CoffeeBreak Review

I hate to leave a bad review, but I have given this place about 8 different chances by now because it has so much potential. I live just down the block from this coffee shop and I work from home 3 days a week, having a coffee shop was a HUGE plus when picking my new home so I can sit there, relax, and focus on work through out the day.

Sadly, this place has failed my expectations MULTIPLE times. The hours are very inconsistent, I would 100% recommend calling before showing up because 4/8 times I showed up they were closed. One time I walked over on a Monday at 9am and they were closed, I thought maybe I was too early so I walked over again at 11. They are were still closed but there was a lady in there so I knocked on the door assuming its 11am on a Monday maybe its a mistake, she turned me away and told me they werent open for the day yet. Don't most people have coffee in the morning? Why wait until noon to open? At the time I assumed they were just having a bad day, but after walking over on 3 different occasions during normal business hours- this place needs to make CONSISTENT hours so customers know when to come without being turned away.

Now let's talk about customer service, I used to work at a coffee shop so I'm not blind to the experience. The lady who I mentioned above who turned me away at 11am, I'd recommend being more polite. She could have offered me a cup of coffee to go, told me when I could have come back, or at the very least apologized for the inconvenience. She just waved her hand for me to go away. Besides that, one time I went and it was a young boy working, he looked exhausted and very unfriendly- the coffee was made very poorly. Now, today.. I called ahead of time to make sure they were open. A lady answered the phone, once again, not friendly or personable. I walked over and she is sitting up front watching (very loud) tv. She got up to get me tea (I felt like I was inconveniencing her). I also asked her if I can sit near an outlet but the only outlet was right under the tv. I wanted to sit there for awhile, work, order a few snacks and coffee.. but the loud tv and lack of outlets was a lot worse than my apartment so I just left.

Consistent hours and friendly customer service are very fixable problems which is why I wanted to leave this review. Please consider this feedback or else I don't see this place lasting long.

I added a star because the decor inside is beautiful and the events (if they still have them) seem great.

The Coffee Break Company makes the best lattes I have tasted. Service is amazing and the peaople are so nice. If your in the Bronx in the Tremont area. I absolutely reccomend you come here and have their coffee n pastries.

Place is closed or the hours are not accurate on google. I ve stopped twice during normal hours according to google and it always closed.

Nice place, very friendly and welcoming , nice ambiance really dig the decor. They have a selection of books that you can bring home. Ordered a breakfast sandwich and it was really good. Not cheap not expensive highly recommend.

Went to a Dr SEuss event on 3/2/2019 for children. They weren t enemy given a cupcake .Meanwhile the owners son was given green eggs and ham in front of the other children. I spent money there so that to me meant that they did that to attract customers to their establishment to lure them in to buy.they probably don t have much business.

Chill cafe, phenomenal, premium coffee, great staff & you can tell the owner, Blue, is eager about giving you the best coffee. It's not often you'll find a brew this good & have a dope convo to go with it.

Great coffee and people. The best coffee cake I've ever had.

Noticed they were closed for awhile. Saw their fliers on the car. Figured we would come by for coffee. Walked in and saw pastelitos....OMG delicious!!! Service was incredible. Definitely an upcoming, local coffee spot! Highly recommend!

There is always time for coffee.... my friend and I usually wake up and crave the special Hazelnut Latte with Oat Milk that is delicately made by the staff at The Coffee Break. Every time I visit this coffee shop I am greeted by one of the owners or the smiley faces of the ladies or gentleman behind the counter. Makes you feel right at home!

P.S. for those vegans out there, they make amazing vegan corn muffins.

Loooove The Coffee Break Company! The macarons are my favorite! Great coffee, great ambiance and a wonderful addition to the neighborhood. The owner's son is so sweet and an excellent little helper!

Thoroughly enjoyed their breakfast and Cappuccino. Very clean and friendly environment

Small, clean and simple.

Grabbed a bite to eat since I had a meeting in the area. I don't drink coffee but they make a good cup of joe and pastries. My personal favorite is the turkey crosissant with cheese and something about being surrounded by clocks makes it interesting time.

Great coffee and meeting space in a great neighborhood. You can tell from the ambiance and decor the owner's really care about delivering quality in everything they put out. Loved the coffee cake as well, will be back!