.

Autumn Hall makes getting serviced at Columbia Honda a breeze. She listens to your needs and moves on them very efficiently.
The overall staff is both friendly and helpful.
Great experience!!!

From the start, Columbia Honda was competitive with their price and they stayed competitive and won my business. Ryan Ewing was awesome to deal with! He did a great job of communicating the latest price and it was a "no pressure" experience. It's no wonder he's got a ton of great reviews. If I'm in the market for a Honda, I will be calling Ryan at Columbia Honda first. For being the new guy, Chase Anderson was very good and had a great sense of humor. He was fun to interact with and did a great job of showing me how to use the cool features of the vehicle I purchased. Nick Costanza was also excellent with handling the finance side of things. Considering that it was around 9pm when we were wrapping up, he was very patient with answering all my questions and did a great job of explaining certain things like gap insurance. I had a great experience and I definitely recommend Columbia Honda.

I have been regular customer for all my car service needs , I own three Cars and all are taken good care by Columbia Honda Staff, Genuine Parts and fluids, reasonable prices and pleasurable experience. Thanks TJ and staff

Always an easy service experience. Work is done quickly, service reps are friendly and helpful. Waiting room is comfortable and it s easy to make an appointment.

Recently purchased a vehicle there. Danny, Michele, and Nick, as well as everyone else, were great to work with. Responsive, straight-forward, and made the process really enjoyable!

I am very dissatisfied with Columbia Honda. The experience as a whole wasn t good. The dealer was rude and knew nothing about the car he was selling. The vehicle has more wrong with it than they said. They obviously never ran it through the shop. There was a rodent nest on the motor under the plastic cover!! They refused to fix the fog light because it isn t a safety issue. I contacted my sales person, Dennis about the car stalling all he said was to go to service. They don t want to fix the issues I ve presented them with, would rather mail a check. I ve had the car for almost a month and still don t have the title. If I could give them a negative review, I would. I should have gone somewhere else.

Best car buying experience I've ever had! Fast and efficient and very professional. Thanks Trent, Dave and Nick for making it awesome!

Great experience from booking the appt. to the time I paid. Left feeling confident and happy with my technician, Mario, and rest of the service team.

My son, who is young (20 at the age of car purchase), bought a car from Columbia Honda. The sales person is Bill Shelton. The car was programmed to not go over a certain speed limit. The car audio system was programmed to not go over a certain volume. Cody, my son, figured this out and called the dealership many times. They do NOT return calls often. Cody finally was able to talk to someone, who told him to bring the car in and they would fix it. Cody went to the dealership and was told it would be HUNDREDS of dollars to fix. This company takes advantage of young buyers. Bill Shelton is a dishonest and unprofessional employee. Do not go to this dealership.

Did my oil change and airbag recall in reasonable time

Great experience buying my Honda. Chase was a great salesman.

Best prices in town on the tires for my car. Service department is always courteous, car was in and out.

Fast and friendly service. Will get all service to my Honda here.

We just bought another Honda Pilot from Columbia Honda. We love going there, everyone there is super friendly and helpful. Michele Benjamin is my favorite salesperson, she is very knowledgeable and always goes out of her way to make your experience pleasant! They even have a tech guy (sorry I can't remember his name, but you know who you are) he gave me a lesson on all the nifty little gadgets on the Pilot. I highly recommend going to Columbia Honda if you are considering buying a Honda.
Thanks again Columbia Honda for an awesome experience!

Best Service Department I've ever experienced! The shuttle service is a plus. Clean Reception Area and Great Snacks.

Last year, my wife and I purchased a Pilot from Columbia Honda. It was our first experience with them. We had a great purchasing experience overall. Because of that, I went back last week to look for a car for myself. While I was there I had a few minor issues with our Pilot I wanted the service department to check out. The service was quick, resolved all issue and I didn't even get charged for the visit. Now that's service! I don't usually love dealing with dealerships on service and repair, but Columbia Honda is changing the way I think about it...

Karon did an excellent job helping my find the perfect vehicle that matched I was hoping to find. Columbia Honda also went above and beyond to make sure I was happy with my purchase after leaving the dealership. They stand strong behind their cars and I have nothing but marvelous things to say about my experience! Thanks again to KaRon and everyone else involved in the service department, as well as Mike the general manager. I will be back next time!

I worked with Doug Walker who did an outstanding job. He took the time to show us not just the kind of vehicle we finally purchased but other models as while we browsed. The sales process was smooth and completed much sooner than I expected. I was actually able to take the vehicle home that evening after deciding to buy it that same evening. Doug did not lay on the high pressure sales pitch, was responsive to every question I had and provided straight forward answers to my questions. After taking the car home, I decided the nest day to buy some accessories so back to the dealer. Again, great help from Doug and Randy in parts. Couldn't be happier with the purchase and would recommend the dealer and Doug to anyone considering buying a Honda.

Let me start this off by saying that I live all the way in St. Louis (a 2 hour drive roughly) and was in the market for a new 2018 Honda Civic Hatchback in a rare Sonic Gray color. Though I was able to locate one in my city, it was sold to someone else the same day I test drove it... and I'm a slow shopper so I was talking to a couple different dealerships about prices and models. Other dealerships had tried to sell me on the vehicles they had on their lot, but those weren't the trim levels nor color that I wanted.

Enter, Doug Walker at Columbia Honda. I had mistaken a silver car on their inventory as the Sonic Gray that I wanted and that's how we got to talking. This guy even recorded a personalized video of a car they had on their lot to give me an overview of the trim level I was looking at. The only problem? The color wasn't right.

Well, Doug was extremely helpful and went out of his way to make sure I received the car color and trim that I wanted. He dealt with my needy texts asking him to look for that specific color and contact other dealerships that I located with that vehicle in their inventory. He was able to work out a dealer trade with a dealership in Arkansas for me, and sent a coworker out to pick up the car I wanted at a steal of a price and I made my trip up to Columbia to get my new baby! Thanks "Hollywood"!

He even treated us to some pizza for lunch during our paperwork / completion process. Nick Costanza was also very understanding and informative during our visit, providing answers to my questions and solutions to my concerns regarding financing and what warranties were needed and added an extra perk or two in there for me after I nagged at him for a little while, haha.

TLDR; Great, friendly staff who go out their way to make you happy with more than fair prices. (aka other dealerships said "Great deal, can't even come close. Buy from them immediately!") No pressure sales experience. Pizza!

I went to Josh again for my second vehicle because of the expertise and customer service he displayed was excellent the first time back in 2015. I was confident in my credit and told him that I wanted something newer than my 2009 Honda Accord, like a 2012-2015. He showed me the 2017 Honda Accords and in my mind, I'm thinking "My credit is good but not that good." I asked if it was available in a color I liked and it was. I test drove it and I liked it. While waiting on the financing decision, his team checked on me and were very nice. To my surprise, I was approved for the car but wasn't too keen on the financing and Josh picked up on that. He went to his team and before I knew it, I drove off the lot with a brand new Honda Accord Sport in a color that I picked out! He and his team will continue to get my business.

My wife and I had just planned on "looking" for a new mini van and Doug Walker happen to be the salesman showing us vehicles. Well, looking turned into buying. Doug made the process so easy and fun. Not too often is buying a car a fun experience but it was with Doug Walker and Columbia Honda. This is our new home for any and all of our vehicles. Thank you Doug and thank Columbia Honda. Customers for life.

My car buying experience was awesome! From finding the car online to texting with the staff to driving from St. Louis to Columbia and buying the car, I couldn't be happier. The staff were so helpful and every part of the process was so easy. Their showroom is great, and they even offered me lunch! If you are looking for a Honda and are able to drive to Columbia, I would go for it. You won't be disappointed!!

Everyone was very nice and I got my service completed quickly. The waiting area is very comfortable. I love that they have a play room for kids.

Went in for the first time and was greeted promptly by a fantastic salesman Ryne, he understood why I was there and listened to what we were looking for in a new car. He gave my fiance and I plenty of time to test drive and discuss financials, we didn't come in with the intent to buy, but after our experience there we felt confident in making a decision!

Wow! Easiest, and least painful car buying experience ever. Staff was friendly, the talked among themselves so no wasted calls on my part, never intimidating and no games. Use internet sales program; they fully honored price presented by USAA/TrueCar and other incentives.

Great costumer care!
The service was great too!

We have been searching for vehicles about 2 weeks. We went to STL dealership, Jeff City dealership, and some dealership in Columbia as well. My husband found a couple of CR-Vs on Columbia Honda website and we went to see the vehicles on site later on that night. We ended up purchasing a certified pre-owned CR-V the very next day with Ben McCanless! He is very thorough and has tons of knowledge on Honda vehicles. He is not pushy like most of salesperson we had dealt with. Dave Johnson, the manager who we dealt with, was also very sharp and easy to communicate. Keith was our financial guy and he was so efficient and prepared with our paperwork, which only took him about 10 minutes to complete the entire loan process. Highly recommend Columbia Honda for your next vehicle purchase!

We enjoyed working with Ryan Ewing when we purchased our used Honda Civic. Professional and personable with no pressure. We'd recommend him to others looking for a vehicle.

The 4 stars instead of 5 is because of the pressure we received from the finance person and how he talked over us when we asked questions and did not clearly explain things. (We financed through our bank and not through Columbia Honda and he did not like that). But working with Ryan was great!

As long as you get more than just an oil change done they don t come back with a list of things that they want you to do.

TJ in service is awesome. Great service, never have to wait for help. Everyone else there is very knowledgeable and very nice. I take lots of company cars here and it's easily my favorite service center.

Its companies like this that turn the economy upside down. When you pay 20,700 and a year later they off you 12,000 for that same car. I also had my mind set on this particular van but the sales guy wouldn't talk to me about it so I went home with a different van that I haven't been satisfied with. He also said it had brand new tires bit I went in for a service and the guy said I need two new tires, I look at them and three are the same brand and one is some wore out tire. So if they say it has new tires make sire all four are new dont just look at a couple. I've bought a lot of cars but this is one place I will never go back to and I will continue to tell my unpleasant experience to every one.

Excellent service. Staff very friendly and helpful. We are from another state and were in Columbia for a funeral. Our oil light came on and needed it changed before we headed back to Michigan. They got us right in.
Their waiting area was very nice.

Brought in my 2018 Pilot for routine checkup and service. Service tech kept me informed of what the standard service required and what it did not require which was not what I expected. The only problem was that the service tech who completed the work on my Pilot drove it out without checking on the height of the rear light fixture and broke it off. I was assured that a new piece had already been ordered and would likely arrive before the end of the week to replace the broken piece. Just raise the garage doors all the way! Otherwise, I was pleased overall and do not plan to change my service provider.

They tricked us, bought us pizza, offered all these things to distract us. We wanted to lease but by end of signing papers we were buying it. They sweet talked us and talked so fast and about so many things that we missed little additives and we ended up doubling spending what we wanted. The black gentleman in corner lied to us and tricked us with fast talking, pizza and trying to be friend us.

I brought my car into the shop for a new battery. I hadn't called for an appointment; yet, they were able to get it changed very quickly. The service staff as well as management and sales are a great group of people and always make my time at the dealership quick and pleasant.

I can't imagine a better experience! Everything about Columbia Honda is first-rate!

The service department responds quickly to requests. Kevin W. is helpful, professional, and thorough without being pushy on recommended services. I appreciate his willingness to answer questions and he goes above and beyond to find out all the information needed to best service our vehicle. You need service...I recommend you see Kevin!

Gotta go to Bill some of the other sales people can be pushy but Bill Shelton was good more laid back then other guys

Honda service made me valued as a customer and worked with me on deals for services as a student. I did not feel taken advantaged of and hope that they continue to put customers first.

I initially thought I received a good deal here. Unfortunately after spending all day here with a toddler I was completely exhausted and was ready to be in a new car. I had negative equity from the car I traded in and they supposedly "took care" of some of it. Turns out they didn't take any at all! I feel taken advantage of and I take some of the blame, but at least now I know. I would not recommend anyone go here! They only care about sales not their reputation or loyal customers.

My husband and I worked with Columbia Honda Saturday 2/9 to trade in our SUV for a certified used Honda Odyssey for our growing family. Our almost 2 year old was with us along for the test-drive and process and I can t say enough amazing things about our Salesman Ralph Hensley. He was active to engage our son alongside the management team. Nick & Matt were eager to greet our family and find ways to make sure we were getting the best possible deal on the right vehicle that met our needs.

Ralph Hensley was knowledgeable about the various trim levels, the specs of the vehicle we were considering, and provided resources in detailed training to maximize our use of the vehicle the first night driving away. We walked away with an enjoyable experience with a car salesman because of Ralph and were grateful for his customer service and knowledge.

We ve worked with the same dealership and manufacturer for 4 vehicles now were so a little hesitant to jump ship to a new sales team and brand. However, Columbia Honda exceeded our expectations with their knowledge, professionalism, FRIENDLINESS, and facility. We knew we were in the right place and are excited to be going back for future business.

I won t go here ever again! I was being a good customer getting my 2014 accord serviced there even though they were overpriced for 3 years. Purchases the vehicle there as well. I went in a got my vehicle service and when I leave a notice a rattling noise. I didn t think anything of it until it got louder. I took it back to them and was told I need an A pipe replaced at it would cost $600. Turns out only a replacement is covered under a lifetime warranty. So basically the start your Honda off with parts that could break down after warranty that way you can pay an overpriced amount to replace them and then they will offer lifetime warranty. Like I said been a loyal customer and I was told since I was they would pay $200 of the cost...funny that other places would fix it for that much. Well never again.

Bought a 2014 Odyssey in late 2016, had a crack in windshield to repair before taking delivery. Salesman said he would call me the next morning to let me know when repaired and ready to pickup. He didn't call me all morning so I tried More

Matt Bourne at Columbia Honda was extremely helpful by finding a car that fit within my budget, and all of the criteria I was looking for. I wasn't sure exactly what I wanted, so his patience throughout the process was refreshing. I couldn't be happier with the CRV I bought.

Took care of my cars recall without any problems. Great service department.

There is never a time that you do not receive 100% when using Columbia Honda service department! From scheduling, to the jobs performed, friendliness, cleanliness in the waiting area, shuttle service - you name it they are all on the ball! Always appreciate the thorough job, time the staff takes when communicating and the ease of the transaction! Thank you TJ and John for all you do!

Greetings - I brought my car in because my dad tried to 'fix' my headlight and ended up dropping a part down into the front bumper. I pulled in at the last minute thinking I would be leaving my car overnight to be checked the next day, and T.J. greeted me immediately, asked me what was up and promptly began addressing the issue. He found the missing part within a few minutes, and after I went to purchase a new bulb from the super nice parts gentleman, T.J. installed it within a few minutes as well. He was professional, efficient and super courteous the entire time. I appreciate his generosity. I have shared my experience with others and plan to return. Thank you!

Best sales and service Honda place in the state. Michele Benjamin is an awesome sales person and TJ is fantastic in Service!

Just bought a Odyssey from Michelle and our service was nothing short of exceptional during the whole process. Thank you for everything!

Our buying experience at Columbia Honda was awesome!! Courteous and friendly staff :) Bill and Ben and the entire staff made our purchase a very positive experience. We love our new 2016 Honda CR-V EX-L. :)

Me and my friend went in to get a new car (clearly) we were given Ceaser to help us find and car, he was very helpful and funny. We also had Dave walking around making sure we were happy and content, he even gave us swag bags! Super great place to get a car!

Honest, knowledgeable, clear communication and friendly staff.

I wouldn't even give them one star but had to so I could give my review! I am in need of a car and was hoping to buy one by today ( my daughter is getting married this evening) and now I have to find a ride to her wedding! I was looking online and then Brandon from Honda called & messaged me. I told him what kind of vehicle I wanted and he acted like he was listening, then he called me again that evening and told me he had a 2015 Honda Civic that would be great for me. I reminded him I was looking for an SUV and that I don't like the Civic. Brandon had told me that morning he was sending someone to pick me up to test drive cars but when I got off work he texts and asks me if his financial director could call and before I could respond this Mike guys calls me and tells me the ONLY car they have that will match my finances is the 2015 Honda Civic! I asked if all of the other used cars they showed online were sold and he said "yes". I told him I was done and hung up the phone. I called the GM yesterday and left a message but I never received a call so I am left to assume that is an acceptable practice for their sales people! I have no idea what is wrong with the Civic they tried to shove down my throat but I would suggest never buying anything from these jerks! And now after wasting my time and making promises they hsd no intentions of keeping I am without a car on my daughters wedding day!! I wouldn't buy a newspaper from this place!

I took my Civic in for an airbag replacement (factory recall) and an oil change. Someone greeted and directed me when I first pulled up and didn't know where to go. The bay is clean as is the waiting room. It doesn't have that gas and oil smell. Everyone was very nice and no pressure on getting additional work done. This was, by far, the best car repair experience I've ever had.

Very displeased with the customer service given. We drove 90 miles to look at several vehicles and had an appointment and our sales associate never once sat down with us or accompanied us during a test drive. We adamantly explained over the phone that the trade in price we were given wouldn't work and we need a higher trade in amount. We were told that they would work with us and figure out the money if we found a car we wanted. We were told tonight that they couldn't offer a single penny more for our trade and couldn't come down on the price of three different vehicles. The sales associate made no attempt to earn our business so unfortunately I'll be contacting corporate.

Extremely extremely disappointed!!! Does not value their customers at all! Don t let the ratings fool you! When we asked why there were some noise from the first car we test drove, he said oh, I don t know. After we asked to test drive a second car, the agent Dennis Wood specifically asked us are you guys buying a car today? One more thing, some customers did not wear masks.

Will not come again! Will not recommend others! My friends and families have come here for years to buy cars and do services! We are not coming again.

I bought a used CR-V elsewhere but have been taking it get it serviced at Columbia Honda and they have been more than friendly and helpful! They've really gone above and beyond what I expected from them since I did not buy the car there. I will definitely go there to trade this one in to get my next one!

Son got nice vehicle here. The problem we had originally was taken care of without a problem. Thanks you guys.

Columbia Honda was very knowledgeable about our problem with our 1999 CRV. Not only were they able to correct the problem with expertise but were able to fit us in during the Christmas season and got us in immediately/ The problem was with our ignition they finished the job in only 1 day. Very thankful for them.

They are the 2nd dealership that have gave me great service...very helpful, good information and good prices..I never got a car from them but I had my vehicle repaired there alot...

We recently purchased a 2019 CRV, and not only are we very pleased with the car, but Steven Ross gave us excellent service. He was knowledgeable and always Accommodating and pleasant to work with. We will return when we are looking for another vehicle.

I had a large bolt impale my front tire over the weekend and had no idea how I was going to get it removed. I had plans to leave town the next day on vacation and was concerned that I may have to cancel those plans thinking I would have to wait until Monday to get the tire replaced. I looked up a few places online and then realized that Columbia Honda, where I also purchased my vehicle, had a service department. I was not sure if they were open or not but google indicate that they were open. I called and was told to bring my vehicle by and they would be happy to help me. When I got there, they immediately checked me in and within 30 minutes they were sending me on my way home. Good news is that they were able to plug my tire at no expense. I was absolutely amazed by their quick turn around and I didn't have the unexpected expense of replacing a fairly new tire. I would highly recommend Columbia Honda Service Department to all of my friends and family and anyone needing assistance with their vehicle...even on a Saturday. Great Service and Amazing Staff!!
Thanks Again for turning my horrible day into an amazing experience.

Columbia Honda got me in quickly and had my service done quickly. When one of the lug nuts didn t look quite right, they had me stop by and replaced it within minutes. Nice job!

A Great Service Team!!! Friendly, Professional, and Accommodating. I don't plan on going anywhere else. Thanks Columbia Honda!

My initial experience with this dealer was far less than desirable but that is mainly because of my lack of ability to negotiate and play the banter game. After expressing my complete dissatisfaction with the experience I was contacted by the sales manager Mike. A time was set for me to go to the dealership and discuss my experience and why I was so dissatisfied. In all honesty I did not expect much as usually once the paperwork is all signed most dealers would take the money and run. Maybe get a we are sorry will try better next time. But after speaking with Mike and his appointing Cory to work with me to get what I had originally said I wanted when I arrived the first time. I must say that I am happy with what I ended up with, it is not exactly what I wanted but then again I am not a millionaire either. Both Mike and Cory are stand-up guys. The reason it is 4 stars instead of 5 is for couple reasons. First, the initial experience is weighed in and cost me more than it may seem. Second, as a result of the first visit I will have to pay $600 more in sales tax than I would have had to if it I got taken care of the first time correctly. Third, was given some information from the finance department about the GAP purchased. The reason I purchased this car was because my previous one was stolen. The GAP I got was exactly the same, exact form and everything. I asked specifically what the GAP covered he said up to 150% of purchase price, well the company does not agree and will only pay 150% of what they feel the vehicle is worth leaving you with a substantial amount to pay. I am not saying he is wrong as I am still fighting the insurance agency to get the full payment but it certainly looks like the small guy will loose to the big insurance company. So I would suggest if buying the GAP to listen to what he says but not to hold it as what would happen. In conclusion I would recommend this place overall and will do so to those I know just make sure to check with Cory or Mike.

Great sales people. Awesome service department! TJ is the man, he will take care of you

Smooth dealing. The dealership staff are friendly and willing to work with you. Highly recommend this dealership.

Bought my wife s car here, excellent service from Arthur. Took it for a 30k Miles service and was charged $25 in labour to change cabin and engine filter. It takes 5 minutes to do that, are you really paying your mechanics $25 for 5 minutes of work? I m very disappointed. When they told me it was gonna cost $80, I never thought $25 out of it was labour. I thought it was expensive, but due to the quality of the filter. Anyway, never taking my car there for service again, unless they stop overcharging their own customers.

I just wanted to reiterate how great of a customer experience I had with Columbia Honda, primarily due to the above and beyond service that was provided by Michelle Benjamin. When I first spoke with Michelle this past Thursday evening, she was very polite and sent me several cell phone pictures of the Pilot I was inquiring about. I told her that I would like to take a look at it Friday and she said she would make herself available at any time that was convenient for me. I told her that I wanted to see it as soon as possible so she met me at 8:30 that morning when your dealership opened. Based on past experiences I have had when buying cars, I was not looking forward to meeting with a car salesman. This time my experience was just the opposite. Michelle was very laid back and could not have been more polite and helpful. Her knowledge of the vehicle was impressive and she was able to answer every question I had. Once the test drive was over and we went inside, I met with her manager and he too was very kind and down-to-earth. We negotiated a price and the rest is history. Though Michelle's job was done at that point, knowing that I lived 2 hours away, she offered to drive the Pilot and meet me halfway after she got off work. I was amazed and excepted the offer and Michelle drove an hour away and met my wife and I at 6:30 at night on Friday after she had worked all day. She even sent me a text this morning to make sure everything was to our satisfaction. I can't say enough about Michelle and the service she provided and have never had such a great customer experience in my life. I will highly recommend Michelle and Columbia Honda to anyone that is looking for a car. Although your dealership is 2 hours from where I live, I will be a lifelong customer thanks to Michelle.

Sincerely,

Travis

We always have good reviews for Columbia Honda. We scheduled and received our service in the same day. Our service was going to be longer than we expected so the service department let us borrow a car. We got back early and our kids played in their awesome kid room. The staff is always polite and kind.

My a/c stopped working so I got it fixed here, no problem. My service guy, TJ was great and it was a pretty standard dealership experience. But then, my a/c stopped working again a week later and when I called back to say I had a problem I was told there was nothing they could do, 3rd party part, which they convinced me to do in the first place, yada yada. They wouldn t even look at it. Brought it somewhere else, turned out it was a relay, but it also means my initial compressor may have been fine, I ll never know.

I wouldn t recommend them for any serious repairs based on my experience. Maybe it was just one bad employee who dropped the ball and I just didn t get through to the right person. But for the price you can find the same service elsewhere, although at the expense of the fancy coffee machine and nice bathrooms.

My wife and I are very pleased on the service and attention to detail that we received from the staff of Columbia Honda especially are salesman Arthur Brown we will be back

Very good service. Took it in for a transmission flush, and new tires. Tj told me my tires were good for now, but I had a worse problem. TJ took me under my car showed and me 3 broken and one shot away bars. Got them replaced in two hours, and also got my feel fulid flushed. I didn't feel pressured, and having a mechanic show me the problem was professional and very good. My car rides beautifully again, and my breaks feel new. Waiting room donut game is strong too.

I love my Honda and every time I take it to Columbia Honda they are always friendly, efficient, and do a great job!

Trent is awesome. We probably wouldn't have bought this car if it hadn't been for him. He was extremely helpful; very courteous; knowledgeable and friendly and bright

They kept my car over night without contacting me first & I called them 7 times during the course of one day & never got a response. This is probably the worst customer service experience I have ever had.

Worked with Marcus today and we were able to do business with him and get an awesome vehicle! Thanks Marcus! We love it!

I went in to get service on my Honda and TJ was my Service Advisor. Not only was the the service done very quickly, TJ did a great job of educating me on future services my car will need. Service was fast and friendly! Thank you.

Second vehicle I bought here in the last 3 weeks. Arthur is amazing. The whole process is great.

Michele Benjamin is was a great sales person to work with, no pressure, she helped us find the car we wanted and worked hard to get the deal closed. Highly recommend her if you are looking for a honest, no pressure salesperson that actually cares and wants to help you! 5 Stars for Michele, ask for her if you are looking for your next car!

Thank you so much Honda. I got the car I want and had two great sales guys. Big thanks to the gm for working your magic and getting the deal done

Dennis has become our "go to" guy. Adjusting to all of the options on my wife's new Pilot has been a journey and he has been our faithful guide. His knowledge and patience have helped us immeasurably, and brought me back to purchase my own CR-V. Although I shopped around, I never seriously considered going elsewhere. Get ready for a new set of questions, DW!

Columbia Honda did a great job setting me up with a BRAND NEW CR-V that day. I told Dustin and Dave about my situation I was in with my currently vehicle. It seemed like they jumped over any hurdle I threw at them. They did great and highly recommend Columbia Honda to anyone looking for a new or used vehicle. Check out Dustin Schmidt if you would like a great experience.

Matt Bourne of Columbia Honda was fantastic. He was attentive to my texts and emails and made my purchase easier. Thank you for your help.

Very disappointed! Filled out credit application, was told I would be contacted shortly. NEVER HAPPENED! Then I called and talked to someone and w as s assured I would recieve as call right back. THAT NEVER HAPPENED EITHER! VERY UNPROFESSIONAL!!

Chase Anderson made our purchase from Honda so painless. I m a first time buyer, and he was so helpful, knowledgeable, and efficient. He gave us exactly what I wanted and went above and beyond. I was anxious buying from a dealership, and all of my concerns went right out the window. He answered all of my questions and got me exactly the car that I wanted.

It was a great stress free experience! Ryne was very informative and takes the time to answer all of your questions! It was the easiest decision I've made in a long time!

I simply got a key made and was welcomed with amazing service! Chris Rooney was able to hook me up with some copies of my key for a 1997 Honda prelude. Outdated car and he was able to help me out. 10/10 definitely recommend this dealership!

I am a young first buyer with little credit so coming into Columbia Honda I wasn't sure if they'd even be able to help me much, but I sure was wrong! I worked with Jermaine and he was excellent!! I didn't feel like pressured at all, he kept me well informed of my realistic options and even haggled a little so I could get the to the price I was hoping to pay. I am IN LOVE with my new car! Thank you so much!!

As is always the case, the service was clearing discussed, handled quickly, and always ended with a smile.